Grady Memorial Hospital

 3.4
404-6161000
Atlanta, 80 Jesse Hill Jr Dr SE, Atlanta, GA 30303

 


Since Grady first opened in 1892, we have continually reinvented ourselves to meet the region’s evolving medical needs.


In the 1890s, that meant providing the same quality of care for rich and poor, black and white. In the 1920s, it meant performing Georgia’s first open-heart surgery. In 2013, it meant creating the first neurological surgical suite within a dedicated stroke center to remove blood clots from the brains of stroke victims. Tomorrow, it will be something we can barely imagine.


You may know Grady as one of the nation’s best trauma centers. We save people who’ve been severely hurt in car accidents, industrial mishaps, and other trauma incidents, 24/7. But there’s another side to us. The side that heals disease, cares for burns, corrects injuries, treats sniffles.


Our physicians, who are on the faculties of Emory and Morehouse medical schools, provide Grady patients with unparalleled care in specialties like cancer, urology, cardiology, neurology, and chronic disease – as well as the more routine, like family medicine and senior care. And we provide this care at Grady Hospital, the Correll Pavilion, and through six (soon to be eight) facilities inside and outside of the Perimeter.


Whatever the need, Grady fulfills it – even as we continue to raise the bar for medical care in the region. The world’s leading physicians come to Grady to practice here, teach here, and save patients whose conditions are beyond the capabilities of other hospitals.


But at Grady, we do more than save lives. We give our patients the chance to live them to the fullest.


Vision, Mission & Values


Vision
Grady Health System will become the leading public academic healthcare system in the United States.


Mission
Grady improves the health of the community by providing quality, comprehensive healthcare in a compassionate, culturally competent, ethical, and fiscally responsible manner. Grady maintains its commitment to the underserved of Fulton and DeKalb counties, while also providing care for residents of metro Atlanta and Georgia. Grady leads through its clinical excellence, innovative research, and progressive medical education and training.


Values
At Grady, we have a higher calling and a deep sense of pride. We deliver essential care with humanity, compassion, and kindness – with arms open wide to everyone in our community.  Regardless of role or level in the organization, humanity starts with how we treat our coworkers and colleagues.


Be Patient Centered
I believe delivering care with humanity and kindness is what sets us apart.


Be Safe
I believe I owe it to my patients, my family, my co-workers, and myself to be safe because harm changes lives forever.


Serve Others with Excellence
I believe this is where I shine, by owning it, personalizing it, and elevating it.


Do Right
I believe in always doing the right thing, knowing it leads to the right outcome.


Do Good
I believe my spirit can be contagious – in a positive way!


What We Report


Our quality report cards are issued for specific conditions or procedures and compare the quality of our outcomes against the established standards for the treatment of the condition or performance of the procedure.


You may also view quality data reports for Grady through these third-party sites:


The Joint Commission US Department of Health & Human Services Georgia Hospital Association


Results posted on these sites reflect a rolling 12-month average and may not accurately convey progress toward achieving our quality objectives. For this reason, we have provided our most current quarterly performance. This data has been collected as part of our submission requirements but may not yet be displayed on the sites referenced above.


History & Timeline  View All A Dream Realized Education Plays A Major Role Medical Innovations The Modern Grady Governance Indigent & Charity Medical Care Community Wellness & Educational Outreach Volunteerism Timeline


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TOP important and interesting reviews from patients


My Husband went to ER on October30,2023, due to chest Pains. He was there for over 7 hours before they decided to admit him. I will say from the ER to the staff on the 5th floor they were amazing. Due to the fact they see so many patients and do not turn anyone away I understand how it can be overwhelming. I think they need more staff due to the amount of patients they see. I was disappointed that I was not able to stay with him past 8:00. At the end of the Day the staff that worked on my Husband was Great. The Male nurse in the ER name Ken was Amazing and very Knowledgeable.


Jamya S. In registration is the most professional staff members I came in to contact with. She’s so nice and she so sweet. She has such a caring spirit. She made me feel so much better before I even saw the doctor


Grady Hospital saved my brother life. He was care flighted there, spent 1 week in ICU and was on the 6th floor for 2 weeks. Doctors, nurses and CNA's were top notch and professional. Feels like I made lots of friends and am forever grateful for his outcome. Thanks to everyone cause all you guys are wonderful. Thanks from Ohio

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Reviews about Grady Memorial Hospital

 5 
12.11.2023 16:00
My mom was an Emergency she survived a traumatic injury from the ER to her 3N fool staff , I will say this is the best hospital I got to stay with my mom to know all their shifts unbelievable grow they were all great. I'm forever thankfull to All. If there where more stars I would give more. Thank you Grady Memorial Hospital.
Sincerely, a former EMT. I wished I live there and not in Florida. Thank you!
 5 
12.11.2023 15:59
Grady Hospital saved my brother life. He was care flighted there, spent 1 week in ICU and was on the 6th floor for 2 weeks. Doctors, nurses and CNA's were top notch and professional. Feels like I made lots of friends and am forever grateful for his outcome. Thanks to everyone cause all you guys are wonderful. Thanks from Ohio
 3.0
12.11.2023 15:59
If I could give NO STARS, I definitely would.. My son and I were talked to extremely rudely in the Urology Department on the 5th Floor. The provider’s name is Renee Latoya Thomas. She’s very rude and unprofessional. My son has been frequenting Grady since he was a gunshot victim on July 30, 2023. We have NEVER experienced such rude and unprofessional bedside manner at this hospital. I have made friends and have been cordial with all staff here since they’ve been caring for my son. She is just one bad apple out of the bunch. I say that to say this, if you’re having a bad day, don’t take it out on the patient. We all have bad days. If this isn’t the profession for you, then choose a career where you don’t have to care for people and where you can work alone.

Thank God Dr. Lindsey Hartsell and Kelsey, N.P. came in and saved the day!!! They were polite and displayed great communication with no attitude. They had great bedside manner. It’s doctors and nurses like this that make me still use Grady for my son’s health care needs. I thank them dearly because we were ready to change providers and travel out of town to be seen if need be.
 3.0
12.11.2023 15:59
Decent hospital but they’re transportation services is sorry as hell. Y’all just cancel people pick-ups like they don’t have an appointment scheduled then have the nerves to say “if you can make it here, they can drop you off”. Honestly, how do y’all manage to be worse than Marta?.
 3.0
12.11.2023 15:58
We had a terrible time in Grady Hospital a lot of the nurses are not
Caring and mom had a doctor that was very rude. My mom got a bad rash. Some of the staffs are not compassionate and shouldn’t be working around elderly. If you call a nurse it takes them a half an hour to 45 minutes to respond. I don’t think that is acceptable. I believe if they choose to be a nurse they should be looking out for the patients. I was with my mom from 8 am until 8 pm after I saw how they treated the lady that was next to my mom when her daughter left. Our stay there was a living hell and I don’t recommend Grady to anyone that has an elderly parent. I have been in many hospitals but this one was far the worst. My mother passed away on May 26,2023
 5 
12.11.2023 15:58
Para mí el hospital greedy siempre me an atendido con mucho respeto y amablida en todas las área que e visitado y con todo los doctores o doctora y enfermeras que me an atendido con mucho cariño y respeto gracias greedy
 5 
12.11.2023 15:57
I would like to thank the EMT Victor and his crew on 10/19/2023. I had my baby Oct 15,2023. I was scheduling and appointment for my newborn son which was an pediatrician appointment. When my baby finish being checked out I was finishing filling out paperwork to breastfeed. I bend over to get the document and sharp pain like stab me on both sides then down my back.Then started to have tunnel vision everything was blurry going in and out of focus, bluff sound like ringing in my ear. Pressure where I can feel the vessel in my head got very dizzy. I could not think. Notice I was sweating got very hot, couldn't move,hands started shaking, everytime I got up it got worst. I sat I felt fine but then it happened again when I was walking to lobby to schedule next appt for baby. Legs were lifeless, couldn't hear what the lady was saying. Tried to go sit and fall back into chair.I was so scared. I was put back in the room I was in. Till EMT arrived got there very quick.

Victor was concerned about what happen and at the time I was told to have iron. I didn't know why and what happen. Now I know what happen and I just want him to know because it helps him treat patients and know what to do intill reaching the hospital. I'm in college for human services so I know and having experiences/knowledge can help.According to the discharge anemia, near syncope, postpartum state and UTI. You was correct to ask about any kidney infection because that what was causing my back pain and was affecting my kidney. The Asking the right questions, nice, gentle,making sure the medicine kick in, just brought a house moved to Atlanta helpful with now knowing what county I'm in, I had slow speech, I was confused but gain what was going on like in between,having trouble hearing what they was saying and didn't make me feel awkward like just take your time it is okay, trouble processing the question they where asking me.

I thank you so much. I didn't think it was serious but I am happy I did go to hospital the fact all those risk factors hit at once. Not getting enough iron to my blood receiving oxygen, UTI and low iron/vitals. I'm taking iron and antibiotics.Need to rest, sit and ask for help around the house and baby.
 3.0
12.11.2023 15:57
Please believe the reviews , i am pregnant and I went to the emergency room because of complications with my stomach one of the nurses started poking around in my right arm & couldn’t couldn’t find a vein so I told her to try my left arm, she was so rough poking me it left bad purple bruise , this never happened before as much as I’ve gotten blood work, 2nd they don’t have an direct line to contact the gyn I was a little late because I live 30 mins away plus horrible traffic it doesn’t matter what time u leave if it’s 1pm the traffic is crazy , I arrived and couldn’t find any parking which made me even more late they refused to see me and I was leaving to visit another state and really needed to see how far along I was the doctor was very rude and straight up said NO now I’m having problems with them sending over my records for my new doctor it’s ridiculous and the doctors doesn’t know what they are doing
 3.0
12.11.2023 15:57
Grady ambulance driver hit my car, kept driving and never stopped. I waited and called the police. The ambulance driver manager got involved, possibly the greasiest individual ive dealt with. Said there was no proof they hit me, other my mirror dangling off the side of my truck.
 3.0
12.11.2023 15:56
We had a terrible experience there. We were on the 8th floor. We were trying to get my Dad discharge so many times and they keep delaying it. Trying to get us to put my dad in hospice care so bad. They wouldn’t believed us when we told them about what my dad was able to do before he was admitted. Some of the nurses had ear phone while working. So how you are gonna hear the alarm or anything. Very careless worker there as far as we witnessed. Once you get discharged make sure you get all your medication because they will not answer your phone calls Doctors, Nurses and Case workers(Tamar Gillespie). The case worker gave us a discharge form that was not up to date. It was a discharge form from the 8 floor and the date was wrong because she decided to be lazy to change the date.
 5 
12.11.2023 15:56
My Husband went to ER on October30,2023, due to chest Pains. He was there for over 7 hours before they decided to admit him. I will say from the ER to the staff on the 5th floor they were amazing. Due to the fact they see so many patients and do not turn anyone away I understand how it can be overwhelming. I think they need more staff due to the amount of patients they see. I was disappointed that I was not able to stay with him past 8:00. At the end of the Day the staff that worked on my Husband was Great. The Male nurse in the ER name Ken was Amazing and very Knowledgeable.
 3.0
12.11.2023 15:56
I went to the emergency room on the 11/06 I was treated so bad in the red zone 207 in the hall Dr.harris ran test on me and basically told me I can go home cause my heart rate went from 150 to 99 but I was still Dizzie and I ask him can I be admitted and let the heart doctors run test on me he said know we don't do it that way. I told him just discharge me now and within 5 minutes he told me to sign a fo. Then 2 nurses came and told me I have to ango to the waiting area. No way home still sick and Dizzie they just showed me out like a dog. I have a broke hip I can't even walk.they treated me so bad and all I wanted to do is get well and see why my heart rate goes up...your emergency staff needs more training they talk and do there patients so bad that doctor Harris don't care about his patients at all.
 3.0
12.11.2023 15:54
We have been waiting for 2 1/2 hours for an oral surgery appointment that was scheduled for 10 a.m. it is now 12:24 and we still haven't been called. I retired from Grady so I know this is not acceptable. The young lady announced that they were running an hour and a half behind this is ridiculous and unacceptable


 

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