UChicago Medicine AdventHealth La Grange

The Cath lab team of Donna, Peder, Trey, Jess, and Wilonda was phenomenal. I felt very comfortable in their hands as they provided care during the preparatory, treatment and recovery phases of my experience. Dr. Adib provided excellent care and the entire team demonstrated professionalism, knowledge and expertise as they allayed my concerns. These medical professionals truly represent what healthcare is all about today. Caring, compassion, competence and centering the care around the patient and their family. Thank you to each of you.

Overall, my rating reflects the abhorrent overall focus of hospital administrative staff to kick my mom out of the hospital before it would become the murky area after the two-midnight Medicare rule---more to come. My mother was admitted post-car accident (conveniently after midnight) in an observation status. Hospital communication was horrible. Coming from a military background, I could not fathom how an organization could be run so poorly. My mom never knew when the doctor, case worker, nurse, or ortho would visit (even after repeated asking). She was also never told the out-of-pocket insurance ramifications of being treated in an observation status. I flew in to lobby on her behalf but THE case worker WOULD NOT let me talk to the original admitting physician (legal?). I remember the case worker coming in, throwing a list of low-rated skill nursing facilities at my mom asking her to "choose one," and walking out. Are you serious? I was forced to call over 20 locations (that were not mediocre) to ask about availability and out of pocket payment based on her status. It is sad because some nurses and other aids were amazing, but overall administration is abhorrent. In an already extremely stressful situation, this hospital failed SIGNIFICANTLY to quell my mother's high level of fear and anxiety over her injury and recovery. I hope one day that hospitals like this will have to answer for such low patient care and satisfaction. Do not patron this hospital.

This hospital is has outstanding medical team the people that work there were very professional I recommend this hospital for knee surgery I was in and out on the same day with no issues the nurses there would go out of their way to make you feel comfortable

My procedure was more than 2 hours delayed waiting for an Anesthesiologist. When the young lady finally came, she obviously was not happy. She never introduced herself and was extremely rude. The RN, Jennifer, was outstanding and went totally above and beyond. Dr. Gibbs, cardiologist, was very nice and quite professional.

My visit: I had an appointment for 12:30 didn't see doctor until 2:00. I think this is to long to wait to see the doctor. Unless, he had emergency surgery the reason why the wait was 1 1/2 hour later. This is unacceptable. Call the patient to let them know the doctor is running late.

When. I saw the doctor finally, he was very professional & polite. His customer service was great.

I was supposed to have a CT w/ contrast and without. The radiologist's report said I drank contrast(which I didnt) and didn't have the CT without it. I had the contrast by IV.