Pennsylvania Hospital

 4.3
215-3165151
Philadelphia, 800 Spruce St, Philadelphia, PA 19107

Pennsylvania Hospital is located in Philadelphia's historic district. The nation's first hospital has been a leader in patient care, treatments and medical research for more than 260 years.


TOP important and interesting reviews from patients


A # of the negative reviews seem to be from folks who do not understand how procedures tend to work in hospitals. I have had very specialized urology procedure done here twice now as an in and out surgery patient... I travel 3 hours to come to Philly for this and apps w Dr. Ariana Smith in PennMed. She and her staff are knowledgeable, articulate, and caring. All of the nurses, staff, doctors in the pre-op and post-op know what they are doing and are friendly and approachable...plus the system they use to keep in contact with your caregiver or friends works beautifully. I have had the same procedure done at a number of hospitals and Pennsylvania Hospital is one of the best. Thank you to all for making my life better


I have been very impressed with the high quality of treatment and customer service as a new Penn Medicine patient in 2021. They made getting the COVID vaccine a quick and positive experience (at TLA). The physicians, nurses and staff I met during a procedure, blood tests and in a virtual consult were all friendly, information and gave great care.


I recently had to visit the ER here, and it was by far much different than I had anticipated!! This was my first visit ever to an ER.. there was no wait, they took me back right away and put me in a room. All the nurses were absolutely wonderful and caring! Everyone explained what was happening and made sure I was comfortable. The doctor who took care of me was wonderful! I cannot say enough good things about it!! Hopefully I won’t need to, but if there ever comes a time when needed again .. this would be my first choice in selecting an ER!!!

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Reviews about Pennsylvania Hospital

 5 
18.11.2023 19:52
I just had a baby here and I cannot tell you how great of an experiance this was! Firstly, this is my 4th time giving birth all at different hospitals which were all pretty bad/traumatic experiances until now. Sadly, my last baby passed away 2 days after birth so to say I was nervous/anxious would be an understatement. Not only did they take precautious measures to insure the health of my baby and myself, they were open to my birth plan. They made me feel in charge of my care and provided support, knowlege, resources and compassion. This meant the absolute world to me. Even though they were full of other patients they never made me feel neglected or rushed. The nurses, midwives and the rest of the staff were all amazing (especially Kia) from triage to labor and delivery to recovery. They were attentive without being overbearing and gave a phone number if you needed anything. The only thing subpar was the food but hey its a hospital so not surprising. 10 out of 10 recommend!! Thank you for making this my best experiance for my last child; we could not be more grateful!
 5 
30.10.2023 17:49
Penn checked all the boxes with the new Pavilion minus one, the food! Can’t say enough about the care, people and facilities just bring your own food.
 3.0
30.10.2023 17:49
Let me start by saying I had major surgery, and was put on the 6th floor after I was out of post-op. The nurses on the 6th floor are not only arrogant, they are verbally abusive AND physically abusive. The first male nurse, Frank V, was extremely aggressive, verbally abusive and degrading towards me and my partner. It was absolutely appalling. All because he was told he was not allowed to touch my belongings. The second female nurse, actually physically assaulted me, her name was Nomathemba P. The supervisor nurse, Lisa C, was called per my request, she came in to tell me how she trusts her nurses and completely negated any of my complaints. Even after hysterically crying, being in excruciating pain, telling her that I was in fear for my life, health and wellbeing and do not trust the care of these nurses. I asked to leave and was told no. Then i was told by the supervisor nurse, a security guard, and the on call doctor, that I can leave, but I'm not allowed to leave until I sign a paper stating that I am leaving because I am refusing care- which was NOT true at all. The supervisor nurse, on call doctor, and security guard, blocked the doorway, literally imprisoning me in my own room. I told them I have been BEGGING for care, IV fluids and Tylenol for HOURS. I was leaving in FEAR for my life, my health and my wellbeing. I refused to sign. The security guard then got on his phone and called someone saying he had a problem with a patient that is refusing to sign the paper I stated above. This was clearly to try and intimidate me even more. The person on the phone, thankfully said that i don't need to sign anything and that they need to stop holding me there.
(BECAUSE IT'S ILLEGAL!.) Not only did I fear for my life, I was cornered and intimidated by not one or two, but THREE Penn staff members. This is unacceptable, dangerous, scary, and I would rather bleed to death in the street than go to this hospital for help or an emergency. This was on 8/23/23 in the late evening/night. I would highly recommend going to a different hospital and not chance your life with unprofessionals that don't care about your well being. God only knows how many other patients these nurses are abusing like this. I hope this gets investigated by people who can actually reprimand these people and help people like me who are defenseless. Things like this should never happen, Pennsylvania hospital is nothing like it use to be. It's such a shame.
 5 
30.10.2023 17:49
Éste Hospital me dio una gran alegría porque una amiga tuvo a su bebé y le dieron una atención superior especial los doctores unas grandes persona y mi amiga está muy satisfecha Gracias por su Hermosa atención .
 3.0
30.10.2023 17:48
I was placed under an involuntary psychiatric hold, and subsequently released with some haphazard directions to the nearest shelter services. I ended up at one shelter service, only to be told that I'd have to wait for the upcoming week (it's a Friday evening right now) in order to sign up for an open bed. Right now, I am out on the streets in the pouring rain, all thanks to Pennsylvania Hospital's "great" service. It would be nice for hospitals and those who pretend to care about the homeless to actually pay close attention to, as well as handle, particular cases. I'm not happy that I was essentially directed to different homeless shelter services that closed the door on me due to high capacity and a lack of beds. I've also signed up for the housing lottery in hopes that I'd be able to receive permanent housing.
 5 
30.10.2023 17:48
I just had my sweet baby at Pennsylvania Hospital.
Least to say my labor was an incredibly humbling and vulnerable experience for me . From triage , to labor and delivery, to recovery I cannot say enough about the physicians and nurses who provided care to me. They were all compassionate, attentive, personable. Overall, I just felt really comfortable in such an uncomfortable situation. I will forever be greatful for each and every one of them. I without a doubt would have a second delivery at Penn.
 5 
30.10.2023 17:48
A # of the negative reviews seem to be from folks who do not understand how procedures tend to work in hospitals. I have had very specialized urology procedure done here twice now as an in and out surgery patient... I travel 3 hours to come to Philly for this and apps w Dr. Ariana Smith in PennMed. She and her staff are knowledgeable, articulate, and caring. All of the nurses, staff, doctors in the pre-op and post-op know what they are doing and are friendly and approachable...plus the system they use to keep in contact with your caregiver or friends works beautifully. I have had the same procedure done at a number of hospitals and Pennsylvania Hospital is one of the best. Thank you to all for making my life better
 5 
30.10.2023 17:48
I was just there for 3 days, The care was amazing, wasn't even waiting long in the ER before being brought back, Even the food there which I know is not the most important thing but the food is like you're being fed at a restaurant. I mean you just literally get too much of it and it's great quality, when I was being served the food made me feel like a pig because there was just so much of it lol. When I was leaving on my discharge day from the hospital I didn't have a primary care physician and the doctor even sent me up with a really good doctor literally right across the street. So yeah going to the hospital totally stinks but I would say that if you are having to go to one I would definitely recommend this hospital definite five stars. Just wanted to also say thank you to the staff on the 5th floor you guys are amazing.
 4.5
30.10.2023 17:48
I think the hospital is great, I just don’t like when you call to be transferred the nurses station, or get a patients number to their room on the weekend it’s closed


 

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