One Brooklyn Health-Brookdale University Hospital Medical Center

 3.9
718-240-5000
New York City, 1 Brookdale Plaza, Brooklyn, NY 11212

 


Brookdale University Hospital and Medical Center is one of Brooklyn's largest voluntary nonprofit teaching hospitals and a regional tertiary care center.


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TOP important and interesting reviews from patients


Had a high-quality experience with extremely kind and capable doctors, nurses, techs and staff. They took excellent care of my little girl who broke her arm. I'm in the medical field. Thank you for your excellent care. Couldn't have been better.


As a Brownsville native, I have always heard the negative comments about Brookdale and was told to avoid it at all costs but my most recent experience has left me to write a review that states otherwise. I’m not sure about the other departments but I recently had an out-patient surgery done by Dr. Wendy-Ann Olivier and everything was done so professionally and courteously. From the attentiveness of the staff, everyone greeting you with a smile, assuring you that things will be fine, even down to the Doctoring welcoming me into the operating room with a song by one of my favorite artists, my experience was phenomenal. I did not see her at the hospital for appointments but she is a plastic surgeon affiliated with Brookdale in some capacity so the surgery was performed there and I do not regret it. In fact, I highly recommend her & her team. Only one week post-op but I love my results so far, much thanks to Dr. Olivier, her assistant Suzette, and her OR team!


I was in a work-related accident at king's plaza mall where I was doing a construction renovation. I cut 89% of my hand off with a circular Saw. The EMTs and paramedics were there within 8 minutes of calling 911. After reaching the hospital by ambulance I was met by an 8-doctor trauma team who Assessed me and went right to work on stitching up my main artery and all the veins and interior workings of my hand. They were extremely helpful and answered any questions I had. They did excellent work fast. Because if it wasn't for the girl outside the store at the mall I was working at who had a tourniquet I would have bled out in another 3 minutes. The following afternoon I had surgery # 2 to close up the rest of the wound. Doctor Amed was also a plastic hand surgeon who did the rest of my surgery and it's like you can't even tell I cut my hand off. I have 60% of my movement back and it's only 5 months. These guys and girls did an incredible job thank you all so much.

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Reviews about One Brooklyn Health-Brookdale University Hospital Medical Center

 3.0
07.02.2024 16:47
They gave 1 month late appointment even I need urgent care and they asked to call 15 minutes before the appointment I live far it takes 2 hrs to reach there I am calling them 3 days they never ever pick up the phone nor gave me treatment yet
 4.0
07.02.2024 16:47
The three stars are for the 2 nurses and 1 doctor who did everything right. If the ER staff as a whole were more professional, and the place didn't smell like a port-a-potty, I would have considered a five star review, as this ER department was and is overwhelmed daily with lack of space and caregivers.
 5 
07.02.2024 16:47
If I have to give a review on the cleanliness, most of these hospitals are old. This doesn’t define the service from the nurse, they provide excellent service and made sure I was well when I left, very friendly, and a very nice staff.
 4.5
07.02.2024 16:46
We do not give Brookdale the credit it’s due. Yes it has its issues, especially being a central hub/hospital in the Brooklyn area, with LIMITED FUNDING. Many of the nurses were born in the hospital like many of the patients. My mom was recently admitted due to a stroke & the Care/staff was superb! All of the nurses were highly knowledgeable & thorough. Brookdale has so much potential & is a staple of Brooklyn. Just needs more funding…it is Bk! Nurses you’re doing a great job. We are thankful for all you do. Food on 1at floor is made to order too.
 5 
18.11.2023 19:26
I had great experience with Dr. Lewis on the first floor in the express emergency room.He talked me through the hole procedure. Made feel comfortable also like he knows what he's doing.. This was the best experience I ever had dealing with medical issue.
 3.0
14.11.2023 20:54
Two broken legs on Sunday and still can't get a room it's now 330 in the am Tuesday still stuck in the emergency room now I have to piss in an ice/water container that was pushed on me aggressively in the middle of the Truma unit hallway on a hospital bed...this hospital should be shut down most but not all staff are unprofessional nasty attitudes and unhelpful I'm reporting this nonsense because no one should have to go through this type of treatment in a medical setting
 3.0
14.11.2023 20:53
My experience with this place my moms died here listen do not take your love one here the nurses on the floors doesn’t care about the patients I seen it from experience especially the nurse who kill my mother rip mommy she went in there for a hip surgery and end up lost of breath with 80-90% brain damage I had to let her go
 3.0
14.11.2023 20:53
Hey the workers over in the psychiatric ward are not that professional and they’re on their phones way too much and leaning on the wall not to mention the group activities that i participated in weren’t enough, I think we need more activities as well as a place for patients to go for nature walk, I was in that
Facility for 16 days and it was horrible.I also think It needs hygiene patrol/police for some of the patients not to mention a team of doctors approached me to help me but it felt very disoriented so we need more structure as a team in the facility and a park ,a park so patience could go for a walk and get fresh air have some outside activities inside the building and next time I would love if I could be debriefed on how long I would be staying here and the rules on how long I could be kept here since I was recommended by the cops not mention the doctor tried pulling a quick one on me with signing some papers it felt forced felt like I had to do it just to leave that painful facility so please I do not want anyone else to have to go through that or go through it again so please have a park we’re patient can go for a nature walk or please put a fake park in the building and keep the ventilation on with out that patience would that patience would feel like there suffocating just like I had…yours truly military vet btw
 3.0
14.11.2023 20:53
I came in to receive a medical report for an assault that happened to me. I arrived at brookdale about 9pm and it is 5am the next day and I am still waiting for radiology to PROCESS an X-ray. I needed the report to go along with my police report and hoped to have it done in time for me to return home to take my children to school. But alas it is 5am. I haven’t slept and brookdale once again proves why it needs to close down to benefit the community. The community it “serves” would be better off without it. Please close down this train wreck of a hospital and replace it with more a more adequate facility with real medical professionals. 8-9 hours for an X-ray and discharge paperwork is criminal. CLOSE IT DOWN
 3.0
14.11.2023 20:53
The wait is beyond ridiculous in the emergency room, you’ll literally wait here for a 3 - 6 hours+. The hospital is dusty and could use a much needed renovation. Some of the staff could use some serious manners. Everybody has days when they don’t want to be bothered but when you work at a hospital be friendly and patient.
 3.0
14.11.2023 20:52
My mother, brother and sister died in this filthy, disgusting hospital due undoubtedly to its ineptness. (The ambulance will only take you to the closest hospital.) The staff is woefully unprofessional, rude, and nasty from the bottom to the top. I wouldn’t send my dog to this horrible hospital...and it has the audacity to be a teaching hospital! UGH!! SHUT IT DOWN!
 5 
14.11.2023 20:52
The radiology staff took excellent care of me from start to finish. They were professional and courteous. Not at all what I expected. I was pleasantly surprised.
 3.0
14.11.2023 20:52
This has got to be one of the worst hospitals in NYC!! Don’t go here if you have cancer because you will die. The nurses and administration staff have taken unprofessionalism and rudeness to a new low. Most of them should be fired and/or deported. The doctors aren’t much better—dismissive and uncaring. This hospital is a disgrace!!
 3.0
14.11.2023 20:52
Terrible!!!!!!!!! Worse hospital I ever been to in my life! I rather die than go here. All the staff have disgusting attitudes, they are so terrible people! I was admitted and was ignored every night!!! My Iv made my arm swell up like a balling and none of the nursing staff came to change and correct the way the iv that was given to me! I would rather die than come here. I will be reporting this hospital to whoever I have too. This hospital needs to be shut down ASAP!!!!!
 3.0
14.11.2023 20:51
This place is horrible. Unprofessional staff ot smells of urine and the pediatric psych ward staff do everything in their power to make visiting your child uncomfortable for both you and your child worse place ever
 3.0
14.11.2023 20:51
This is the worst the hospital in Brooklyn. It's hard to believe a hospital could be like that. The staffs super unprofessional and neglect their responsibility. The staffs (especially nurses/clarks) are always yelling at each other and patients This hospital is so dirty and unhygienic that it feels uncomfortable to be there.
 5 
14.11.2023 20:51
I had great experience with Dr. Lewis on the first floor in the express emergency room.He talked me through the hole procedure. Made feel comfortable also like he knows what he's doing.. This was the best experience I ever had dealing with medical issue.


 

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