Hertz Car Rental - 83rd Street West - Between Columbus And Amsterdam Avenue HLE

Booked online prior to rental date. Car was ready, clean and exactly what I paid for. Special thanks to Laura for explaining the charges in detail! Will definitely be back.

Record a video before you drive the car! We rented a car from this location and had a video of the car given to us before we drove off. It showed a flap that was detached at the bottom. When we returned the car, the employee that received our car was very adamant about the flap at the bottom of the car. He was slightly harassing us verbally causing us to feel annoyed and quite uncomfortable! About a small flap at the bottom of the car! After we showed him that the flap was there before we drove the car, he left us alone!

The wait to pick up the car was an hour for us!

Bad experience

Garage is small and doesn't have car wash as 54th St Hertz.