Some interesting reviews
- Excellent experience at this location. Read lots of bad reviews before I got here and seriously considered cancelling and going with another company. Decided to roll the dice and I'm glad I stayed with Budget. The shuttle service was quick and efficient. Our vehicle was clean and fully fueled when I picked it up. Drop off was easy and there were no surprise charges like a lot of other reviewers mentioned.
- We picked up a reserved car at Houston Hobby. Our agent Mia, was friendly, helpful and non pushy. The compact car was clean and brought up to the door to us. The vehicle was perfect for hauling 3 grandkids. Price was reasonable, drop off quick and easy. The shuttle was right there to return us to the airport. Enjoyed our cheerful, friendly shuttle driver as well.
- I am extremely satisfied with the exceptional assistance provided by the lady who helped me with my rental at Budget. She is undoubtedly the best person I have ever come in contact with during my experience with Budget. Her professionalism, friendliness, and attention to detail made the entire process smooth and enjoyable. I truly appreciate her dedication and outstanding customer service. She went above and beyond to ensure that all my needs were met, and I am grateful for her assistance. I highly recommend her and Budget to anyone in need of a rental car. Thank you for employing such an incredible individual!"
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Proceed to the Budget counter Fastbreak line/or normal line if no Fastbreak line designation/or follow directions to the Fastbreak Kiosk. Present identification and receive your rental agreement. The counter representative will give the customer the keys & directions to their car.
FASTBREAK RETURN: Follow the airport signs for Car Rental return. You do not need to return to the counter to complete your rental. Record your mileage and fuel level on the rental agreement and drop it in the Budget Fastbreak return box. A closed rental agreement will be mailed to you within 48 hours.
4.0
