Froedtert Hospital

Always a great hospital. People always willing to help you find where you need to go. Helpful and friendly staff. Awesome Drs. Nurses aides, Nurses, cleaning people. Security. Everyone. Pleased with everything.

The Froedtert system had treated us pretty well so far.

Perhaps my biggest wish for improvement would be to have the option to receive patient and/or procedure updates via text.

If it is already an option it was not offered.

Has some fantastic doctors and staff! Clean facilities and restrooms. Real yummy food and night shift ice cream!

Worst hospital experience ever my brother had a horrific car accident and was treated up in SICU where don’t get me wrong the night nurse and physician where great. But once it came to the morning staff they where incredibly rude I will never forget the nurse JEN who treated my brother and family with no respect during his end of life. “That’s above my pay grade”-jen is a phrase she used when my grieving self asked a simple question considering I work in healthcare myself in the state of Illinois this is a very unethical phrase to use especially when there’s a dying patient “thats not in my scope of practice” would’ve been the right words. Jen treated my grieving family with attitude and was rushing my family out. Let’s not forget her wanting to stop care before my brother even passed and as our family wishes we said we will not disconnect anything until his own time comes. Jen was my brothers nurse on the date of November 13th on 2023. Waiting area staff was incredibly rude as well. This hospital had no type of empathy towards my family.

Should worry more about patients care / customer service and less on social justice and lecturing patients on race! Horrible service!!