REVIEWS
- The curbside pickup instructions depends on who is working that day. Even though I called after arriving it still took over 20 minutes to get my order to the car to find after I got home I was short one item. There is only room for 4 auto's and too close to each other.
- The workers really helped me with my needs plus they were kind.
- Their curbside PU is horrible! The site texted us when the order was in. We replied that we’re here to pick the order up and then the app doesn’t work right. We had to call the store tell them we’re here to pick it up and they’re still of no help! They aren’t set up properly to communicate with the app!!!! My husband STILL had to go inside!!!! I am astonished that a corporation this big can’t get a simple pick up right BUT yet Walmart can!
You know, when a store fails its customers, they should credit you, somehow, but not the store, they’re just greedy!!!!
- Home depot is awesome, has everything you need for any do it yourself project.
- So much better than Lowes...but I do wish an actual lumber yard was nearby
- Manager, Andrea unprofessional and rude. I'm outside looking at zero turn lawnmowers with the tag in my hand and she pulls up in her vehicle in fire lane as If I were going to put the mower in my purse. Never once asked if I needed assistance or a price check. She rambled on about they were just marked down this morning. I communicated that I did not appreciate how she approached me with her vehicle so close in the fire lane.
- My favorite part of this Home Depot is the free kids workshop the first Saturday of each month. They have little Home Depot aprons for the kids, cute crafts like birdhouses to assemble and paint, and Ms Tina always has a little treat for them at the end.
- I had to wait in line for the "cash only" register which other customers passed me by using a credit card!!!
It's not fair that they only had/have 1 register from cash and 3 for credit card
- My husband and I went to lowes found the perfect washer we wanted!! Waited for 20 mins for help. I went to customer service to ask to call some one they did worst helper they could have we left. Went to cons had great help but no American made washing machines.. went to Home Depot!!! Best customer service you could ask for!!! We walked right up
To what we wanted and it was display and discounted! Mrs heather was amazing and we were in and out in 20 mins! Best experience ever!! She is the cabinet designer and she needs a raise because I said third time is a charm!!! Best day ever !! Washer works amazing!!!! Thank you heather!!!
- Several employees were very helpful in finding what I needed. The faucet covers were sold out and one suggested another option. At checkout the self-service register froze and 2 different employees were called in to see about it. For some reason my transaction couldn't be canceled for me to move to a different register. After quite a long wait they were able to cancel it, moved me to a different register, and gave me a $5 discount!
- I had one of the best experiences in customer service with Gerald. I was trying to find a gift and he literally spent 15+ minutes explaining the difference in the tools and brands. I've never had someone to take the time and explain, so that I could make the best decision for the use and money. I truly wish he worked off of commission.
