Best Buy Anchorage

 3.9
(907) 344-4409
Anchorage, Dimond Mall, 800 E Dimond Blvd #100, Anchorage, AK 99515

If you are interested in quality electronics at a good price, you have come to the right place. It is in the Best Buy electronics store chain that you will find a great selection of any electrical goods at the best prices.


We have been in this business for many years and know what is best to offer to our beloved customers.


Only original products and excellent service are our style of work.


We are confident that in the USA we make the best deals on buying the best products at the best prices.


Take a close look at our product catalog and make sure that we make the best offer on the US market


REVIEWS


Decent selection, but the associates didn't have any more knowledge than I was able to glean from the signage.


The salesman, (young adult), spent quite a bit of time with me about a next generation phone when all I really needed was a new case


Since my phone was 3 generations behind, there are no cases to be found anywhere.


Horribly customer service at the auto start install place. They made me reschedule 3 times and on the 3rd time tried to claim I was late but didn’t know I was standing with customer service and I called them out. They installed the auto start without letting me know it would ruin my key locking system. I had to have it uninstalled and Best Buy has yet to help me with the repairs it cost me to get my car locks fix because they installed it faulty.


Be warned: If you purchase something from Samsung for example, and opt for Best Buy pick up, the return process is a nightmare. You will have to contact Samsung Direct to inform them of the return because Best Buy will. It have record of it. The staff at the Dimond store is clueless, and will try to have you return it through Samsung, but Samsung will tell you you have to take it to Best Buy. At this point I don't know if I will see the money from my returned item. There, you've been warned.


I have shopped here for years and spent thousands....every year I retained Bestbuy's Elite Plus status.....which they got rid of along with rewards unless you use your Bestbuy credit card


This place has had some awesome employees come and go that made shopping here a personable experience. Recently I have had questionable experiences with some of the staff on the sales floor :( The tone of the sales floor has really changed. There are still a handful of good people at this store. Because of my experiences with the customer service counter providing exceptional customer service...I have to give this store a five star rating


Messy, and overstocked items often, so they fall off the stands with a simple touch. Has limited PC supplies.


It's So Empty Inside. The Only Thing That Kept Me Inside Is One Of The Employees Was Very Helpful.


I bought an open box Samsung tablet online for pick-up at the south Anchorage store. The tablet was received in near-new condition, was a great deal for the money, and the entire transaction was flawless.


I've picked up 4 or 5 things from this store in the last 4 months and every time I had to wait on someone going and getting someone else to release my order when I'm standing at the pick up desk. They have also never checked my ID and my last pickup was moderately expensive.


With operations in the United States, Canada and Mexico, Best Buy is a North American retailer of technology and entertainment products and services with a commitment to growth and innovation.
The Best Buy family of brands and partnerships includes brands such as Best Buy, Geek Squad, Magnolia Audio Video, Pacific Sales and Cowboom. Over 150,000 employees apply their talents to help bring the benefits of these brands to life for customers through retail locations, multiple call centers & web sites, in-home solutions, product delivery, and activities in our communities. Community partnership is central to the way business is done at Best Buy. 



Computers & Tablets


Laptops


Desktops & All-in-One Computers


TabletsMonitors


PC Gaming


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TV & Home Theater


4K Ultra HD TVs


Smart TVs


Open Box TVs


Sound Bars


TV Mounts


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Video Games


PlayStation 5


Xbox Series X|S


Nintendo Switch


Video Games


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Cell Phones


Unlocked Phonesi


Phones


Samsung Galaxy


Prepaid Phones


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Audio


Headphones


Speakers


Wireless Headphones


Bluetooth & Wireless Speakers


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Appliances


Refrigerators


Washers & Dryers


Dishwashers


Microwaves


Shop all Appliances


Smart Home, Security & Wi-Fi


Security Cameras & Surveillance


Smart Lighting


Smart Plugs & Outlets


Smart Speakers & Displays


Wi-Fi & Networking


Shop all Smart Home, Security & Wi-Fi


Cameras, Camcorders & Drones


Digital SLR Cameras


Point & Shoot Cameras


Mirrorless Cameras


Camera Lenses


Drones


Shop all Cameras, Camcorders & Drones


Wearable Technology


Smartwatches & Accessories


Fitness & GPS Watches


Apple Watch


Shop all Wearable Technology


Health, Fitness & Beauty


Activity Trackers & Pedometers


Fitness & GPS Watches


Shaving & Hair Removal


Hair Care


Shop all Health, Fitness & Beauty


Home, Furniture & Office


Appliances


Furniture & Decor


Office


Vacuum Cleaners & Floor Care


Shop all Home, Furniture & Office


Toys, Games & Collectibles


Toys


Games, Puzzles & Cards


Licensed Collectibles


Shop all Toys, Games & Collectibles


Movies & Music


Movies & TV Shows


Music


Movie & Music Gift Cards


Streaming Media Subscriptions


 


Shop all Movies & Music

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Отзывы про Best Buy Anchorage

 3.0
17.11.2023 17:45
AVOID BEST BUY!! They have a 15 DAY RETURN POLICY. Target and Walmart are 90 days. Home Depot has 180 days return policy. Best Buy only gives you FIFTEEN DAYS to return an item. Apparently we missed their window when returning an item in an unopened box. We were denied. Who would even know a company has a 15 return policy???? Are you kidding me? What kind of company thinks they can compete with a 15 DAY RETURN policy when everyone else is offering a much more reasonable window. Oh wait, there is a catch....they offer Best Buy + which costs around $50 a year and that gives you 60 days....still shorter than their competition! What a joke. AVOID BEST BUY if there is any reason you might return something. I am moving all our corporate purchases away from Best But after this experience.
 3.0
13.11.2023 23:18
I was passed around to four different people before anyone could give me a positive answer on a question then they had the nerve to try to charge me more than what my product cost to help me set it up in the past. I’ve had wonderful experience with Best Buy but from now on, I will no longer purchase anything from Best Buy. Because of the sad experience I just dealt with.
 3.0
30.10.2023 22:25
Pretty drab. Hardly anything on the shelves almost as if people had already raided and looted the place.
 4.0
30.10.2023 22:25
Short of staff. I like the store can not see any reason why I need to wait for a sale associate if I know what do I need to buy!!!
 5 
30.10.2023 22:25
Great prices, nice employees, cool to look at all the new gadgets that are in person instead of trying to visualize it off of amazon! Great store
 4.0
30.10.2023 22:25
They don't have much merchandise. However, the overall experience was good
 3.0
30.10.2023 22:24
I wanted to purchase a phone. A sales associate told me I needed to add my name to the list at the front of the store for the next available sales associate. He told me it would be about 20 min.After an hour of waiting I left.
 3.0
30.10.2023 22:24
I won’t be returning to this store. I can understand a queue system when it’s a particularly busy shopping day. I can’t however, understand a queue system when the store is half empty with multiple employees standing around idle and you can’t ask a quick question about a product you’re thinking about buying. Just absurd! I think this attempt to streamline customer service looked really good in theory but in practice, it’s a disaster. I certainly won’t be wasting my time in such a broken process.
 5 
30.10.2023 22:24
There's a customer service desk as soon as you enter the store at this location. The man there was very courteous and helpful. I requested someone to help me in the Camera Department. A young man by the name of Sam Lee came to my rescue. I needed a memory card for my phone and also inquired about other important things regarding it. He was very knowledgeable and helpful and stayed with me every step of the way, explaining what he could to help me. Best Buy Store is so lucky to have
Sam Lee as their employee. He represents them well.
 5 
30.10.2023 22:23
I found the Best Buy on Dimond Blvd to be very competitive and provide pretty good customer service.
 5 
30.10.2023 22:23
Pretty much I was here for Canon Lens particularly the Canon EF-S 24mm f/2.8, and it's so popular its out of stock. But got myself a Sandisk MicroSd card 128GB priced fairly.

But they did have a Samsung S23 Ultra which came with a $200 best buy gift card. And used it to buy a Go Pro 10. I know, the go pro is priced at $250.

No SALES TAX.

Thank you, Best Buy
 4.0
30.10.2023 22:23
This store is OK. I just don't understand why nothing can be kept in stock. Shelves are always empty. It doesn't make any sense. How can you compete with Amazon or other online retailers if you can never find what you need there because its out of stock...
 4.0
30.10.2023 22:23
Great company with great items. I love the fact I can order online then pickup. I love the fact that you get a notification when items are ready and a Scan Order code to show them.
I do not enjoy the pickup line however. It was longer (worse) than just going through checkout. Guess everyone had the same idea I did. Great items though. Easy to use online purchasing! B+ overall experience.
 3.0
30.10.2023 22:22
It's been months since I've had good customer service here...

I went to look at a lens to find the sales associate sitting on the floor, in front of the lens, on their phone (not work). They wouldn't look up. I asked to see the lens and they let out a long sigh and got someone else on the radio to do it. When attempting to look at the lens, I was rushed to the register and the price came up as stock. This was an open box item that was advertised as lower than retail. Upon changing the price, a manager overide was needed. The floor manager came over and proceeded to rapidly decline he can even do anything to change the total to match the advertised price. The manager's final conclusion was that I should buy it online and pick it up when they process the order. Not once did they ever scan the red label signaling a returned item. The only bar code anyone scanned was the one on the box, ignoring the several 'open box' labels. No staff, no customer service and no more business from me, a total tech member. /formerly
 4.0
18.05.2023 16:58
They have a huge selection for the home


 

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