3.3
The state's largest hospital and nationally recognized trauma center, Providence Alaska Medical Center provides comprehensive, comprehensive care to all Alaskans that is unparalleled in the state.
Quality Measures Providence Alaska Medical Center would like to share our quality measures with you. Find information and resources regarding our quality work and practices, as well as information from our patients about their experiences with us.
Generations of Providence Project Generations, so named because of Providence's commitment to caring for generations of Alaskans, was the modernization and expansion of the Providence Alaska Medical Center. It included renovation and expansion of the Neonatal Intensive Care Unit (NICU) and cardiac surgery program, as well as renovation of the surgical services area. The project was completed in December 2014. Recognize Providence Nurse with DAISY Award Nomination DAISY is an acronym for diseases that attack the immune system. The DAISY Foundation was founded in 2000 by the Barnes family in memory of J. Patrick Barnes, who died from complications of idiopathic thrombocytopenic purpura (ITP) at the age of 33.
Notice of Privacy Notice This notice describes how medical information about you may be used and disclosed and how you can get access to this information.
Concerns, complaints and feedback
If you have concerns, complaints or feedback for Providence Alaska Medical Center, please contact our Customer Service Hotline at (907) 212-3615 or (800) 510-3375 or our Quality Coordinator at (907) 212 -2647.
TOP important and interesting reviews from patients
- I’ve relied on the excellent group of caregivers at Providence for years to take great care of me and my family. From imaging, emergency room visits, surgeries and extended stays in their state of the art NICU, there is never a time I haven’t been unbelievably grateful to have such an incredible health care center to depend on. They’ve mastered medicine but also compassion, which is sometimes not the case in healthcare facilities. I’ve never had to wait long for any service and my questions are always answered thoroughly and with smiles. Today I needed a scan and was fortunate to have Dylan taking care of me but most every staff member there has made me feel completely comfortable. On a side note, I’ve spent a lot of time in their cafeteria and gift shop, both unexpectedly impressive.
The gift shop has a cadre or dedicated volunteers who work there along side the regular employees, which is always wonderful to see. In fact, there are many volunteer opportunities that Providence has created to allow the community to help those who might be in need. They also have a Subway, pharmacy and a couple of coffee shops in the building. When you are there for extended periods, having these services really makes a difference. They maintain a beautiful chapel open to the public and plenty of quiet places for visitors who need a moment to sit and reflect to find on each floor. Providence is proud of their employees, the services they offer and their presence in Alaska, and well they should be
- If you're at Providence Alaska Medical Center then you're in good hands. My father and I have had our accidents over the years and thankfully we've survived with the help of these great doctors and nurses. Sadly not all insurance are equal, so make sure your insurance will cover the majority of costs prior to treatment.
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- During a trip to Alaska, I ended up at Providence Alaska Medical Center after becoming quite ill. I was nervous being so sick while extremely far away from home. I went through the ER, but didn't wait long at all. The staff was wonderful, calming, and understanding. The doctor was very thorough in making sure nothing was missed, ran all the appropriate tests, and diagnosed me accordingly. I was concerned about a prescription I was given, so the doctor (Matthew Madden), and later my nurse (David from Atlanta), went over all the side effects and literature. The entire staff took their time explaining things and making sure I felt comfortable. I highly recommend this hospital.
