Hibachi Japanese Steakhouse

 4.2
304-7465560
Charleston, 48 RHL Blvd, South Charleston, WV 25309

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Second time at a hibachi steakhouse, this one has been my favorite experience so far. A friend recommended that we go to lunch here because it's the only one she will go to in town. Steak and chicken were amazing, green tea was smooth and earthy, the ginger dressing on the side salad alone would bring me back. Great cook, very friendly, waitress was kind, service was fast even though we came in right as they had a lunch rush.


Their rating was already at 2.5 but had to give them the benefit of the doubt. Food was great but honestly the prices are too high. I’m new to the area and was wanting to try out other Hibachi places. Dinner for 2 costs $90+  (when normally, we only pay $40-60)


The waiting time just to get seated was disappointing (no one else was on the line and the restaurant was not full either). Approximately waited around 8-10mins (we were about to head out and look somewhere else to eat when the hostess showed up) Our waitress was really nice and quick though. I do think they can do better but for now, I would probably look somewhere else to eat where they are more reasonable when it comes to their food prices.


We are vegan and were very impressed with the chef's ability to accommodate our needs! They took the egg out and cooked ours without oil and butter, and assured us their teriyaki isn't made with honey. We ordered dishes with no meat. The waitress let us know that the soup and salad were made with chicken broth and mayo respectively, so they were off limits to us. We were able to find some veggie sushi appetizer options. The chef even cooked our food before the meat eaters' at our shared grillside table so that the freshly cleaned grill wasn't contaminated by the other guests' orders. The sushi was great, everything tasted amazing, and the tofu was awesome in the stir fry, some of the best we ever had! The one issue we had with our visit was that the menu said steamed rice was included, and we got fried rice instead but misread the menu, and didn't realize there was a $3 upcharge for each plate. I'll still order it with the upcharge next time. Our 2 year old screamed his head off at one point but the staff and other restaurant goers didn't give us any fuss!


The gentleman that came out and prepared our meal was so interactive with my children. They were amazed with the whole process. The meal was also great. We all had the chicken teriyaki so I cannot speak for anything else


Had never been to this location, and we were in Southridge, so we decided to give it a try. I wasn’t impressed with it at all. First of all, it’s real crammed in there, real loud, and the tables & decor looked cheap. As soon as I saw the raw food the chef brought out, I knew we made a bad choice going here. The seafood and meat looked ragged. The chicken breasts & steaks look like they had been chewed by an animal, and they had the smallest shrimp I’ve ever seen at a Japanese Steakhouse. We couldn’t understand a word the chef was saying. He was all over the place, sloppy, and kept saying the same unintelligible jokes over & over. No joke, like at least 20-25 times. To the point where it was getting awkward. We wondered if he was possibly intoxicated. After about an hour, we finally got to eat. The portions here are definitely below standard. The chef spent so much time babbling and pretending to squirt us with water 87 times that he burned the chicken & rice. My “filet” had a big piece of chewy fat (WHAT?!). He didn’t wipe up the soy sauce he splattered on the table, so the table was a mess. The waitress was real nice though. She was the one thing that was good. Greatly disappointing. I was with my family, and we were celebrating our Christmas since it was postponed due to the weather, so I didn’t want to cause a scene or anything. Forty five dollar meal, and I don’t even drink alcohol! I just paid & left… licking my wounds on the way out, per se lol. Oh well, you live and learn. We should have driven to Fujiyama, and definitely will from now on.

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Reviews about Hibachi Japanese Steakhouse

 5 
17.12.2023 15:30
We had a really nice experience sitting in the main dining area. The service was excellent, the food fresh. I tried a couple of rolls made to order, my husband had the chicken and crab noodle hibachi dish. The signature sushi rolls are 6 pieces each. The hibachi dishes are large portions with soup and salad added in. You can substitute fried noodles for rice for a small fee. The green tea was fantastic - fresh brewed from loose leafs and served in a pot, rather than tea bags. Coming back!
 5 
17.12.2023 15:30
A little pricey but their food is amazing and the staff is always so nice!!
 5 
17.12.2023 15:30
Steak and shrimp with fried rice was excellent.
 3.0
17.12.2023 15:30
The cook who portioned out the food cut each scallop in half to serve two people. I know you are thinking the scallops must have been big, they were not!! We got robbed!! Also the dishes were so dirty that I had to wash me and my husband’s plate in the sink first! At first I thought it was just my eyes but then I ran my fingers across the plate and it was sticky!! I just wish I would have recorded him cutting those scallops!!
 4.3
22.04.2023 13:32
Great service, our wait was originally 45 minutes, got seated in about 25-30 minutes. Sushi & hibachi were excellent. Very kind staff, great food, and overall a great place to dine!


 

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