Fox Valley Animal Welfare League

Layla went there to be spayed. She is a 1 year old Great Dane. They were AMAZING and great prices easily would have been over 600 everywhere just for spay alone I called multiple places for prices including my own vet I had vaccines and heart worm test. Being a nurse the surgical site was straight and clean. Total was 451 amazing!!!!! HIGHLY RECOMMEND Terri obright

Would honestly give a lower review if I could. Was looking to take my puppy for his shots and when we arrived to the parking, i was getting his paperwork ready when the receptionist (white older lady black hair) came out with a terrible attitude. Asked what we were there for and if we had a question to come in. When i did come in, immediate attitude. “Whats your question?! What do you need?!” Definitely not helpful at all. Most terrible attitude. For someone who works with puppies i wonder how she treats them behind closed doors. Would not recommend this place at all!!

This review is for the initial interaction with this Clinic. It may be a little bit of a long winded review but it has to do with my gut feeling. First off let me let everyone know I'm fully aware that these people are volunteers. That being said I always thought that if you volunteered somewhere, it's because you're passionate about the service and you want to help. I also totally understand that this place is going to be busy because of the fact that they offer discounted spaying and neutering. That being said, I brought my little kitty in this morning. Who by the way I am just getting acclimated into my home and getting her to trust me she was feral/stray and it took me four months to get this little girl comfortable enough for her to let me touch her. She's been in my home now for a month and adjusting so well. I was really hesitant that this would set her back, but I knew I needed to get her spayed. She was such a good little girl in the carrier and car ride, even though it was her first time ever. The lady at intake ( blonde hair middle-aged) and I'm assuming, the doctor, greeted me with not so much as an eye contact or a smile. She Robotically told me to put my cat carrier on the ground, asked me the cat's name and boom. I had some questions (she was actually making her job look much more stressful than it was.) There was another couple that came in with a cat and they got the same uncompassionate and unfriendly treatment. She barely answered my questions and she made me feel like I was really interrupting other important things that she was doing. But in my mind, I was the important thing with my precious cat at that moment. I couldn't help but think that maybe she should be doing something else because it seemed like she obviously didnt enjoy doing what she's was doing. I walked out of there with a bit of a knot in my stomach wondering if I really should have left my cat there or not. If I would have had adequate funds to go to a regular vet that I trusted, I would definitely have done that instead. She handled the carriers like she was moving equipment rather than a living being. It made me wonder how my cat was going to be treated while in their care.
I go to pick her up at 4:00 and I can only pray that they did her justice, and didn't just butcher her. I really believe if these people are going to be volunteers there should be more compassionate caring friendly people that make you feel welcome and make you feel comfortable about leaving your beloved pet in their care.
After all, no one is forcing them to volunteer that's the whole object of volunteering....
Update, when I went in to pick up Mimi who I have to admit I now found out was a boy LOL. So hence a name change., the same lady was like night and day she smiled she was personable and I had a completely different feeling so good I'll give her the benefit of the doubt, maybe she had a bad night and didn't sleep well. My boy seems to be fine and hoping all is well

On first impressions this facility was very clean and staff were nice but I would not recommend anyone to go here. After my dog was spayed she had leaking from her incision site. Once I noticed the fluid on the floor on Sunday night I emailed the email given on the after care paperwork. It is now Tuesday night and there has still yet to be a response email or call regarding the care of my dog. I the had to take her to a vet clinic by my house. They let me know that she had 1cm opening on the incision due to a suture not being done properly. I now have to take my dog to a surgeon to have the wound re opened cleaned because she now has an infection and then closed properly.

I brought my dog Oliver here for a dental cleaning, and sadly he passed away about 11 hours after his procedure. This review is not to blame anyone but I believe pet owners should be aware of the inherent risks with anesthesia. Studies show about 7 in 1,000 dogs don’t survive anesthesia. More than 80% of those deaths happen after surgery. Puppies (including getting neutered), elderly, or overweight pets are at higher risk. Longer or rushed procedures, especially later in the day also have increased risk. Fatigue or a busier workload can make it harder for staff to provide the close monitoring of anesthesia requires. If your pet isn’t waking up properly, seems weak, is having trouble breathing, or shows unusual behavior after anesthesia, seek veterinary care immediately. Ask your vet how recovery will be monitored afterward. I hope Oliver’s story helps other pet owners make informed decisions and ensures their furry family members get the safest care possible.

Lleve a mi gatita para la estilización y muy amables al resibirla,fue exelente la visita.
Muy recomendable

Not sure how the neutering process normally goes here but definitely not expecting what I got at the pick up time. They did not inform me that they would charge extra for Rabies tags just told me rabies and neutering so when the bill came out higher than expected that was a bit of a surprise.. and then when I was handed my cat not a word of how/what to expect with the aftercare. The just stared at me and gave me my cat. I also understand you are NOT suppose to bath cats BUT my cat has been spraying everywhere and has been laying in his dirty litter. Plus I have a 2 year old at home and 1 kid on the way so I wanted to make sure everything was clean and sanitary. All they kept telling me was “your not supposed to bath your cat” and I then repeated myself multiple times that I understand but he smells and the “spraying stench” was stuck to my clothes after I picked him up so its unsanitary for my kids to be touching him and around that and they continued to tell me not to bath my cats. I understand but I had a cat that pooped on himself years ago and what I wasn’t suppose to not bath him then just because your not “suppose” to? They finally replied with an attitude “he’ll be healed in 2 weeks” and that was that. So now I have no idea what to look out for, what to expect with the aftercare and just what to do in general. Thank you FVAWL for making this mama more stressed

I have quoted several animal hospitals ( over 2500 dollars) for my little cat girl. Here I just spent no more than 350!! for her teeth cleaning and 6 teeth extraction(each 5 dollars), including the following medication for 7 days. The price list is online. Fill in the form, send the email and wait for the call! The volunteer called us Sunday and I appreciated she told us someone cancelled the appointment two days later. They are so generous and non profit and help me and my little girl very much. I would donate for this animal welfare and highly recommend this place. Thank you fox valley!

I've never dealt with more efficient staff, anywhere. Wonderful, affordable, and helpful in all areas!

Took my puppy in for a spaying and was feeling pretty nervous. The reception was so sweet and kind. We got my little one weighed and set up and then I was on my way. When we figured out my puppy’s sister was also there they let me say hello.

Made a nerve racking experience very pleasant.

Pleasant experience getting two cats spayed. Price was very reasonable. Quick drop off and pick up. Just know it might take some time for them to return your call to schedule an appointment.

Im here to say my cat got surgery Thursday for a spayed procedure I talked to so many cat owners after the passing of my cat they all said usually a vet does a check on on a cat especially when they aren’t in the system before surgery is performed in case if the cat has medical issues well sadly my mom dropped my cat off she said they were bitter about the whole check in process like they were annoyed someone came in did not care to give her info well her surgery was done she came home she seemed fine the following day she was getting worse for some reason we thought it was the medication because she seemed tired well over night going onto Saturday morning she declined drastically we took her to a vet emergency hospital comes to find out she had built up so much fluid in her lungs and was putting pressure on her heart my poor baby was suffer and unfortunately she went into cardiac arrest and I made the decision to let her go she didn’t deserve to keep suffering she was just 2 years old she was young well I find it crazy that why is it after the surgery she declined so fast prior to surgery she was such a healthy cat never showed signs of a un healthy cat I believe the surgery caused the death of my cat who knows how much anesthesia she was given I believe she was given more than she could handle and she must’ve gone through such a stressful time in this vet it’s hard to believe the surgery didn’t cause this she must’ve been so stressed out who knows how they handle my cat it’s not fair she died two days after surgery just not fair and suck because even after posting this this vet can’t do anything about it and can’t bring my cat back to life rest in peace kuromi this photo was also the day before surgery she left so soon she had a big impact on me and my sisters and especially my mom
Yk I hope you guys reach out the least the vet can do is cover for the big bill we got not fair we got stuck paying 1500 bucks out of pocket