John H. Stroger, Jr. Hospital of Cook County

 4.0
+13128646000
Chicago, 1969 W Ogden Ave, Chicago, IL 60612

As the flagship of Cook County Health, John H. Stroger, Jr. Hospital remains at the forefront of new therapies and innovations in healthcare.


The 450-bed teaching hospital serves as the hub for Cook County Health for delivery of specialty and sub-specialty care. We are home to one of the busiest Level 1 trauma centers in the nation and the hospital’s emergency room treats approximately 120,000 adults and children annually.



Adults
General Inpatient: 11:00 AM – 8:00 PM(Children must be at least 2 years old.)
Intensive Care Unit: 24/7(Children must be at least 12 years old.)
Emergency Department and Trauma: 24/7(Children must be at least 2 years old.)


Pediatrics
All Units: 24/7 for Parents and Guardians
General Inpatient: 11:00 AM – 8:00 PM(Children must be at least 2 years old.)
Neonatal and Pediatric ICUs: 9:00 AM – 8:00 PM(Children must be at least 6 years old.)


OB/GYN
Labor and Delivery: 24/7 for Labor Support Person and 11:00 AM – 8:00 PM for Others(Children must be at least 13 years old.)
Gynecology and Postpartum: 11:00 AM – 8:00 PM(Children must be at least 2 years old.)


*Clergy can visit 24/7.


 


John H. Stroger, Jr. Cook County Hospital Garage – 1800 W. Polk St. Juvenile Detention Center Garage – 1101 S. Hamilton St. University of Illinois Medical Center Garage – 1100 S. Wood St.


Bus Routes
The following bus lines serve John H. Stroger, Jr. Hospital:


#7 Harrison #9 Ashland #12 Roosevelt #50 Damen


Train Stations
The following CTA Train stations service the John H. Stroger, Jr. Hospital:


Medical District Station (Blue Line) Polk Station (Pink Line) Services Available Family & Internal Medicine


Annual physicals and health exams


Immunizations


Care coordination with specialists


Pediatrics


Same-day sick visits


Growth & developmental milestones


Immunizations


Specialty pediatric care


Well-Woman Care


Gynecological exams


Breast & cervical cancer screenings


Pregnancy testing


 TOP important and interesting reviews from patients


I was having a long day and back to back appointments. My last appointment was at gynecology clinic. Mrs Regina Bedell from registration gave me a pen since my birthday was around the corner. She went out of her way and unknowingly made my day so much better! She went above and beyond to make patients feel comfortable and welcomed. She also did her best at communicating with the Spanish speaking patients. Being kind and understanding is great patient service!


I must commend Charlotte from the Discharge Team for her immaculate cleaning, sanitizing and attention to detail.


The room was filthy. Charlotte cleaned everything top to bottom, flipped over the bed, cleaned the top of cabinets and light fixtures, underneath things, she clearly takes pride in her work. Period.


Cook County Hospital is the only Hospital to touch me, of course Cook County Hospital going to get some bad reviews, because the people in the Hospital they hired for intakes. But the Nurses and the Doctors have a big heart about people health once the examine you. They make sure everything go right with you. I am a 68yr old woman, at 4 years old, Cook County Hospital will not let me leave out of their hospital, after I got hit by a truck until I can walk right and think right. They kept me in there for a whole year until I am normal. So you people who come there for the first time, for your problems after covid-19 in 2020, giving Cook county a bad review at the intake of your problems at the front desk are not your issue. Cook county is my rate of 10pt. above any hospital,

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Reviews about John H. Stroger, Jr. Hospital of Cook County

 4.0
06.11.2023 22:36
They have great doctors and nurses, along with other staff. But the bathrooms are mostly bad, and allot of them are locked, which is maddening when you have to go.
 4.0
06.11.2023 22:36
As someone with no health insurance and had an accident where I thought I broke my knee and was in a lot of pain to walk I needed to get it checked out with little out of pocket cost. Yes the wait times are hella long I spent 6hrs in total and it can get kinda ‘ghetto’ but I was taken care of, the nurses were surprisingly really friendly to me and thankful after an X-ray examination I didn’t break anything.

If you’re also a broke millennial with zero health insurance and in dire need of an ER visit I’d recommend this place.
 4.0
06.11.2023 22:36
my experience was ok. Came to the ER and wait wasnt to long. Nurses are nice enough
 5 
06.11.2023 22:35
Lo recomiendo al 100% aqui me atendieron cuando tuve mis quimios por un cancer de colon, mi oncologo el doctor kumal Batra excelente doctor y ser humano, tambien me operaron de una hernia y estuvo muy bien todo, las enfermeras muy ambles , el lugar cuenta con toda la tecnologia que uno necesita .
 3.0
06.11.2023 22:35
The nurses in the emergency department on nights was very rude and disrespectful to the family members. All I wanted was to see my brother and nephew that was in car accident. I was told that I had to wait in the waiting room and they kept telling me 30 minutes every time I asked to see them. I waited over 2 hours before I was to see them. They were literally in their beds for hours before even seeing a doctor so I don’t know why I had to wait that long. I don’t understand why anyone with a negative attitude would work in a hospital. I wouldn’t recommend this hospital to my worst enemy.
 4.0
06.11.2023 22:35
Even though the phone services are only good sometimes, it’s almost impossible to get in touch with your doctor, and you have to wait really long to schedule apts….. I had surgery here today and every single Doctor and nurse was amazing. Thank you Dr.Abcarian and Dr.Ali, also my nurses Michelle and Natalia G.
 4.5
06.11.2023 22:35
Once u get to the back u all good the staff is amazing. But the wait time is really long & the emergency room is really not that clean
 3.0
06.11.2023 22:34
I have called several times to make an appointment. Once the call gets transferred to the clinic, the phone rings and hangs up. So inconvenient and unprofessional. Highly disappointed.
 3.0
06.11.2023 22:34
Worst customer service ever. They do not care about their patient and their patients well-being. These people working here, only go there to clock in and get a paycheck. This hospital is so on humane. Places like these need to be shutdown for good. I don't wish for my worst enemy to go here.
 3.0
06.11.2023 22:34
Worst experience ever happened at this visit. We had to wait for so many hours, just to get to ER. And someone collected blood for the lab that has been left in the counter for so many hours. And they claimed that all her lab results were fine. It took them 2 hrs to bring her back from cat scan, cause they don’t have enough staff. It sucks to have this kind off service, and pay large bills.
 5 
06.11.2023 22:34
اشكر جميع طاقم المشفى انهم لطيفين ودودين اشكر الدكتور adams قسم الولاده رائع جميل نظيف متعاون شكرا جزيلا
 3.0
06.11.2023 22:33
Went to visit two friends that were injured in a motorcycle accident. The staff at the front desk were friendly BUT my husband and I were super confused getting around the hospital and we asked three different hospital staff, wearing badges how to get to a certain floor and all we got were shrugged shoulders and an “I don’t know,” and they walked away. I have worked in hospitals before and I am sorry but that is NOT an acceptable answer. Thankfully a very polite nurse saw our frustrations and took us straight to where we needed to go. Her name is Agnes, she works on the Burn ICU on the 3rd floor and was so helpful and kind. When we were leaving, once again we were clueless on how to exit to the lobby area, and a sweet girl from Physical Therapy named Elise stopped, took her time and walked us over to the correct elevator. Even though she was new and didn’t know where some areas were, she was still super nice and took the time to help us. Staff like Elise and Agnes made the visit pleasant. Thank you ladies!!!
 3.0
06.11.2023 22:33
Don't ever go to the Awake cafe. They have the most rude and horrible staff. Maria is clearly an immigrant, she feels herself above her countrymen. They overcharge for sandwiches and drinks. And you have to pay for ice and condiments, even if you purchase a drink. The woman made faces at an elderly person with a walker in front of me. She should not be working with the
public with such a lousy attitude. It's a shame that there that there is no manager on site. Zero zero zero bad attitude and bad service.
 3.0
06.11.2023 22:32
Garbage hospital with garbage staff . You’re better off dying than getting attended by these lazy bums . Literally spent 10 hours in ER!!!!!!! Close this Poor excuse of a hospital down !! My mother waited from 12:35 pm OCT 05 to 3 am OCT 6-2023 . They left her blood and urine sample in the same place she placed them . Then they tell her that her results came back fine . This hospital is full of lazy workers . Fire them all ! Bunch of workers that aren’t fit to work in the medical industry.
 3.0
06.11.2023 22:32
Like another reviewer said and I’m sure it happens a lot of people in this hospital I was told all my results came back normal but my blood and urine were not moved from where I left them. I was here from 12:00PM-11:00 PM. Everyone who works here is rude and disrespectful there’s not type of management all the staff is just on their phones or eating while people in the waiting rooms are suffering. Then they want to send you a bill like they did something. Don’t waste your time coming here they should just close this place down at this point.
 5 
06.11.2023 22:32
醫療很好的公設醫院 護士 醫生服務良好 心切
 3.0
06.11.2023 22:31
Went for a mammogram on 10/11/23.During the mammogram a fat black lady wearing a wig burst into the room without knocking while I was disrobed . She stood there with the door open talking to the technician.....excuse me but I would have liked some privacy.This procedure was very painful and she just burst into the room.unapolegetic. Scared the hell out of me!
 5 
06.11.2023 22:31
Tengo 30 años llendo a ese hospital y no lo canbio por nada un exelente sevicio
 3.0
06.11.2023 22:31
One of the worst hospitals in the world! My mom’s went in for a simple procedure surgery and ended up dying here from a heart attack! No one found her in the bathroom dead for 24 hours!!! Just a sad place to go for anything!!!!
 5 
06.11.2023 22:31
Excelente lugar, te atienden rápido y los empleados son muy amables, lo recomiendo al 100% ya que en otros lados te tienen por horas esperando.


 

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