Northwest Health - Porter

 4.1
+12199838300
Chicago, 85 E U.S. Hwy 6, Valparaiso, IN 46383

Northwest Health - Porter includes two hospital campuses as well as outpatient facilities serving Northwest Indiana. We endeavor to provide you and your family appropriate and safe care in a friendly, welcoming environment.


As a healthcare provider committed to quality and compassionate care, Northwest Health - Porter emphasizes patient experience, quality outcomes and respect for the dignity and comfort of our patients and their visiting family members.


Our Mission:
We are committed to providing accessible, patient-centered care in a safe and compassionate environment, promoting health and healing in the communities we serve.


Our Vision:
We will be the healthcare provider of choice in the region, known for providing quality, safe and compassionate care.


Our Values:
We are a community of healthcare providers who share a passion for providing the best possible care, with these values at the core of everything we do:


Patient safety, including every measure possible to prevent injury, provide a safe, clean environment that instills confidence, and use of clear and prompt communication to help prevent errors or confusion.


Courtesy and respect for interactions with patients, visitors and each other.


Compassionate care supported by connecting with patients and families on a personal level, and taking time to understand and respond to their needs and preferences.


Patient and family-centered care, including communication to help patients and families understand care options and make care decisions, and to ease their anxiety.


Seamless, integrated care to help patients easily access the services they need by providing clear transition of care information to the next caregiver, managing the next episode of care, and coordinating and communicating post-acute care plans.


Quality and effectiveness enhanced by making caregivers as accessible as possible, having successful outcomes in treatment and care, and supporting respect and dignity of life in all stages.


Efficiency founded on cost-effective and coordinated care.


Positive workplace experience strengthened by encouraging input and valuing opinions of employees and physicians and supporting their professional development, communicating strategic plans, maintaining access and connection to all levels of management, hiring the best qualified personnel, coaching staff for high performance, and managing conflict effectively.


Services


Ambulance Services


Bariatric Weight Loss Services


Cancer Care


Critical Care Medicine


Diagnostic Imaging


Digestive Health


Ear, Nose & Throat Care


Emergency Services


Heart Care


Infusion Services


Laboratory Services


Maternity Care


Neurology


Neurosurgery


Neonatal Intensive Care


Occupational Health Services


Orthopedic Services


Pediatric Care


Rehabilitation Services


Respiratory Care


Sleep Medicine


Stroke Care


Surgical Services


Urgent Care


Urology


Women's Health


Wound Care


Patients & Visitors


Award Nominations


Events


Financial Information


Health Library


Online Scheduling


Patient Portal


Request Medical Records


Your Stay


About Us


Awards & Accreditations


Careers


Community Benefits


Community Support


Contact Us


Newsroom


Phone Directory


Quality & Safety


Volunteer Opportunities


TOP important and interesting reviews from patients


I recently had out patient surgery at this surgery center and I can't express enough how nice the staff was to me. They were very knowledgeable with their jobs and I felt very comfortable trusting them and knowing that everything would be fine. The facility was very immaculate which of course is one of the top priorities anyone having surgery looks for. I will be recommending this surgical center to people I know. I feel you get the best care possible there. You won't be disappointed!


I'm in and out of Northwest Health Porter all the time for low potassium. The staff is, for the most part, courteous and prompt. The food is real good for a gluten free diet. The supervisors frequently check up with you about staff service and the cleaning crew are there daily. I go to University of Chicago about 2x a year. While I love my specialist there, as far as hospitals go, I'd much rather be here!!


First of all this is Mrs. V. I went there for an emergency ruptured/ perforated appendix. Dr. Taylor Coleman performed the surgery. He was an awesome & kind doctor! Came to visit me often, listening to my needs. More doctors should be like him, I thank him from the bottom of my heart for saving my life! All the nurses were Angels especially Brittney. She put herself in my shoes & treated me with such kindness! Blessings to her, the nurses & Dr. Coleman always! I'm lucky I'm here thanks to all of them, I'm blessed & my heart is full of gratitude beyond words!

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Reviews about Northwest Health - Porter

 5 
18.11.2023 14:43
The staff and atmosphere at the Women's Center is friendly, professional, and caring.
 4.0
18.11.2023 14:43
Had a colonoscopy because the colon guard test came back positive. The nurse was great. Never met or saw the doctor. I am slow to wake up from a procedure but it doesn’t seem to matter. Just told to get dressed and quickly ushered out the door. Would be nice if a patient was allowed a little more time to wake up.
 5 
06.11.2023 21:45
My televisit with Cristina Lubash, NP went very well. She is thorough, listens and is friendly/easy to talk to.
My most recent visit with my PCP was on time and she took the time to address all of my questions and concerns.
 3.0
06.11.2023 21:44
I went to have lab work at portage hospital
The hours are 6am to 7 pm I got there at 6am
The girl who checks people in said she would be a few minutes and for me to take a sit
At 630 am she said she was ready
My suggestion is if it takes half hour to get ready for patients then the hours should start at 630 or her hours should be 530 to be ready for patients at 6 am
This also puts the lab behind waiting for patients to check in …… Valparaiso Hospital on the other hand is a clown show. I was supposed to have a echo on my heart and Doppler on my corrotide artery. apparently the tech can’t read orders well. He only did the scan and let me go. Not impressed at all !!!!
 3.0
06.11.2023 21:44
I go in for a migraine. The nurse starts an I've. They give me meds. The do not take any labs. The Dr comes in and asks if I'm feeling better. I tell him not a bit. He says you need to call your neurologist because that's all I can do in the er. I call my neurologist and he fits me in. He calls pharmacy to see what I was given... it was Tylenol and benadryl. Do you not think i took Tylenol several times before going to the er.Dr was not happy and neither was i.
 5 
06.11.2023 21:44
First of all this is Mrs. V. I went there for an emergency ruptured/ perforated appendix. Dr. Taylor Coleman performed the surgery. He was an awesome & kind doctor! Came to visit me often, listening to my needs. More doctors should be like him, I thank him from the bottom of my heart for saving my life! All the nurses were Angels especially Brittney. She put herself in my shoes & treated me with such kindness! Blessings to her, the nurses & Dr. Coleman always! I'm lucky I'm here thanks to all of them, I'm blessed & my heart is full of gratitude beyond words!
 5 
06.11.2023 21:43
I recently had out patient surgery at this surgery center and I can't express enough how nice the staff was to me. They were very knowledgeable with their jobs and I felt very comfortable trusting them and knowing that everything would be fine. The facility was very immaculate which of course is one of the top priorities anyone having surgery looks for. I will be recommending this surgical center to people I know. I feel you get the best care possible there. You won't be disappointed!
 5 
06.11.2023 21:43
My 6 yr old son needed his appendix taken out and he had the very best care that I could have asked for. From the portage er nurse Toni to the preop nurses, Kimberly and Connie to the anesthesia Dr Ravella and Lance to surgery nurses suzy and Lisa to the recovery nurses Jenna, libby and Sarah. And to the amazing dr Nemeth who did the surgery. If you ever need a surgeon he is your person. Plus the whole surgery team made my son scary moment better with how compassionate they were and how patience and they made him laugh and smile at some points. He forgot how scared he was they truly put my son needs first above everything else and I truly appreciate every single one of them for that because I was scared but I know that he was in very good hands with them and now he is home and recovering. So if you ever need surgery done I recommend them because they truly care about there patients and you don't see that alot now a days.
 3.0
06.11.2023 21:43
I was in there about a week ago I had to go into the ER they did admit me but I spent about 12 hours in the emergency room because they had no room upstairs and I got very poor health care I was in a lot of pain and I only got pain meds twice and I kept asking and asking they kept saying we're on our way but it never showed up next time I will go to a different hospital Franciscan or St Mary's or what have you it won't be Northwest Health Porter worst Hospital ever
 5 
06.11.2023 21:43
They very thorough they kept me informed of what was going on with they were going to do they showed great care after my surgery was completed I hope I never need another surgery in the future but if it's through these people I will not hesitate and I would not be as scared as I was this last time absolutely wonderful people they really do care
 5 
06.11.2023 21:43
I had a new appointment with Dr. Marginean, cardiologist. It's was a pleasure from the start. The staff from checking in, nurses & Dr. Marginean were respectful, & courteous. I will be keeping Dr. Marginean as my Dr. & northwest cardiology, I highly recommend.
 3.0
06.11.2023 21:42
I asked if I could get released and NOT stay the night. And follow up with my doctor at home. They did ABSOLUTELY nothing but run my bill up. They gave me a saline iv. And a liquid form of a medication I already take. Then they refused to give me the medications at the time I normally take them. It was 5 hours layer than I normally take them. And them making me stay overnight caused me to not be able to drive a commercial vehicle for a extended period of time. How about I sue your facility for the income I am now going to lose?. Once I was taken from the ER to the floor I was going to. I had to sit in the hallway for over 30 minutes because the room was not ready. No I am not satisfied with my stay at your hospital.
 5 
06.11.2023 21:42
Pleasantly surprised by the level of care and cleanliness of facilities for my surgery. Carol and Olivia prepared me well for surgery and Allison & Lia were my OR nurses. Of course Dr. Thomas is the best General Surgeon in the Region!
 5 
06.11.2023 21:41
The physician was professional and listen to my concerns. The doctor gave me advice and lab work inorder to get results
 5 
06.11.2023 21:41
She is a wonderful doctor it makes me feel comfortable and at ease and all the other girls there are wonderful as well
 5 
06.11.2023 21:41
It was wonderful. My mammogram tech was kind, gentle, knowledgeable and knew how to lessen my anxiety. It was a piece of cake. I had 3D imaging and the tests came back 100% clear and normal. I have no idea what I was so afraid of.
 3.0
06.11.2023 21:41
As a healthcare provider myself, it saddens me that I have to leave my local community hospital a one star review. No healthcare system is perfect, but this system appears to have mastered the art of compassion free healthcare. I am still in disbelief over the dismissive leadership, over worked clinical staff and disregard for patient rights.
 5 
06.11.2023 21:40
Dr. F Atassi and his office staff always go above and beyond! You never feel rushed and he always listens to you! Highly recommend him!!
 4.0
06.11.2023 21:40
Dr. Chopra & his staff @ The Michigan City location vs When I call the Nurse & Staff in Valparaiso location (unless it's the same staff as far as Nurse in both locations and it is a busy and off day)
Were friendly and in Michigan City and made the office visit nicer.
Only complaint was I loved Dr. Chopra just felt a bit rushed and had further questions regarding my Liver and concerns with our family history of Colorectal Cancer and didn't get that answered.
 5 
06.11.2023 21:40
The check in was very fast and she was extremely friendly and helpful. The MRI was quick and the people were very friendly. Highly recommend using them for MRI testing.
 5 
06.11.2023 21:40
Everything went smoothly and in a timely manner from the receptionist to the registration , to the radiology reception! My Ultrasound tech was very professional and courteous! Everyone was cheerful and courteous from beginning to end.
 5 
06.11.2023 21:39
The staff was great. Very nice, helpful and attentive.
 3.0
06.11.2023 21:37
My mother went in with a broken femur. The staff dropped her 4 feet in the air from the hoyer and broke her back. Unacceptable
A year later she is in pain not one person in that place has ever checked up on her.they billed us for the xrays that they needed after dropping her. Truly a disgusting and shame
 5 
06.11.2023 21:37
Staff is very nice and super helpful.
I was taken seriously here when no where else would.
 5 
06.11.2023 21:37
When I roared up to the entrance in my RV, my wife lying in a pool of blood on the floor, the response was immediate and professional. It took four people to talk her through, get a collar on her and her on a backboard and out, but they did it quickly and professionally. Great care. If the several great nurses, we want to give applause to Chris for over and above cate.
 5 
06.11.2023 21:36
Dr. Quackenbush was excellent. Spent time to carefully explain the situation I was in and the solutions. He was very understanding of my concerns. Highly recommended.


 

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