3.5
REVIEWS
- This place needs to be shutt down, not sure if anyone holds legit licences their behaviour resembles a correction institute not allowed to ask anything.
I called about my mom a lady with very heavy accent Doctor Heiss claiming she is a doctor ,hang up on me she said she does not have time to answer questions ...I should call.medical records ..seriously my mom was there in pain.. ..people screaming for help and beeing fully ignored ...disgreafull and humiliating they need undercover investigation...it
- This review is for the women's health center. I was a patient of Dr. Butler-Mooyoung. Her nurse frankly is not very competent. I spent 10 minutes with her on the phone trying to explain a simple issue in a way that she could understand and take a proper note on. It then a full week for me to get a "response" on a very urgent message regarding my health. I messaged her and the doctor online as well as called them several times just to be told that I would have to make another appointment for an inquiry that can easily be taken care of over the phone. The inquiry was a simple birth control question. I cannot afford to make an appointment every time I have a question, nor do I have the time to constantly be taking off work for appointments. I will be going somewhere with more competent staff and compassion towards their patients. So frustrated and disappointed.
- Was there for a CAT scan. They were good at directing people to the correct place and they were quick and efficient.
- The intake lady made me go back outside to where there was a box of masks, even though I was definitely a fall risk, as if I was visiting a doctors office and not the emergency room. I then sat there and signed a ton of paperwork even though I could barely hold a pen. And while I was in the exam room still waiting to see a doctor, she came back to collect payment. I cannot stress this enough, the intake lady was awful.
I was lightheaded, dizzy, my arms were numb, I was naseus, my heart was racing, and I couldnt breathe. I was having a severe adverse reaction to a new drug that I just took for the first time. With this knowledge, the ER doctor concluded I was just having night terrors. That was after waiting 3 hours to see her. I do want to acknowledge the EKG guy and nurse, Ian and Ahmed (I think). They were wonderful, but I won't be back. Who knows what would've happened if I accepted that ridiculous diagnosis and took my medication again.
