Lowe's Home Improvement Chicago Brickyard

 4.1
(773) 413-5120
Chicago, 2630 N Narragansett Ave, Chicago, IL 60639

REVIEWS


Individual I worked with new exactly where the item I needed was looking for. A screen door handle. Easy install for me and I'm very pleased


Very easy to shop there. Staff friendly and helpful. Been my go to store for years. Wish that they had more associates on hand especially in the paint department


Love Lowes, their plant section is great. Just stop overwatering or under watering your plants


Every employee is fantastic and helpful and Heidy goes above and beyond making you feel right at home.


Clean store. Organized inside. Friendly staff. Great store hours. Plenty of parking. Including a designated area for online order pickup. And handicap parking.


My customer service experience was a little bit difficult picking up an online order due to technical issues. However, the customer service attendant Shakeena was really attentive and able to address all of my concerns within a timely fashion. Outstanding service - thank you for your assistance!


Pickups are convenient but make sure you double check your item. They gave me the wrong door. Glad I made a fuss bc I would’ve wasted a trip only to realize the wrong item was given. They corrected the issue and now I’ve got a good door.


I always go to this store. They are very helpful and knowledgeable. Very nice people. And it's my neighborhood Ace.


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Reviews about Lowe's Home Improvement Chicago Brickyard

 5 
26.09.2023 15:50
Helpful staff.
Decent prices.
Clean store.
Experience made easier when using their website (with local store selected)and finding the location of the item in store.
 5 
26.09.2023 15:50
Everything for your project at home.
 5 
26.09.2023 15:50
Just had the best Italian Beef here. Make sure you ask for Edgar. He makes the best food. I got myself an Italian Beef with Mozzarella cheese, pickles, onions, and double dipped. Cannot believe my eyes when I saw the food. 10/10
 3.0
26.09.2023 15:49
Awful company 2 exchange crashman tools better off at Ace
Customer service at the brickyard does not want to answer the phone they only want to hang up ask for a store manager no one to be found
 5 
26.09.2023 15:49
Awesome experience as always. Great place and friendly staff who are willing to help out. Nice and clean environment....
 4.5
26.09.2023 15:49
Store gives me anxiety at times with it's large ceiling, grey aesthetic and large shelves but is nonetheless, a large hardware store. I like the plant section, sometimes there are plant sales which I enjoy. Staff is neutral, stock is neutral, this store needs a bit of character. Home depot has a bit of that, such as the food store and orange color. Lowes is a bit more concise though, a bit more neat. Neutral, but not bad. Good, but not outstanding
 5 
26.09.2023 15:48
I liked the customer service there they were so nice to me and very understanding if ever I need anything to shop for I would certainly shop at Lowe's
 3.0
26.09.2023 15:48
Home installation services are terrible. Customer service selling the store is terrible, no call backs, sometimes nobody answers the phone. I placed an order for home installation on July 2, fully paid. It’s now mid September and I’m still not scheduled for an installation. I called the store asking to speak to a manager and was told none of the managers could speak because they were busy with store inventory. I made some progress with one employee over the phone, did not hear back for a week, called for s follow up and was told that person no longer works at the store. Absolutely horrible customer service from the bottom to the top.
 4.0
07.05.2023 13:27
Great location. Huge selection. Decent prices


 

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