REVIEWS
- Bought a dishwasher from the Memorial Day sale. Paid for delivery, removal and installation.Removed my dishwasher and placed it outside by the back gate for easy removal by the installer as requested. Booked this a week out. Delivery guy calls and says he can't make it less than an hour before delivery time, which I took off of work for. He went to install in Rockford instead and can't get back to Chicago in time. NO dishwasher now. Memorial Day Weekend, three young children. Horrible customer service. Couldn't care less that they just blew me off after I paid..
EDIT--- updated to 4 stars. The installer/delivery person came the next day, so my kitchen was only torn apart for 1 day. WE went out to dinner, but the communication and attention to the schedule could be improved. The dishwasher works perfectly and was installed correctly.
- Has a variety on plants and flowers, decent prices. I do have to say the that bathroom is very clean! Smelled very nice.
- This place is the worst, every time I go there I regret it. The only thing harder than finding what you are looking for is finding someone that works there with any interest in helping you. Nobody ever asks if you need help, you have to confront them if you can even find someone. This morning on a busy Saturday I saw four younger employees hiding around the corner of the lawn and garden stuff outside, cracking jokes and doing nothing while customers were left to figure it out on their own. Do yourself a favor and go anywhere else, even if you have to drive a little extra.
- Panera used to be a welcoming relaxing cafe atmosphere with excellent food and drink. Boy have things changed. This location was sterile and fast food like on the inside. Sparse dining area and little interior design. Felt dirty. They've switched to an iPad self-order system which is also kind of a bummer.
- Every time I’ve come here staff have been unhelpful or even incorrect and the online info about where things are located is incorrect
- Joseph Trankina, their in-house kitchen designer, is THE BEST!!! He was immensely patient and worked well within my project parameters to find me the perfect cabinetry solutions. He was also thorough enough in the details to save me from what would have surely been expensive errors were I designing alone! Not to mention, he has excellent taste :)
I seriously can’t praise Joseph enough! I’ll be going back for other phases of this project and future projects as well.
- I was going to buy more items but decided on only two, due to the fact that the employees really took it upon themselves to follow us around the store. Racists. Won't be back here again. I see who they really want to cater to.
- Pick up material for the job. Little pricey but convenient when you don't want to go to home Depot or want a little higher quality finishing. Service has gotten better and faster. Easily pick up the stuff you ordered...
- Beware! Misleading outdoor CLEARANCE! The outdoor clearance racks are actually not on clearance, according to the staff, and confirmed by a manager. If there is no actual damage to the plant on the rack, the customer must assume someone placed it there accidentally. I was told 3 plants I took from the rack were not supposed to be there because of no real damage and no line marked on the bar code? Although all the outdoor clearance had no visible line on the bar code tag. According to the associate-no one had checked the outdoor plants all day. It was 4:10 pm. I would not recommend this location and will not be going back. The manager was not helpful at all.
- This review is for delivery drivers backing into one of the two docks they have available. The docks are on a one way street. You must blind side park into one. It's challenging PERIOD. The street is a slim. Deliver overnight if you can. UNDERSTAND the traffic through this alley is not light. The space you're given is very limited. This is just a heads up. Do not try to be perfect backing into these docks. This experience is from me trying to back into a dock with a 53 foot trailer with a International semi. I got it in the dock but it is not square. I may have to go back and try to square it more. 7-8 months experience. Hope this helps other drivers and deliveries.
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