Cowboy Toyota

 4.3
2144147406
Dallas, 9525 E R L Thornton Fwy, Dallas, TX 75228

The most interesting reviews


Service was fast and convenient


Love the service. Always friendly and attentive to my concerns


I’ve purchased my second new here just here - I’d like to say they’re really nice dealership to work with! Sales Khanh Tran helped me a lot to identify the appropriate choice with a really nice price offering! I’m so surprised that I made such a quick decision without considering other offers, due to the great service received here, as well as the honesty and transparency!

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Reviews about Cowboy Toyota

 5 
23.12.2023 19:07
After a lot of disappointing experiences with other dealerships, Cowboy Toyota saved the day! Billy was attentive, patient, and thorough. Cowboy Toyota would not be beat on price, and Billy treated us like family!
 5 
23.12.2023 19:07
Went in for a brake service on my 2022 Highlander LE and had the pleasure of working with service advisor Antonio. He was very knowledgeable and the pride/professionalism he displayed was commendable. I felt like a person and not just another ticket to be closed out. All of the other staff that I came in contact with were very nice as well. Great job Cowboy Toyota!!
 5 
23.12.2023 19:07
Harveen is always very helpful when I come here. I brought my car in for routine service and a warranty issue. Harveen helped make sure the service center understood my issue, and it got resolved!
 5 
24.10.2023 14:56
It was honestly a pleasure working with Khanh and Cowboy Toyota! We came to Cowboy a week ago and saw a few brand new Ravs and since then Khanh kept up with us and let us know when there were new availabilities. He was so kind and respectful through out the whole process and made sure to work with us and our needs. I'm so glad that he was our dealer and we were able to work with him and his team. We're beyond happy with our purchase and the deal we got! I will be recommending him and Cowboy Toyota to people in the future!
 3.0
24.10.2023 14:56
Very confused with the info
Hide fees
Plus the person got mad cause I made questions about charges. He was very rude his name Pedro
They were giving me a discount that add later plus didn't discount my down payment. I would pay at the end 79k for a use suv starting with 60k miles
The trade is a car I just got from Toyota too that value 50% of what it was when I bought it last April 2023
Never again deals with them
 5 
24.10.2023 14:56
My wait time for my car service was accurately predicted. The Toyota waiting area was comfortable and clean. Thank you
 5 
24.10.2023 14:56
Took our RAV4 in for service. ShelleyJ in the service department is above awesome. She gives the best customer service and is very caring.
 3.0
24.10.2023 14:55
Very poor service, had my appointment to have 2 front tires changed. Which they called and confirmed to stop by and would take about an hour. So I stopped by @ 3:30 and after 2 hours my vehicle was not ready. Let's say I didn't get it back till 6:15 after I raised my voice demanding on where my vehicle was due to service guys saying they didn't know and I would have to come back the next day. When I got my vehicle back, both tires where installed. Don't know who dropped the ball. Service guy left at 5 and who knows if the tech installed the tires and didn't let anyone know and just left for the day. So looked like my car was just sitting in the back while I was sitting for 3 hours inside and no one cared to figure what was going on until I raised my voice at them of frustration.
 4.0
24.10.2023 14:55
Very helpful and friendly staff. Always feel like we are being treated honestly and the work is done right. Have 2 older SUVs being serviced here and will continue to come back
 5 
24.10.2023 14:55
Shelly is the BEST! She is the most helpful and attentive when it comes to dealing with my car and service. She is the reason I bring my vehicle to Cowboy Toyota! I appreciate her hard work, quick responses, information, etc so very much! I highly recommend Cowboy Toyota for servicing your Toyota. Ask for Shelly, you’ll be in great hands!
 5 
24.10.2023 14:55
Shelley Jackowski is a great service advisor and always takes good care of my me and my car.
 5 
24.10.2023 14:55
Shelly is a blessing to me. She truly cares about people. Throughout the years that I've had my wonderful RAV4, Shelly and her Team have kept it safe and running like new. God bless and thank you, Team Shelly!
 5 
24.10.2023 14:54
I bought a vehicle remotely from outside of state. It was one of the best car buying processes I’ve ever had. I worked with Karissa and she was awesome and right on top of every request I had for photos and information. It really helped the process of buying a car sight unseen. Paperwork was swift, the finance department was awesome. Can’t say enough good things. 10/10
 5 
24.10.2023 14:54
Very satisfied with the service thank you so much
 5 
24.10.2023 14:54
John represented Cowboy Toyota very well, he was kind, knowledgeable & upfront about the repairs and anything else our vehicle might need done mechanically.
 5 
24.10.2023 14:54
They do a great job… you might have a wait but they do keep it organized and you have a nice wait experience.
 5 
24.10.2023 14:54
El señor Carlos Lopez siempre responde con mucha paciencia las preguntas que yo le hago y si que son muchas, muy buena persona y muy eficiente!!!
 5 
24.10.2023 14:53
Perfect and lightning fast. The best!
 5 
24.10.2023 14:52
Great place great customer services always very helpful answering any questions you have, Carlos Lopez is our very attractive and always very professional and friendly.


 

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