Mattress Firm McKinney Avenue

 4.4
(214) 953-3901
Dallas, 2633 McKinney Ave Suite 110, Dallas, TX 75204

REVIEWS


David was amazing and knowledgeable! His customer service skills are impeccable. 10/10 would recommend you ask for David.


Had a lovely shopping experience here. Great advice from the rep at the store. She however took our phone number down wrong, and the QR link didn’t work, so we never got a notification when our mattress was to be delivered. This was fixed with a quick phone call, and the delivery was otherwise smooth.


David was exceptional ! Had great knowledge and very very helpful . Highly recommend !


Very friendly and professional service. Tim did a great job showing us options and was very interested in helping us get satisfaction from our visit and purchase.


DAVID IS THE BEST! He asked us great questions to understand what we were looking for in a new mattress and what our price range is. Fast, efficient, and kind service. He found us the perfect mattress for our new home. We are so grateful for David and will be sending any friends and family looking for mattress to see him at this location! :)


Dexter had the ABSOLUTE best customer service I’ve seen in so long, and it was in a mattress store!


So knowledgeable and professional—I felt like I was in a fancy hotel. Thanks man


Tywrone is amazingly intuitive and knowledgeable sales professional. From the time I arrived at the store until I left I was treated with a lot patience and professionalism. He deeply understands his product, i was impressed.


I was very impressed with Jorge and Juan on how careful and meticulous they are doing their job. Both are great employees. I highly recommend them. Delivery was a breeze.


I went in thinking I knew what I wanted, but thankfully Rakobi showed me a few more options- one of which I liked much better than my original choice. He found me a good deal on a great mattress, making my decision swift and easy.


Tywron was excellent. Super easy to deal with, knowledgeable and happy to help in every way. Got there right as he did and he didn’t even flinch—went straight into help mode. Made buying my mattress smooth and gave me great customer service. 10/10 recommend to go see him at the McKinney location.


Had a wonderful experience with Sharon today finding my perfect King size mattress! She walked me through all the features as I tried the product. She steered me in the right direction and I landed with a heavenly purchase. I am going to send my mom to her, too! She was great & made the experience fast and an easy decision.


Went looking for a mattress and 15 minutes later walked out with our new mattress to enjoy and it even fit in my car! Service was great, thank you!


Mattress Firm has the best sales on mattresses, beds, adjustable bases, bedding and more from top brands like Tempur-Pedic, Purple, Serta and Beautyrest.


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Reviews about Mattress Firm McKinney Avenue

 3.0
03.11.2023 21:44
Adam, according to him is his name, working today till 8, is very rude he was harassing me the whole time I came into the store and then told me “I don’t know why you came in here? “ When I said I was going to order online. I don’t think it is okay to Harass customers and start arguing because I want to come into the store before making an online purchase?
 5 
03.11.2023 21:44
We Needed a new mattress ASAP! So we stopped over to the store while dropping off packages at UPS Store next door. Kobe was super helpful and within 30 minutes we had setup for a delivery next day.
 5 
03.11.2023 21:44
The buying experience was great, the salesperson really helped us choose the best mattress for our needs and gave the extra mile.
 5 
05.05.2023 15:21
good service


 

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