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Toyota of Dallas

 3.8
888-423-6173
Dallas, 2610 Forest Ln, Dallas, TX 75234
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The most interesting reviews


- Keith Devereaux and Bobby Jefferson are hands down the absolute best when it comes to a car buying experience. These 2 gentlemen have gone above and beyond to ease the pains and stress of buying a car. They make you feel like family and will reach out with their personal cell phones and will stay until 2 am if needed to close the deal and ensure that each customer has the best experience. They assisted my wife and I into a 2020 Hyundai Tucson when other car lots would have just done the basics and not gone to the lengths they have. We are very pleased with our experience and refuse to go to any other sales personnel.


- Would highly recommend!! We just bought the Grand Highlander and love everything about it.. process was a little complicated but Will help us through it and made the sale!! If ur in the process of getting a new car go see Will at Toyota of Dallas in the new car sales


- Recently bought a 2023 Toyota Tacoma off road from Rafi at Toyota of Dallas and he provided us with excellent customer service. From communicating the arrival of vehicles and providing us with a great deal, he consistently provided great service and accommodated to our needs. He was very professional and kind.


- Compramos carro nuevo con una muy linda Joselyn Jiménez. Hizo todo y nos aprobó con 3mil. Estamos bien feliz gracias Joselyn


- Worked with Peter Villa! He helped my daughter get her dream car. He is so nice and helpful and is bilingual. I will definitely recommend him!


- I came in and worked with Peter Villa, he is such an amazing salesman. Has such a wonderful experience and he was able to look for exactly what I was looking for! Would go to him again! Highly recommend!


- Vine a comprar un carro nuevo Corolla SE 2023 con mi hija Joselyn Jimenez!!


Viene empezando y estamos bien feliz con nuestro carrito nuevo


- Compre un carro nuevo con mi hija Joselyn Jimenez!


Ves con ella! Compre una Corolla SE 2023!! Estoy muy orgullosa


- Deja was the best sales person there, best experience I have ever had at a dealership.


- Joselyn Jiménez helped me and my husband. We bought a 2023 Tundra and traded in our Tacoma. Great experience!


- Great, friendly, and overall an underappreciated staff! Victor Trevizo walked me through the process of buying a used car, even breaking down all details to reach a good level of understanding, and showing how this Toyota dealership location tops others. I cannot thank everyone enough!


- Peter Villa helped me with my new car. If you are looking for a car he is the right sales person. My experience with him was great. Very knowledgable, friendly, plus he likes to help his customers. Really good service.


- Peter Villa Sanchez was phenomenal and helpful. He helped my daughte rpurchase her first car!!!


- My Family has been a Toyota Customer since 2016. Toyota Cars has been my favorite since I was a teenager. Their makes is so reliable, especially the Toyota Camry XLE. Their Customer Service is excellent! Toyota is the Car to go to if you want a reliable Car.


- I went in yesterday to trade in a Mercedes and purchased a Supra CF. Had a great experience working with sales consultant Luis Lopez Nieves. Everyone here is friendly, highly recommend this place!


Toyota of Dallas is not just a leading Dallas Toyota dealer; residents from cities all over Texas have also made us their top choice when it comes to car shopping and vehicle service!

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Reviews about Toyota of Dallas

Review Checked
 3.0
26.12.2023 17:53
I was planning to drive with my buddy to Houston on 12/21/23 to purchase a Tundra Platinum 2022 that is at 52K which is a GREAT out of the door deal. Toyota of Dallas showed me a couple cars last week, but they were way over priced. The salesman who was very courteous reached out to me yesterday 12/20/23 to persuade me buy the 1794 that was priced at 60K. I told him it was way out of my budget unless they were motivated to negotiate as I was a motivated cash buyer. He asked me if I would give a deposit if they could meet my offer and i said yes. Then he encouraged to come in person before I go to Houston and it would be easier if i spoke with the manager directly. On 12/21/23 I Drove an hour OUT of my way to Houston- thinking this was legit business. The sales person told me to wait for the manager who is writing the best numbers on paper. After waiting for about 30 min, the salesperson came back and said: "Hey THAT CAR THAT YOU WANTED, WAS ALREADY SOLD YESTERDAY NOON." I was shocked, and asked if he knew. He said: "NO, one of the managers sold it and forgot to tell the other managers that it was no longer available"... WHAT? This is a Flea market style business. Working with a Black Market is better than this. Then to top the icing on the cake, the manager came in person and said: DONT worry, I have a Capstone and I because we inconvenienced you, I am going to let you have it for the same price of the Platinum which was 58K out of the door. After a test drive of the Capstone - which I did not like the interior color, and the hybrid battery- the manager came and said I will let this one go for 68K. What a joke? 10 K extra?? Very bad business style, I hate the notion that these people have total disregard of your valuable time...Stay away from this dealership and look for other places worthy of your hard earned money.
Review Checked
 3.0
26.12.2023 17:53
2 Hour Oil Change…. Bought A Truck With Them Less Than 2 Months Ago, Less Than 10k miles and they want me to spend 250$ on an alignment.. absolutely crazy.. for two hours I sat and watched people who came in after me leave before me.. seemed to me that when I refused the unnecessary alignment they just “put me at the back of the line”
Review Checked
 3.0
26.12.2023 17:53
Soled me the the car that has accidents on the roof , as I left the dealership and I did a stop at a gas station, that I was hear a wind noise while driving as check the windows, there was nothing, as I well I did check the roof of the vehicle I saw that it had an accident and from the place it had accidents it’s leaking water inside the vehicle, and they give me the car fax with no accidents, so this this the second they did not response back , so I am going to legally return the vehicle, and I do not recommend to any one to go there for dealing, please don’t go there for you next vehicle
Review Checked
 3.0
26.12.2023 17:52
Here is how my experience went.

I called at 8:03 AM today and inquired about a Toyota Sienna XLE 2023.

A rep named Victor answered the call and said he was looking at model I wanted and he could offer me it for $45k out the door as long as I got there within couple of hours.

I drove little over an hour and had my dad drive 45 mins to get there by 9:10 AM.

When I got there, the manager by the name of Syed steps in and says car is already sold. Overall is really rude and never once apologized. Instead he tried to sell me the higher end model.

Sayed is operating on bad faith and I suggest you all avoid working with him.
Review Checked
 3.0
16.08.2023 07:24
Julio 24, 2023 .... Mal Servicio !
Fui en busca de un auto y me encontre lo que buscaba, pero al principio todo parecia estar bien ... hasta que ellos querian .... que pagará por un interes super elevado... Perdi mi tiempo por más de tres horas ..

Tengo un buen credito y es por eso que considero que mi Tasa de Interes debio ser mas bajo... Trataron de converserme...

Insistí que no podia realizar una compra con un interes muy elevado, no querian correr mi credito... a parte me dijeron muchas mentiras

Al principio les dije que solo queria hacer un Down payment de $1,500
Ellos querian que pagara más...hasta $2,000.00 más. Que para lograr un interes mas bajo . .....Mentiras .....

Al sigueinte dia me llamaron que porque mi compra habia sido aprovada
Con un Interes mas bajo y que no debia pagar más Down Payment ... Porfavor ...

Atencion si leiste esta publication... No compres en esta tienda ... Claramente te quieren ver la Cara... Que triste que existan personas asi.... Mala experiencia.
Review Checked
 5 
16.08.2023 07:23
Jaysah provided great customer service and helped me figure out the kind of car I wanted to buy. She was very friendly and helpful!
Review Checked
 5 
16.08.2023 07:23
Purchased a new Toyota Highlander last week and got it delivered in a week. Outstanding service with updating promptly, professional, supportive and friendly. Especially thanks to Daniela Sales team and Finance manager Idris for making everything going smoothly. Will definitely recommend my friends to Toyota of Dallas
Review Checked
 4.5
16.08.2023 07:22
Went in for a test drive, and left with a brand new GR86. No other dealership or salesman has treated me so well. Jamal did everything in his power to get me the best deal possible. Took hours of back and forth, he remained respectful and took every request i made seriously. Needless to say i left the dealership happy in my gr86.
Review Checked
 3.0
16.08.2023 07:22
Worst dealership ever! & I have worked with other dealerships in several states now & Toyota of Dallas is by far the absolute worst dealership. WITHIN 24HRS OF DRIVING OFF THE LOT THE CHECK ENGINE LIGHT CAME ON. What a joke. I have missed work and missed wages because of this dealership’s negligence selling me a faulty car. They don’t take care of their customers. They are cheap and cut corners. Within the first 4 months of having the car the check engine light came on 3 more times after that. & they told me I would either have to pay to fix it or take a hit on my credit and lose my down payment to trade in the car & get another car from them. COMPLETELY MESSED UP! I do not recommend this place to anyone in the DFW area! They do not take care of their customers. They leave you out to dry once you sign the paperwork for a car. They don’t care. They take your money and run.
Review Checked
 5 
16.08.2023 07:22
Greg in the service department is the definition of a man who has found his passion, and fortunately for me my path crossed his. Incredible service, staff and communication- he also helped me bring a $2100 invoice down to $1400. Honesty and character on the level of his performance - that’s rare. And valued dearly.
Review Checked
 5 
16.08.2023 07:21
My wife and I went to look for a new car at Toyota of Dallas, we were greeted by the most wonderful Saleswomen we have ever encountered in car sales. She gave us the VIP treatment along with her sales Manager Sean, made us feel really appreciated and helped locate a New Camary my wife wanted. The sales professional that helped us was Dessy , she was exceptional at her job, very detailed, professional and had a contagious pleasant personality, she did everything possible to make this buying experience wonderful! Go buy a car here and ask for Dessy, they will treat you right here!
Review Checked
 5 
16.08.2023 07:21
My husband and I came into the today looking for a new car. We were greeted by the kindest lady named Dessy. She was very welcoming and has the most infectious personality! It is not often you meet a car sales person that you are happy to meet! She was very knowledgeable and very eager to help us find the car we need!! Thank you Dessy!!
Review Checked
 4.0
16.08.2023 07:21
I would have given it five stars only if their workers were honest and truthful. I got a Truck from them, I love the truck so much, but it was a 4*2 truck. I specifically asked them if they have a 4*4 coming in anytime soon, and they said no. I came back three days later only to find a 4*4, and the excise they could give me was that the GM told them to stop looking at projected cars. I have been to many dealerships in my life, and I would say that the way Toyota of Dallas operates is different. They have their coordination that is so unprofessional, too many people running your deal at the same time, and everyone is trying to make a gain out of you. I got the 4*2 the day I went only because they told me a lie about not having any more 4*4. But the financial aspect went great. I got a good warranty and closed my deal. The key takeaway from this, be more coordinated, honest, and professional.
Review Checked
 4.0
16.08.2023 07:20
Cuando acudí quisieron venderme lo que querían sacar , me molesté porque desde un principio dije q quería un vehículo híbrido, y que llevabamos tiempo esperando porque sabíamos q no habían muchos por la demanda , insistieron y ahí nos tuvieron esperando para que aceptarramos el otro vehiculo , insistiendo que no tenían , en fin rechacé y de pronto nos dijeron q si tenían en bodega, cuando al inicio dijeron que no , estaba disuesta a esperar hasta que el vehículo llegará en unos meses , pero el vendedor nos empezó a decir que si conocíamos esa clase de vehículos, y ya nos trato molesto , pensé en regresar pero la verdad prefiero q me hablen claro ,además nunca me dieron precios, acudí a otros toyotas y lo primero q me daban era el precio, terminé comprando en otro lado y volvería , pero si pediría q fueran claros, entiendo que es su trabajo es sacar lo que hay en inventario pero, manejarlo como posibilidad y no así , el chico era joven así que dije lo pasamos , mi esposo salió algo molesto por la forma en que se transformo el vendedor , se q nos dan su tiempo , pero no solemos ser personas que quitemos tiempo solo porque si , espero que esa situación mejore.
Review Checked
 4.5
16.08.2023 07:19
We were traveling through Dallas and had an issue, Alex got us in immediately and solved our problem with courtesy and professionalism. Highly recommend.


 

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