White Rock Medical Center

Dallas, 9440 Poppy Dr, Dallas, TX 75218

Our Values

Passion fuels everything we do.

We care about the health and well-being of all our stakeholders.

We work together to come up with innovative solutions.

We work hard because the stakes are too high not to.

We embrace the challenges that come with serving our communities.

At White Rock Medical Center, we combine medical excellence with clinical innovation to offer our patients the very best care. We provide essential inpatient, outpatient, emergency, and tele-health services to thousands of people in the Dallas area every year.

Whether you’re coming in for a routine or a specialized procedure, we offer a comprehensive range of health services and medical programs designed to meet your needs in a nurturing environment. Our goal is to provide services that help our patients live full, enriching, and healthy lives.

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TOP important and interesting reviews from patients

My Labor and Delivery experience was amazing. The nurses were very attentive and extremely nice and helpful. The room was nice, had a great view and our own bathroom. I had my first baby in June 2023 and I couldn’t have asked for a better experience.

We live out of town and had my husbands total knee replacement at White Rock Medical Center. From the admission , pre op, surgery team, post op and recovery was an excellent, professional great experience.

The food is very tasty also. I highly recommend their café. All in all the staff is phenomenal!

Though everyone has different experiences... my wife was treated with the utmost respect! Shubi, Princess, and the whole critical care team in ICU held my wife down!! When I left in between stays, I had nothing to worry about. Thank you! The service you all provide is much appreciated from myself and others!

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Reviews about White Rock Medical Center

19.11.2023 20:14
Atrocious. I would never recommend anyone to go there. I was in distress and hemorrhaging for 10 hours before the nurse took me seriously and paged the dr on call. Then needed second surgery and placed in ICU for blood transfusion
19.11.2023 20:13
The registration lady ignored us for about 5-10 minutes and skipped us in line and attended the person behind us. Very unprofessional and rude. On top of that they didn’t give my mom anything for her pain. She was in pain for about 1-2 hours before they offered her anything. They said it was her spleen that was enlarged but that wasn’t the case it was a gallbladder stone that was passing. Terrible medical staff and apparently they just hire anybody. Save yourself your time and go somewhere else they’ll just tell you the wrong diagnosis.
19.11.2023 20:13
WORST HOSPITAL EVER ! Dosent event deserve 1 star. They broke my grandmas ribs gave her bed sores and now shes deceased. Worst experience of my life, very dirty hospital and just not a place for care. Needs to be shut down immediately
19.11.2023 20:13
Hospital staff gave my fiancé a medication that they were told several times not to administer (told the EMTs, ER nurses and doctors and her treatment team). I said the medicine causes psychological episodes. Told them this was confirmed by a neurologist at a nearby hospital.

She had a brief time where she attempted self harm while being unresponsive while under the effect of this medication. They committed her against will. She is basically being held Prisoner over a mistake that the hospital staff made, and she is going to lose her job and possibly her children over this.

She is terrified. They won't let me take her. One of the nurses laughed in my face for crying while advocating for my fiancé. They are ruining her life and putting her children in great danger.
19.11.2023 20:12
I’ve been trying to reach my Doctor (Dr.Roc) for 2 weeks and have not been able to. I’ve left voicemails and emails and still no response. My last appointment was unexpectedly canceled and I never got any information as to why and never got a call to reschedule. I’m extremely disappointed because I really enjoyed having her as my doctor until now.
19.11.2023 20:12
Called with a simple question regarding medical records was on hold for 30 minutes and no one came back on the line to see if I had been helped.


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