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Firestone Complete Auto Care IN FORT LAUDERDALE, FL

3.3

(954) 634-5630

Fort Lauderdale, 903 W State Rd 84, Fort Lauderdale, FL 33315

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The most interesting reviews

- As a woman, it is important to find an auto repair shop where the mechanic won't gouge me... or try to oversell services that I don't need.

I have taken my VWs to 3 different Firestones in different states over the past few years and they do a bang up job! Excellent work. Reasonable. No upselling or BS. Thank you so much gentlemen. Customer for life!

- GIVE ROGER & DAVE RAISES / BONUSES PLEASE (in fact the whole staff deserves it!)!!! They worked hard on our behalf, we were having so many issues & they were above & beyond helpful & patient with us. We came from out of town with a shakey car & they took us in & treated us like family. Stayed after close to help my momma with tech issues on her phone, I couldn’t believe how kind & patient they were. We were there for some time & everyone working extremely hard (I didn’t get everyone’s name but the entire staff deserves something special IMO!!)

A good crew like this is hard to come by!! If I lived in the area I’d be coming back here all the time! Thank you guys!!

ABOUT Firestone

Since 1926, drivers have trusted Firestone Complete Auto Care to keep their vehicles running newer, longer. As America's auto care needs have grown and changed, so have we. We're the leading provider of maintenance, repairs and tires for a reason: because we believe in offering a total auto care experience that perfectly meets your needs. Our auto care advisors and service technicians take pride in understanding your vehicle from bumper to bumper. We back our services and repairs with a nationwide warranty that's good at each of nearly 1,600 convenient store locations.

TIRES

AUTO REPAIR

Engine Repair Services

AUTO MAINTENANCE

Steering & Suspension

Transmission

Maintenance

Electric & Hybrid Vehicles

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Reviews about Firestone Complete Auto Care IN FORT LAUDERDALE, FL

Review Checked

12.12.2023 14:15

Tech Luis is the man came in at 630 and he replaced my tire in 10 minutes. Can't appreciate the effort enough especially when they're about to close! Thank you luis!!

Review Checked

12.12.2023 14:14

Excellent, excellent customer service! Didn't wait long, I had a 9:30 appointment and was out by 11:00. Lastly, the staff were very friendly and welcoming.

Review Checked

3.0

12.12.2023 14:14

David has tarnished this Firestone for me. He tried to scam me for a new battery. I brought my car in for a serpentine belt. When I called to confirm my car was ready, he said he stopped repairs and it wouldn’t be ready until the following day. He said my battery was old and wasn’t holding a charge (my battery was 6 weeks old and just replaced). He became aggressive when I said I only wanted the serpentine belt replaced and I needed to pick up my car by 5pm (I dropped it off at 8am). It was not ready by 5 because he stopped repairs. When I came to pick up my car after another day, Firestone employees had checked my battery and it was at 100%. David had lied to me and tried to scam me. He wasted my time and money by stopping repairs. And he was incredibly rude and very aggressive. This wasn’t my first incident with David. He once became very rude with me about my valve stem replacement and a manager had to get involved. I gave Firestone another chance because of how great the GM treated me. But David is a scammer and a liar and incredibly aggressive. I hope the GM or corporate sees this and dismisses him. He is a liability to their reputation.

Review Checked

3.0

12.12.2023 14:14

Had an appointment at 7am - employees roll in at 730. Mark pulls his black car up on the sidewalk of the business and shuffles into the front. Take their time for 10 minutes opening. Every single bay inside the garage is full of cars up on stands with their hoods open. Get inside and voice my displeasure with the incompetence - Mark says “everyone having hiring problems” and what does staffing have to do with you being there at the right time to open your store. The tall large white male who took me asked what I was there for, I said I had an appointment at 7 - he says his system isn’t working. Tell him after opening 30 minutes late that’s ridiculous- he stands there with his mouth agap like I’ve just spoken a foreign language. Then says “okay let’s go look at the car” I say - why do you need to see the car for an oil change? He proceeds to drag his disheveled self out the door. If you think I’m going to have an idiot with an IQ of the average refrigerator temperature work on my car, you are sadly mistaken. Grab my keys back from this moron and go to the jiffy line down the road.

Review Checked

3.0

12.12.2023 14:14

This place is a joke. Supposed to open at 7. Nobody showed up until 7:30. I had a 7am appointment. Employees rude and could care less about customers. Avoid this place.