Budget Car Rental Honolulu Airport (HNL)

 4.3
808-836-1700
Honolulu, Oahu Island, Terminal 2 Parking Garage, 300 Rodgers Blvd, Honolulu, HI 96819

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Some interesting reviews


Picking up the car was a easy and a calm process especially travelling 15hours. Reliable and vaule for money car options. Just be mindful of car damages as car had scratches on the left passenger door and car wasn't clean properly. As I found left over rubbish in the back seat compartments and peanut slabs. However either than that, it was a great over all experience


Not sure what all these negative screams are about. Tell you a secret, go sign up for Fastbreak and you will thank me later. I got off the plane and received an email from Budget right the way. I went across to Terminal 2 where I could select a car out of the four. I got a free upgrade and got a beautiful good condition Honda Pilot. I scanned the license with my phone and it’s ready to go. Returning cannot be easier ! I am a happy customer from my experience. Also, staff is super friendly and nice !


We switched from a different rental car company to Budget and have used this site several times. It's been a very easy to rent the car online, find the rental place at the airport and return the car at the end. We have been pleased with the cars we have received each time and returning the cars have been quick and easy.


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Proceed to the Budget counter Fastbreak line/or normal line if no Fastbreak line designation/or follow directions to the Fastbreak Kiosk. Present identification and receive your rental agreement. The counter representative will give the customer the keys & directions to their car.
FASTBREAK RETURN: Follow the airport signs for Car Rental return. You do not need to return to the counter to complete your rental. Record your mileage and fuel level on the rental agreement and drop it in the Budget Fastbreak return box. A closed rental agreement will be mailed to you within 48 hours.

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Reviews about Budget Car Rental Honolulu Airport (HNL)

 5 
08.01.2024 18:56
Budget provided the most hassle free car hire experience for my holiday in Hawaii. Super friendly staff and very convenient pickup and drop-off. A big thanks to the Honolulu Budget team!
 5 
08.01.2024 18:56
The jeep I rented was so clean & nice & the daily rate was so cheap. The pick up & return was a breeze hassle free!
 5 
08.01.2024 18:56
Was on vacation in Hawaii and our rental car wouldn't start on the 4th day of vacation. Budget accommodated us and we got a new rental. As a fast pass member im pleased
 5 
08.01.2024 18:55
Budget was great; especially Paige. We had booked 2 vehicles for our large family. She was able to find a mini van that fit all of us and was reasonable. We then had difficulty cancelling the 2nd vehicle. Paige came back early from her break to help us with a customer service call that resolved the problem. She was friendly and even gave us some sightseeing suggestions.
 4.0
08.01.2024 18:55
Decent car for the category choose, long wait time with at the counter as well as at the vehicle collection spot.
 4.5
08.01.2024 18:55
Arrived at HNL and picked up our rental from the new onsite car rental structure. The first vehicle had what can best be described as compressed foam in the drivers seat with zero padding. The Budget staff got me into another vehicle quickly. My only suggestion is to ensure tires are properly inflated. All four tires on my car were under 27PSI about 10PSI low. Returning the car was painless.
 4.0
08.01.2024 18:55
The car pickup and drop off experience was smooth. The Jeep car was a 2020 base model which means there was no modern technology like CarPlay or auto temperature control which was a little pain. Rest was good.
 4.0
08.01.2024 18:54
The pick up process was terrible they all need a lesson in customer service ! The vehicle was fine. Had to wait for a car for a long time, nothing cleaned or something. We had reservation.
 3.0
08.01.2024 18:54
1st vehicle broke down, 2nd vehicle had mechanical issues. Had to drive an hour to get another vehicle, they wanted to charge me for not filing up 1st vehicle. Customer service was terrible. Never offered any compensation for the inconvenience.
 3.0
08.01.2024 18:54
I made reservation on Budget's web site. They lost it. They rented me a car that was a beater and had four (4) tires leaking air. They started out at 37 and were supposed to have 32 psi. By next morning one was at 26. Then I swapped cars and they gave me free gas. Turned in the car was was billed $90 for gas. Bums!


 

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