Apple Ala Moana

 4.0
(808) 983-7650
Honolulu, 1450 Ala Moana Blvd, Honolulu, HI 96814

If you are navigating the vast, sunlit corridors of the world’s largest open-air shopping center, you will eventually find the digital heart of the island at Apple Ala Moana. Located at 1450 Ala Moana Boulevard, this store is a masterclass in blending high-tech innovation with the relaxed, breezy spirit of Honolulu. It’s a place where the sleek, minimalist aesthetic of Apple meets the "Aloha" spirit, creating a space that feels less like a showroom and more like a high-tech community center where both locals and visitors come to recharge and create.


The store's design is wide, bright, and incredibly inviting, featuring the signature long maple-wood tables that have become a global icon of modern retail. In 2026, the experience is more hands-on than ever. You can walk in and immediately get a feel for the newest iPhone 17, test the immersive sound of the latest AirPods, or sit down for a personalized demo of the Apple Vision Pro. The layout is designed to encourage wandering; there are no pushy sales pitches here, just a team of Specialists who are as comfortable talking about the latest processor speeds as they are recommending the best local surf spots.


What truly sets the Ala Moana location apart is its vibrant "Today at Apple" calendar, which turns the store into a daily classroom. On any given afternoon, you might see a group of "keiki" (kids) huddled around iPads learning to code, or a "Photo Tour" gathering near the entrance before heading out into the mall’s lush, tropical gardens to practice portrait mode. These free sessions make the store a living, breathing part of Honolulu’s creative culture, offering everyone from students to retirees a chance to master the tools they carry in their pockets every day.


Visiting Apple Ala Moana is a seamless part of a day out in the city. Because it’s situated in the heart of a premier shopping and dining destination, you can drop off your device at the Genius Bar for a quick repair, grab a world-class meal at the Makai Market food court, and return to find your tech as good as new. It’s a reliable, professional, and deeply welcoming anchor in the Pacific, proving that even the most advanced technology is at its best when it's backed by genuine human connection and a warm island smile.


The best way to buy the products you love.


Mac


iPhone


iPad


Apple Watch


AirPods


AirTag


Apple TV 4K


HomePod


Accessories


Apple Gift Card


How can we help you?


Need help finding what’s right for you? Connect with a Specialist online. Or in a one-on-one session at an Apple Store.


Shop online with a Specialist  Reserve an in-store shopping session 


From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered.


Get support Manage your reservations


Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.°


Request an in-person sign language interpreter


Apple Support


iPhone


Mac


iPad


Watch


AirPods


Music


TV

Please log in or register to leave a review.

Reviews about Apple Ala Moana

 5 
07.03.2026 11:36
Today I brought my mom into the Ala Moana Apple Store to upgrade her very outdated iPad Pro (3rd gen). She was more than ready for something new and shiny, and the experience exceeded our expectations.

Phyo Phyo was absolutely wonderful. She was friendly, patient, and genuinely warm—and this was close to closing time, which made her kindness and attentiveness even more impressive. She never rushed us and made us feel truly valued and appreciated. She walked us through the different iPad options, helped us understand the features, and secured a trade-in value for my mom’s old device.

We did run into a small hiccup during the trade-in process, but this is where the Apple team really shined. Phyo Phyo immediately pulled in additional support, including several technicians and Tyler, a senior manager. They worked together seamlessly, troubleshooting the issue efficiently and professionally until everything was resolved.

What really stood out was how often other staff members checked in on us as well—asking if we needed water, had questions, or needed anything at all. That level of attentiveness made the experience feel thoughtful and well-coordinated rather than transactional.

We left feeling taken care of, confident in the purchase, and genuinely impressed by the teamwork and customer service. I would absolutely recommend Phyo Phyo and Tyler if you’re visiting this location—and honestly, the entire staff deserves recognition. This is exactly how customer service should be done.

Highly recommend this Apple Store
 5 
07.03.2026 11:36
아이폰 12pro 쓰고 있는데
배터리가 너무 빨리 닳아서
일상생활이 너무 불편해서 방문했어요!

애플 스토어에 Mike가 도와주었는데
정말 친절하게 잘 응대해주어서 너무 행복했습니다!!
 5 
07.03.2026 11:36
I took my broken MacBook Air in for a repair. It took a total of 2 appointments, the first was a consultation and when my repair parts were ordered. The second was to drop off my Mac once the new parts arrived. Waiting for the parts to come in took around 4/5 days. The actual repair was done quicker than I was expecting as well, I dropped it off on a Tuesday evening and got it back on Sunday evening. All the techs were super friendly & fast. :) also, if anyone was wondering it cost $460 (I did not have apple care) for a completely new Mac book screen/lcd/eyebrow & complete replacement of the top half of my Mac. The repair was done in house by the apple techs. Everything looks great :)
 5 
07.03.2026 11:36
The workers here are always so kind. It’s pretty easy to get an appointment as long as it’s not around a major product drop. You can take classes, demo products, explore everything hands-on. Overall, really helpful team and a smooth experience every time!
 5 
05.01.2024 17:50
Qualified staff helped me solve a problem with my phone. They listened to me carefully and advised me the best option. Thanks to the Apple Store service
 4.0
05.01.2024 17:50
I love the ability to pay with the Apple Store app, grab and go!
 5 
17.10.2023 19:52
We needed to get a right earbud replacement. They had it. They were very friendly and we were in and out in a reasonable amount of time. Apple stuff is expensive, but at least we didn't have to buy a whole new set. We could replace the earbud we lost.
 5 
17.10.2023 19:51
Depending on the time you go it’s extremely packed due to ala Moana being almost in the heart of Hawaii. But great place to adventure and shop at your leisure
 3.0
17.10.2023 19:51
Bardzo rozczarowany obsługą Ris-a który niestety nie mógł zrobić mi wyjątku i umówić mnie na spotkanie z serwisem zegarka ultra który przestał się ładować , pracuje na statku i zaraz odpływam do Europy . To był mój ostatni produkt marki Apple
 5 
17.10.2023 19:51
הפלאפל הכי טעים בחולון ובמחיר שפוי.
חסרון יחיד הוא שמקבלים רק מזומן.
 5 
17.10.2023 19:49
Friendly service and agents there they really care to help you in any ways and don't want you to wait long not only that but they're local residence leaves here in Hawaii so please support local business buy Hawaii
 3.0
17.10.2023 19:49
Where is the negative stars review option?

I went in hoping to get my iPhone today due to complications with work (The app told me it was ready for pick up so I came out to get it). However, they plainly told me no, and that they could not help me because I already had an appointment for the following day and that I had no choice. Mind you the line for the "Appointments" was about 3 people... But no... I had to return the next day... Which I couldn't. I even walked around the mall for 2 hours and came back... The line was also not bad, about 4 people. Anyone that has used Apple in major cities know how bad it can get... You could be waiting behind 50-100 people for a new phone... 3-4 people is not bad AT ALL.

After this I went to the Royal Hawaiian Apple store (Which was way more packed and busier) and they said they would help me out with my situation, no issues.

So if you want some assistance, Apple Ala Moana probably not the best place to go. Maybe the employees were a bit lazy today, not sure... But even if they would have told me no assistance, only pick up, I would have been just fine, but no... Nothing at all, come back tomorrow (Which I had told them I was not able to).

Oh well. Just wanted to let everyone know, if you wanted to get "assistance", you won't get it here. Go to Royal Hawaiian, they got some wholesome people out here.
 3.0
17.10.2023 19:49
My iMac took forever to turn on everytime and died a little over a year into very light use. Initially, Apple refused to acknowledge that their product had such low quality, but it turned out to be the smart board failure after their inspection. I had to pay hundreds to have it fixed. I've been using PCs from various brands for years and have never encountered this type of problem. Shame on Apple!


 

Recently added businesses
News Cafe

Miami, 800 Ocean Dr, Miami Beach, FL 33139

786-6446061

Clevelander Kitchen & Bar

Miami, 1020 Ocean Dr #1, Miami Beach, FL 33139

305-5324006

Lummus Park

Miami, 1130 Ocean Dr, Miami Beach, FL 33139

The Colony Hotel

Miami, 736 Ocean Dr, Miami Beach, FL 33139

305-6730088