PetSmart Honolulu Iwilei Hi

(808) 664-4281
Honolulu, 500 N Nimitz Hwy HONOLULU, HI 96817

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We love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.


Not bad if you live by the area and need any pet supplies. The employees are nice and helpful. Only downside,there is a lot of homeless in the area. I mean a whole community of them. So be careful at night.

Iwilei Store. Staff was very helpful over phone. Item was still available when I arrived about 4 hours later. Lots of homeless people in da area but, they have not bothered me when I was there. I try to go in afternoon, b4 it gets dark.

Teneshia, the trainer at Petsmart, is amazing! She helped my puppy, Chance, so much. We were able to learn many skills, and I was able to build a better bond with my puppy. There is much to learn through the program about how to properly train your dog and how to care for them. I highly recommend going through the training program.

Wide variety of products. Usually only one cashier working so the wait to check out is always long.

Exemplary service, attention & care given by Kimberly in grooming our pets. Kudos to the personne

Love pet smart. However, there are so many homeless people at this location that I would rather just order online than visit this location.

The betta cups were filthy and there were 2 DEAD ones rotting in their cup. I purchased one of the livelier ones just to save him from dying in a disgusting smelly goo. It's a shame what those poor fish go through.

PetSmart, Inc. is the largest specialty pet retailer of services and solutions for the lifetime needs of pets. At PetSmart, we believe pets make us better people. That’s why we create more moments for people to be inspired by pets. This mission impacts everything we do for our customers, the way we support our associates, and how we give back to our communities. We employ approximately 53,000 associates, operate approximately 1,404 pet stores in the United States, Canada and Puerto Rico and approximately 202 in-store PetSmart® PetsHotel® dog and cat boarding facilities. 

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Reviews about PetSmart Honolulu Iwilei Hi

05.11.2023 15:24
Great! Everyone was super nice and friendly.

Little concerned with all the homeless taking up the sidewalk that surrounds the parking lot
05.11.2023 15:24
Nice selection of pet supplies and store is well kept for the most part
It's just the homeless outside by the parking lot makes it kind of difficult to park safely
05.11.2023 15:24
Some confusion with getting a skinny pig, got to adopt her after all! great employees!
05.11.2023 15:23
Great if you need what they have in stock, but don't expect help with an online product or with wireless orders. The fella we talked to was curt h "we dont have anything to do with online - you have to call their customer service tomorrow." That was what he said, but what he communicated was more like, "yeah, good luck with THAT."
14.05.2023 12:18
Friendly, helpful associate's plus they have treats rewards program you can easily build up points


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