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Empire Nissan of Bay Ridge

4.0

347-3094016

New York City, 6501 5th Ave, Brooklyn, NY 11220

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Bay Ridge Nissan is a thriving dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout the tri-state!

The most interesting reviews

- It takes a lot of patience and kindness to deal with someone who is as indecisive as I am. However I was greeted kindly and wholeheartedly by Tommy. He answered all of my questions, showed me many different vehicles and we ended up walking out with a new vehicle. I had a tricky situation but Tommy and his team helped me each step of the way and I am very satisfied with my purchase and the service I received. Thank you Tommy and the entire team at Empire Nissan of Bay Ridge!

- What a worse experience to get a truck. I'm asking for refund that I gave to them. They only give me excuses. come on guys I need my money.

- This place is the absolute best. The service was amazing. Lei is the man. Very helpful and doesn't force and nag u to buy a car. He just asks what you're looking for and leads you in the right direction. No matter how many questions you have they are there to help. If you want a relaxed, enjoyable car buying experience this place is the way to go.

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Reviews about Empire Nissan of Bay Ridge

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23.12.2023 20:50

Thank you to Rossette for helping me choose a car that fits my needs. I had an amazing experience.

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23.12.2023 20:49

Ali is my guy. He handles all my maintenance/repair needs. He is the best as well as the team of the mechanics at Empire Nissan. Big thank you.

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23.12.2023 20:48

Purchasing my new car was a smooth experience, all thanks to Rossette! I appreciate her help.

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23.12.2023 20:48

Got my 2nd oil service change and it went very well. I was welcomed right away and proceeded to speak to Jack who was my service advisor. Jack got me in and out in no time. Overall it went very well

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3.0

25.10.2023 13:28

Absolutely terrible in the Service department. The sales staff is your best friend when you want to buy a car, but the service department treats you like a nobody once you’re a customer. Have to call multiple times to chase people down as no one believes in returning calls. If you want a Nissan I’d suggest going to another dealership.

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4.0

25.10.2023 13:27

Hello again I have to correct myself about empire Nissan service writers are very helpful they do call me and they're very much honest My bad experience is I hate waiting so long to get my car but any event they still working on it to be honest I still like the empire Nissan

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4.0

25.10.2023 13:27

Sheyenne, DJ & Reggie took good care of me the whole time ! Thank you again Sheyenne for selling me a car & making sure I loved everything about it! I appreciate you guys

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3.0

25.10.2023 13:26

You couldn’t pay me to do business here. DAVID RIVERA is very unprofessional. when I wouldn’t do business with him, he called local dealers and told them not to do business with me. Nasty business!

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3.0

25.10.2023 13:26

Over the weekend me and my partner went to buy a car, we wanted to return his current lease and possibly get into another vehicle. We started conversations with David Rivera who seemingly wanted to help. We ended up leaving not liking the offers presented, no big deal. We ended up at another dealership (not a Nissan) to which we were told that David personally told this dealership not to do business with us. [You may ask, well how would one dealership be in talks with another, ans: we were discussing the equity in his current vehicle, as value towards a new one]. They also told us it was racial and also told us exactly what was said which was very unkind, some very choice words and very unprofessional to say the least!

It is so disheartening to have heard this and have that experience, I would imagine, David, an immigrant (or his family) from Puerto Rico as he told us, would understand more than most about being a minority. Nonetheless and most importantly, this was very unprofessional and bad nasty business! I would never recommend anyone to this dealership much less to work with David Rivera.

Wished I could give less than 1 star! SMH

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25.10.2023 13:25

We got our second car from Nissan. Sasha was great! His team helped us to achieve what we set out to do for our growing family. We love our Rouge! It's a great car upgrade from the Rouge Sport and we are incredibly thankful. We drove off the lot with our registration, insurance and with all wishes. What more can you ask for?

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25.10.2023 13:25

I was visiting and decided to check out there inventory. After my interaction I felt as if I lived here. They treated me like a local and took really good care of me send answered all my questions. Thank you guys! I highly recommend.

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25.10.2023 13:25

Great service, nice deductible. Many cars to choose from and they always have the best prices.

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25.10.2023 13:24

Terrance was very helpful through my whole car process. Check him out