Apple Upper East Side

I'd give two and a half stars. When I made an appointment, they told me they didn't have anyone on staff who could fix my computer. This location just isn't very good. I've been to much better ones.

Devontee did an amazing job putting on my screen protector. I saw techniques I didn’t even know existed!

Abbiamo aspettato più di 15 minuti per essere serviti.nessuno dei ragazzi ci ha degnato di uno sguardo.moltisi imboccavano al piano interrato. Non ricordo che Apple abbia suggerito un servizio del genere

Excellent service! Clean and cool during a summer daytime visit.

I took my sons tablets to repair in this Apple Store and they did a great job. The workers were very professional and I was happy. I recommend this store to everyone. The process was quick and easy. You do have to give you name, they will send you a text message telling you that it is your turn and they will take care of you. Five stars for this Apple Store.

I would like to Thank the manager Pico, and two staff, Andrew and Yuri for helping me with my phone. This was the best experience I’ve had visiting an Apple Store. I’ve never had a problem at anyone of the stores that are visited, but I can’t say I had to awesome visit prior to yesterday. Overall the staff is professional knowledgeable approachable And understanding. They try to do the best to take care of you, and they definitely exceeded with me. They deserve recognition for the hard work that they do and I truly appreciate their dedication and willingness to help.

Cuando llegue me dijeron que tenía 20 minutos de espera y ya llevo 45. Tienen a los que venimos a comprar el celular e irnos en la misma lista que la gente que viene y hace que los vendedores le hagan em transfer. O sea, algo q debería tardarme 5 minutos (pedir el celular y pagarlo) me está llevando mas de 45 porque esta muy mal organizado

Great product sessions environment vs other Apple stores.

Went about a week ago because my laptop was working. The two people who helped me at the genius bar were so kind and helpful. I ended needing a new laptop. Folks on the first floor were just as helpful. All around amazing service!

I bought the new Apple Watch series 9 from here and they accidentally charged me twice for the same, came back here to resolve the issue and they were really helpful and made it a top priority to get my issue fixed and also gave me several options as to how I want the money back

We went to exchange our computer and Karen (she said that was her name) around 10:10 in the morning, she served us very poorly and constantly rushed us to finish quickly, hardly giving us time to think. The store is wonderful, but this person was very rude.