Budget Car Rental IAH Houston Rental Car Center

 4.2
281-449-0145
Houston, 17330 Palmetto Pines, Houston, TX 77032

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Some interesting reviews


Houston Airport Budget staff are very efficient and friendly, it was less time consuming process and both oick- up and return experience were very pleasant and satisfying. The weekly rent rates were amazingly low, however as I extended my car for one more day


BUSGET charged me 1/3rd of the total cost I paid for one week. That the only downside of my entire experience with Budget car rental. Car was wonderful and almost new.


Recently completed my one way rental with an after hours return at IAH.I was pleasantly surprised to find a lot attendant on site at 4:30am on the morning of 09/20 (apologies I neglected to ask his name) who went above and beyond. Having inquired about some remarks on file regarding my specific rental re: pricing and mileage) prior to exiting for the shuttle back to the terminal the lot attendant ensured the rental contract was properly closed and provided me with the receipt as requested. The attention to detail at such an early hour was certainly appreciated. Thank you.


Budget wants to get you on your way fast with the right rental car or SUV. Just sign up for Budget Fastbreak and you can skip the rental counter car line and be on the road in minutes. Budget rental counter is conveniently located in Houston airport's special Consolidated Rental Car Facility.

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Reviews about Budget Car Rental IAH Houston Rental Car Center

 4.5
08.01.2024 17:37
There was an insurance issue when I picked up a car. For a foreigner like me, it was challenging to complain and get an answer, but the people were kind and professional in addressing my request. It took some time to get the SLI refunded, but the Budget made it happen so I appreciate that. Except for this small issue, it was very easy to pick up and drop off the car.
 5 
08.01.2024 17:37
Excellent experience. Fast service well equipped with vehicles that are worthy of renting. Clean, smells new, gas full and easygoing throughout the entire rental process. No delays and easy to return.
 5 
08.01.2024 17:37
Budget has an excellent frequent renter program which never makes me wait for my car. It always waiting for me! Excellent staff and very efficient process. Thank goodness for Fast Break.
 3.0
08.01.2024 17:36
I've rented from Budget before but this has to be the worst customer service I've received. Rather, lack thereof. I reserved a standard sized car and was given a Chevy Malibu. The car was very dirty on the outside. Our clothes got dirty when we accidentally leaned on it. The windshield was hard to see out of at night. Whatever they used to clean it made it worse. There were no attendants present at the lot for us to address our concerns with. The Budget booth by the garage had the lights turned off and no one around to help us. When we got to the gate, we again told the attendant. All he could say was go to the booth. We told him there was no one at the booth. He just shrugged his shoulders and said "sorry". We again told an attendant when we returned the car but he was of no help nor did he look like he even wanted to help at all.
 3.0
08.01.2024 17:36
What a miserable experience. I reserved a large vehicle months in advance since I had 4 adults and 2 infants in car seats and a lot of luggage. When I arrived at the counter late at night after a 5-hour flight, I was told by the manager that the class of vehicle that I reserved was not available, and I could either accept a smaller vehicle or "wait until one comes in". The minivan I was forced to accept was way too small for us and our luggage. To make it worse, we passed several of the type of vehicles that I had reserved on the way through the lot to pick up the minivan. Avis used to be the best rental company and I used to have premium status with them. Now, I will never use them or any company that they buy.
 5 
08.01.2024 17:36
Great deals on their rentals. Very good service.


 

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