Hospitals Clinics, medical centers


Sidney & Lois Eskenazi Hospital

 3.9
317-8800000
Indianapolis, 720 Eskenazi Ave, Indianapolis, IN 46202
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For over 160 years, Eskenazi Health has offered high-quality, cost-effective and patient-focused health care to the residents of Marion County and Central Indiana. As one of America’s largest essential health care systems, Eskenazi Health provides treatment and services through more than 1 million outpatient visits each year.


Partnering with the Indiana University School of Medicine, Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.


Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review, Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and the first community mental health center in Indiana, just to name a few.


DOCTORS   LOCATIONS   HEALTH SERVICES   PROGRAMS Burn Prevention Program   DAISY Award   EMBRACE   Financial Counseling Food as Medicine   Haven of Hope   Healthy Me   Music Program No One Dies Alone   Nutrition Education   Public Art Collection VIEW ALL PROGRAMS    ABOUT


TOP important and interesting reviews from patients


- If you’re dying, in desperate need, got an emergency, or got anything serious going on or probably in danger this hospital emergency room is NOT the place to go. I’ve been sitting here for 3 hours waiting for a doctor while the nurses & staff just keep walking up & down the halls, sitting down laughing, eating, etc . Waste it time for real


**Update : Ok the wait was pretty long but I’m updating my one star to 5 stars. The doctor, nurse & other techs assigned to me was very helpful & helped me with what exactly I came in for. TMI I had a lil grown people accident with my partner this morning & the protection got stuck if you know what I mean. They took urine sample, did blood work to test for infectious diseases, they also sent me home with an FREE at home test & gave me some meds for my protection & also gonna follow up with me in 90 days wow lol I jumped the gun with them on my first review , I’m VERY GRATEFUL TO THE STAFF HERE , THANK YOU !!!


- I went here for an extremely heart breaking cause. The nurse that helped me that day I will never forget. Her name was Katie & Angie Martin. They both have the biggest hearts and besides the horrible circumstances as to why I was there, they made it 10X easier. I’ll never forget you both for the job you do. You’re amazing people, and you definitely made an impact on my life


- I have been going to this hospital since Jan for ER visits and ongoing cancer care and I have had nothing but good experiences with the hard-working doctors, nurses, and staff here. It is professional, clean, and overall a great place to receive care.

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Reviews about Sidney & Lois Eskenazi Hospital

Review Checked
 5 
12.11.2023 19:05
I went here for an extremely heart breaking cause. The nurse that helped me that day I will never forget. Her name was Katie & Angie Martin. They both have the biggest hearts and besides the horrible circumstances as to why I was there, they made it 10X easier. I’ll never forget you both for the job you do. You’re amazing people, and you definitely made an impact on my life ❤️
Review Checked
 2.0
12.11.2023 19:05
Surgeon was great, nurses have failed to be aware of anything going on around them and extended my stay a great deal of time due to their lack of ability.
Review Checked
 2.0
12.11.2023 19:05
if I could give minus five stars I would, I had to put one star, in order to write a review. In October 2022, they killed a friend, a human being. Poor guy was a truck driver, esential worker, was contaminated with covid-19 somewhere along his journey of work. Arrived to Indianapolis with his truck with a load, unloaded and went to Flying J truck stop, felt very bad, called the ambulance, and had a very bad luck, to take him to Eskenazi hospital. They kept him for 4 days on coughing syrup and Tylenol, while the virus was destroying his lungs, he couldn't breathe, his situation was getting worse and worse. They put him on ventilation on induced coma, coma where he died, never came out of it, his kidney gave up, and his heart after that. What a bunch of killers, how much suffering and pain they brought up on people, that's unacceptable, it was like exterminate. The state promulgated a exclusion law, you can't sue a hospital, for people who died from covid-19. Rest in peace my friend, at least you left a very cruel world, a world where your life wasn't worthy to be lived, accordingly to them. You were only 45 years old, hopefully they will be rewarded accordingly by Almighty God!!
Review Checked
 5 
12.11.2023 19:05
Eric that is a night nurse on the 8th Floor is absolutely amazing. My husband HATES HATES HATES hospitals. Can never get him to go. But Eric has made him feel less anxious & more comfortable about having to be here. He took really great care of him after his motorcycle accident. He always made sure he was taken care of & comfortable. Actually had knowledge & helpful information for us. He went above & beyond his normal duties. He treats you like a friend more than a patient. He even got me drinks & food in the middle of the night. I'm very grateful for him & so thankful he is our nurse.

He DEFINITELY deserves & needs a raise.

THANK YOU ERIC
Review Checked
 3.0
12.11.2023 19:04
I honestly wish I would have checked the reviews before going here. It all started in the ambulance my person that did my IV broke the needle in me. So after how many hours I was there they told me we will get another Iv started so they can put meds in me … never did. I was discharged worse than what I came in. I have medical experience so it’s not my first rodeo. Now I can’t even bend my arm.
Review Checked
 3.0
12.11.2023 19:04
I will like to say this … a friend of mine who moved here with his kid few weeks ago was at the emergency with his son .. his son was coughing terribly and he needed a blanket while waiting to be attended to … the nurse he asked refused to give him one cos she said it was going to be a violation..:I’m really surprised and I don’t know where to put my confusion that’s why I came to the reviews… I don’t want to believe there is a law that states a blanket can’t be given to a sick kid at a hospital … it’s a very strange law as I believe an hospital is supposed to be a healing place .
Review Checked
 3.0
12.11.2023 19:04
This place is pathetic; rude employees And you need to get a new receptionist. My son was in a wreck and had to have surgery here. You are better off going to Methodist Hospital. I called my daughter-in-law to check on him. She didn't answer, so I called the hospital. The receptionist replied, and I provided her with why I was calling to check on him and asked if I could please speak to a nurse on the 3rd floor. And this receptionist dared to say(Do you want me to have them stop surgery to talk to you) I explained to her look, this is the first time we have ever been here. And it will be our last.
Review Checked
 4.0
12.11.2023 19:04
I just wanna shout out the amazing ekg tech Megan she the BOMB SHE really deserves a reward for her amazing attitude THANKX MEGAN(idk if this her normal shift but she most def did her thang )
Review Checked
 3.0
12.11.2023 19:03
Went to have a putuatary removal ESKENAZI hospital staff and 2 IU DRS ABOUT KILLED ME THEY SHOULD BE IN SAN QUINTON IN CALIFORNIA because of the poor care and not listening to my crys all they did was feed me FENTANYL because of the pain listed I was there 7 days crying went home and 17 days later I had to have a second emergency SURGERY because of the overage of FATPACKING I knew something was wrong I was in the hospital 5 more days and given more FENTANYL to cover up the pain I tried to SUE but no Indiana medical MALPRACTICE Attorney would take my case well my new NEOUROSURGN said I had sub standard of care PLEASE RUN RUN RUN FROM ESKENAZI HOSPITAL THEY WILL HARM YOU AND THEN COVER IT UP
Review Checked
 3.0
12.11.2023 19:03
I'm still sick I've been almost 3 times with the same issues. However they do nothing unless it's more of a vital or orthopedic issue. Everytime I've gone they only gave me IV hydration which helps but doesn't fix the issue and theyre too quick to give heavy pain medications (which concerns me seeing the uprising pain pill/medication abuse in indianapolis) . I understand the short staffing but I've been sick and without insurance and this hospital has not eased my suffering even when I had health insurance.
Review Checked
 3.0
12.11.2023 19:03
Between this hospital and Community East; they are the worst in patient services. I’m homeless so I understand why weapons cannot be brought into the building. However, I’ve been in eskenazi twice within a week, with 2 pocket knives and a corkscrew. That doesn’t exactly prevent patients from using ANY weapon. I’m sure you can end someone’s life with a chair. It be nice if security would at least hold onto them. So, since I can’t bring them in, I stuck them IN a tree. And I walked 7.9 (after midnight) miles because I couldn’t re-enter with said weapons and call for a insurance cab
Review Checked
 3.0
12.11.2023 19:03
There is no way I could explain the POOR level of care by brother received from this hospital. I have so many words that to summarize it in to just a short paragraph would be impossible. And to be clear this is on his level of care, not the surgeries he received, I am not qualified to say it was good or bad, but from what I can surmise is it was "good" and the nursing staff was very good to him. But the Residents, my gosh, have to be the worse of the worse. I know they are "TRAINING" doctors but you would think there would be some kind of training on how to deal with patience after the procedures done. But NO or they did not pay attending in that class. They are condescending, short, argent, and some times flat out rude, but that is only when they are their, and good luck finding one of them for more then 30 seconds to talk to you! They treated him poorly when he was in pain and I can only guess they have a deal with Tylenol because after surgery that is there go to choice of pain meds. I've complained to the patient experience office more than once in regards to the matter, but as I was told "We can only suggest, because they are the doctors". Any ways my suggestion is to never find yourself in need of this hospital if you can. I know that I will get a auto generated email saying something to the fact that "We are sorry you have had such a bad experience with us, please contact us so we can discuss it further" But sadly my guess is that is where it will end. Real change comes from someone wanting to change and it did not seem like that was in the works to me

Update: Got the automated response on queue!
Review Checked
 3.0
12.11.2023 19:02
Been sitting for almost 3 hours. My son is sick fever sore throat and a headache. My second visit came earlier it was packed. Thought it would be better late . But was definitely wrong. I just don't understand why it's just so long to get seen or helped.
Review Checked
 5 
12.11.2023 19:02
I came for the first time and when I got there I cold-shouldered the security guard real easily. I had a lighter with me which he said was okay to bring. Then the second time coming and arriving, a different security guard said it’s not allowed, and I was open carrying because in my head I said if they allow lighters surely they don’t mind firearms, but they didn’t think it was cool. So I have to leave my hunting rifle outside. Thankfully no one stole it. 5 out of 5.
Review Checked
 3.0
12.11.2023 19:02
My husband is in the military and went there for a muscle he sprained in the back, he’s on workman’s comp.. he can’t go back to work til this doctor signs the paperwork, last name Stepsis is the doctor and I personally think he shouldn’t be a doctor or he should loose his license for not signing the paperwork when it states he himself has to sign it and he keeps refusing. Screw this hospital and screw that doctor, yall ain’t getting paid then if y’all ain’t gonna sign this paper
Review Checked
 4.5
12.11.2023 19:02
Just had inpatient surgery here. It had been nearly 10 years since I visited this hospital as I had previously lost my trust in the ER department when they missed a diagnosis. Anyways, the ER still isn't great which is why I took away a star, but my inpatient experience was really good. My room on the 8th floor was nice, the food was good, and my nurses all of whom were male were awesome! The surgical team had great bedside manner and helped keep me calm for my first surgery ever. They do tons of surgeries so they know their stuff. The surgical tech used some pretty good distraction techniques so I wouldn't even realize they were knocking me out as I was TERRIFIED of that part. They prescribed adequate pain medication, in fact a little too good as I don't like meds that make me dopey but I mean I did just have surgery lol. My dad left his wallet in the room and the housekeeper turned it in the nurse brought it down to us in the pharmacy so we didn't have to go all the way back up and yes they have a pharmacy too so you can get your meds on your way out! Overall would definitely get a surgery here again, just would avoid the silly eR dept who took 3 hours to even give an ekg to someone complaining on chest pain, good thing it was gull bladder and not heart attack.
Review Checked
 3.0
12.11.2023 19:02
The woman that answered the phone at 2:05 on 10/31 was horribly rude, kept interrupting me while I was trying to speak and getting irritated that I didn’t immediately know exactly where she should transfer my call to. We were on the phone for less than 1 minute together and it was the most irritating minute of my life.
Review Checked
 5 
12.11.2023 19:01
* Pros: I tend to use this as my "go to" hospital; I think I've been treated extremely well by the various branches and services of this hospital.
* Cons: It's extremely possible that I don't know what I'm talking about, with my healthcare or my life.
Review Checked
 4.0
12.11.2023 19:01
This is coming late thou. l had Pericardiocentesis procedure around November last year, l have to say a big thanks to all medical personnels that attended to me, from the admission room, procedure room and to the ICU where l was moved to.
Thanks you such much for the care, love and the treatment. I appreciate it.


 

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