Children's hospital Clinics, medical centers

Riley Hospital for Children

3.9

317-9445000

Indianapolis, 705 Riley Hospital Dr, Indianapolis, IN 46202

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We strive to provide a family-friendly environment where world-class healthcare for children is matched by genuine hospitality and helpfulness. Here, you will find most of the resources you need to get around Riley Hospital for Children at IU Health in Indianapolis.

Visitor Information

For the healing, comfort and safety of all patients, visiting hours are in place daily from 8 am to 9 pm.

Family/visitor presence during regular visiting hours is limited to two people per patient for non-immediate family members Visitation in critical care spaces may look different Overhead announcements will be made as visiting hours come to an end at 9pm each day. Visitors will be asked to leave until visiting hours resume the next day. You may request after-hours visitation with approval from the nursing team. Identification stickers are required to remain in the hospital after hours. NICU Visitor Guidelines

For the safety of our patients, visitor guidelines are in place for the Neonatal Intensive Care Units (NICUs) at Riley Hospital for Children. Please review the guidelines below or speak with a member of your child’s care team to help answer any questions.

Patients may have two parents/guardians and up to four designated visitors. Visitors must be 18 years or older. Designated visitors may not be changed throughout the inpatient hospital stay, however those designated visitors can switch out as frequently as they wish outside the unit. Only two parents/guardians can stay overnight. Can children visit?

Children younger than 18 are welcome during regular visiting hours, but they must be accompanied by an adult who is not a patient; seasonal restrictions may apply for patient safety.

Children under the age of 18 are not permitted to stay at the bedside overnight.

Any child exposed to chickenpox, pertussis, mumps, or measles in the last 21 days should not visit. They also must not have diarrhea, cough, fever, sore throat, rash, runny nose, vomiting or other signs of illness.

Know Before You Go Q:

If I am sick, may I still visit a patient at Riley at IU Health?

You should not visit a patient if you are sick, especially if you have a sore throat, cold or fever. Please practice respiratory etiquette and consider visiting at another time if you are feeling ill.

What is the current mask policy?

Masks are not required but will be available to those that choose to wear them.

Is smoking allowed at Riley at IU Health?

Riley at IU Health is a smoke-free campus. Smoking is not permitted anywhere on the grounds of Riley Hospital for Children or Indiana University Health.

What is the alcohol and drug policy?

Alcohol and drugs are not permitted in our facilities.

What is the firearm policy at Riley at IU Health?

Other than Indiana University Health security officers and on-duty law enforcement officers, no one may carry or have in their possession a weapon or firearm at any of our grounds or facilities. Law enforcement officers should check with IU Health security if they plan to carry a weapon while on our premises.

Ancillary Services Pharmacy

The Riley at IU Health Retail Pharmacy provides prescription medications to patients after they are discharged from the hospital.

Riley at IU Health Retail Pharmacy
Riley Outpatient Center
Room 1201
705 Riley Hospital Drive
Indianapolis, IN 46202

We have several additional locations throughout the state.

Hours: Monday – Friday 7 am – 5 pm Phone: 888.477.0010 Radiology

The pediatric radiology team helps diagnose conditions and injuries in infants, children and adolescents. To schedule an appointment, please call 317.962.3580. Call center hours are 7 am to 4:45 pm. General x-rays do not require an appointment and are available on a walk-in basis.

Radiology Department
Riley Outpatient Center
First Floor
705 Riley Hospital Drive
Indianapolis, IN 46202

Outpatient MRI (Magnetic Resonance Imaging)
Riley Hospital for Children Simon Family Tower
705 Riley Hospital Drive
Indianapolis, IN 46202

Hours: Radiology Department: Monday – Friday 7:30 am – 5 pm Outpatient MRI: Monday – Friday 6:30 am – 7 pm Radiology Department: 317.948.9729 Outpatient MRI: 317.944.2566 Labs

Laboratory testing and pathology services help physicians complete your child’s diagnosis and treatment as quickly as possible.

Outpatient Blood Draw
Riley Hospital for Children Simon Family Tower
Room 1671
705 Riley Hospital Drive
Indianapolis, IN 46202

Hours: Monday – Friday 7 am – 5:30 pm Phone: 317.944.8826

Amenities Dining

Riley Hospital for Children at Indiana University Health offers a variety of nutritious meal options to patients and guests at several locations on or near our campus.

Café 1924

Café 1924, located down the hall from the Maternity Tower Atrium, is the main cafeteria at Riley at IU Health and offers a full selection of meals, including breakfast, lunch, dinner or a late-night meal.

View the Café 1924 menu.

Hours: Full-Service Café 6:30 am - 2:30 pm Full Service Deli, Soups, Pizza and Hot Entrees 2:30 pm - 2:30 am Red Wagon Café

A full service grab-and-go café, the Red Wagon Café offers hot entrees, specialty sandwiches, made-to-order salads and gourmet soups. The café also features a convenience store where you can find bags of fruits and veggies, milk, eggs and other food and beverages.

The Red Wagon Café is located in the main lobby of the Simon Family Tower.

View the Red Wagon Café menu.

Hours: Monday - Friday 6:30 am – 2:30 pm Coffee Zon

Coffee Zon Coffee features a rotating menu of cold and hot beverage and food items, including specialty coffees and blended drinks, pastries, salads, fresh fruits and healthy snacks.

Due to construction, Copper Moon is located on the first floor next Riley Outpatient Center until June 2020.

Hours: Monday – Friday 6 am – 3 pm Nature's Table

Nature’s Table offers a wide variety of healthy food choices, including wraps, salads, protein bowls, a full breakfast menu and items to please children.

Hours: Monday – Friday 6 am – 5 pm Vending Machines

Vending machines, including Farmer's Fridge, are located throughout the hospital.

Patient Meals

Your child’s meals are available through room service. We offer many options to meet each patient’s dietary requirements, which are set by a physician. To place an order, dial 49575 from your child’s hospital room or call 317.944.9575. You can place an order seven days a week, 6:30 am – 7:30 pm. Breakfast is served all day. Lunch and dinner items are served 11 am – 7:30 pm. Allow 45 minutes from the time you place an order for your child’s tray to arrive. If you have questions about meals, or you want to order ahead or place an order for more than one meal at a time, contact us at 317.944.9575.

Invite a visitor or family member to eat with you

Guests are welcome to dine with patients and may order guest trays at an additional charge. Guest trays may be ordered at the same time as patient trays or anytime during operating hours. Credit/debit payment can be taken at the bedside at the time of tray delivery. This option allows for parents and family members to remain at the patient’s bedside throughout the hospital stay.

IUPUI Campus Food Services

There is a food court at the IUPUI Campus Center with several quick service restaurants. Ask for a list of these restaurants and their hours at the Information Desk.

Internet Service

We offer free, wireless Internet access throughout the hospital. To access the network, select the "IUH Public" option on your device and accept the terms of use.

Retail

Retail and banking options are available nearby for your convenience.

Raggedy Man's Gift Shop

Riley Hospital for Children at IU Health
Room 1955
705 Riley Hospital Drive
Indianapolis, IN 46202

The gift shop is located within Riley Hospital for Children at IU Health outside the main atrium. To order or send a gift, call 317.944.8713. The gift shop offers free delivery anywhere on the campus of Riley Hospital for Children at IU Health. MasterCard, Visa and Discover are accepted.

Hours: Monday – Friday 9 am – 8 pm Saturday & Sunday 12 – 5 pm Cheerful Sunrise Gift Shop

The gift shop is located on the first floor of the Simon Family Tower, near the information desk. The gift shop offers free delivery anywhere on the campus of Riley Hospital for Children at IU Health. MasterCard, Visa and Discover are accepted.

Hours: Monday - Friday 9 am - 8 pm Saturday & Sunday 12 - 5 pm Over the Rainbow Gift Shop

The gift shop is located on the first floor of the Riley Outpatient Center, just past the Purple Elevators and the Safety Store. The gift shop offers free delivery anywhere on the campus of Riley Hospital for Children at IU Health. MasterCard, Visa and Discover are accepted.

Hours: Monday - Thursday 9 am - 5 pm Friday 9 am - 4:30 pm ATMs

ATMs are located in the Simon Family Tower lobby near the vending area, in the Simon Family Tower across from the red elevators and in the Riley Outpatient Center near the gift shop. View the hospital map to locate the nearest ATM.

Check Cashing

While your child is an inpatient, you can cash one check per day in the Admitting Office at Riley Hospital for Children at IU Health, Monday – Friday, 8 am – 4:30 pm. There is a $25 personal/travelers check limit. When the Admitting Office is closed, the Emergency Admitting Office at Riley Hospital for Children at IU Health will cash your checks. Ask our Information Desk staff for information about area banks.

Safety Store

Our safety store sells a wide variety of products designed to protect children and promote safety. Stop by our store or visit us online for more information.

Riley Outpatient Center
705 Riley Hospital Drive
Indianapolis, IN 46202

Phone (Primary): 317.944.6565

Phone (Secondary): 888.365.2022

Hours: Monday – Friday 9 am – 4 pm

GET INFORMED About Riley Children's Health Research & Innovation Health Professionals Medical Education Newsroom Riley Connections Blog Legal Notices I WANT TO… Schedule an Appointment Refer a Patient Plan My Visit Pay a Bill Make a Donation Volunteer Find a Career General Information 317.944.5000 Connect with Riley at IU Health Facebook Twitter YouTube LinkedIn Instagram RSS

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Reviews about Riley Hospital for Children

Review Checked

12.11.2023 19:35

Gracias a todas la enfermeras que atendieron a mi hija,muy educadas todas com mucho profesionalismo,mil gracias.Buen hospital dios los bendiga a todos.

Review Checked

12.11.2023 19:35

Riley has taken great care of my son! The entire staff has been wonderful to all of our family. Excellent communication, quick to respond, and truly care about their patients as well as their families.

Review Checked

12.11.2023 19:35

Riley Hospital was and has been a blessing to my family, I thank God for the care that they showed us. From the volunteers to the Neurologist, nurses and Doctors to students all were caring very polite and informative. Everyone treated us with the upmost respect and my sons care team put us first. We were on 8 east and was well taken care of. Thank you Riley for all that you do and may God give you wisdom and continue to bless this hospital in Jesus name

Review Checked

12.11.2023 19:34

I got an eye surgery there and it was amazing they let me bring my stuffed dinosaur and it was amazing. The nurses were very comforting to me. I liked my experience very much. I remember asking for mashed potato for my anestehtic smell but they laughed and said they did not have it. So I got birthday cake instead. After my surgery I ended up getting mashed potatoes. I love this place very much it is an amazing place and I love it so much.

Review Checked

3.0

12.11.2023 19:34

I really though this place was a good place to bring kids but obviously NOT I was patient with the nurses and doctors but I’m fed up!! My son had surgery and the next day he was discharged they didn’t asked us IF we needed more time !!!!and of top of that I left my charger to my phone there and I needed it and the lady over the phone was rude I told her I really need my charger and they started asking me stupid questions like”are you accusing of someone stealing it?” NO BUT I KNOW I LEFT IT IN THE ROOM 9215 9th floor east I was on the phone with the lady and she was rude and that pissed me off!!!! CAUSE YOU GUYS WANT TO DISCHARGE ME SO BAD KNOWING MY SON JUST HAD SURGERY YESTERDAY IM REALLY ANGRY I FED UP!!!!

Review Checked

3.0

12.11.2023 19:34

Every day brings new excitement and more healthIDONTCARE. After coming in for a relatively minor issue, the patient was on a regular floor where his condition deteriorated so badly he had to be transferred to the ICU. While on the regular floor, doctors had no ideas nor a plan for care other than to give drugs and wait and see.

We were hopeful the experience would be better in the ICU. It was not; many promises were made with no follow up. We've spoken to risk management who assured us there would be action and there is no follow up. Doctors perform procedures and ignore the restrictions placed on the procedure, which were normal and easily done and no body came to explain why. Questions are looked down upon, many times ignored.

It seems Riley is just an IU Health facility, with only one connection to the Riley of the past and that's the name. I'm pretty sure I wouldn't bother going there with a skin rash, let alone something complex.

I do believe the doctors might not be as bad as they appear; I know many systems are placing restrictions on their providers making care impossible. IU Health isn't unique in this regard but do happen to be awful at Riley.

Review Checked

3.0

12.11.2023 19:33

Honestly I’d give half a star if I could, my child was there for 90 days after his accident 5 days in his doctor at the time wanted to give him an answer by a certain day to give him our choice wasn’t happening though not only that but some of the staff were not the greatest causing his mother to be removed for 24 hours for thee most ridiculous thing I’ve ever heard in my life wasn’t till after we had been moved things were getting a little better but still nothing to brag about but like everywhere you go you have your good and bad employees.

Review Checked

3.0

12.11.2023 19:33

I reached out to them after being referred regarding my son who has a skeletal dysplasia. We live in KY & no doctors are willing to touch him. My son is 3 & is in a wheelchair because no doctors here are willing to preform the surgeries needed in order for him to walk because they’re not familiar with his syndrome, femoral facial syndrome. The woman that is responsible for scheduling over the pediatric orthopedic department needs to be fired or be re-trained on how to speak to people. ROXY IS THE RUDEST WOMAN I HAVE EVER ENCOUNTERED. Absolutely disgusting. My sons doctor sent over 2 referrals and this woman got so nasty with me saying they were never sent. I understand things get lost when being faxed - but the nasty attitude & nasty dialog is absolutely uncalled for. Because our insurance is in KY & not in Indiana, Roxy refused to see us. Stating we would have to pay a ridiculous out of pocket fee when she “doesn’t even know if they treat that syndrome” I was under the impression Riley children’s treats children who are disabled/sick without worrying about a bill??? That’s what the commercials on tv say right??? This woman said “well then you need to go to a local hospital” which shows she pays absolutely NO attention to the things people are saying to her. I work in healthcare myself and this woman needs to be fired.

Review Checked

3.0

12.11.2023 19:33

I watched an interview of how this hospital allowed a sex change and it went terribly wrong. It was all experimental. Please be careful. They are completely ignoring the patient and trying to deny any accountability. What a disgusting place! They don't care about you!

Review Checked

3.0

12.11.2023 19:32

Riley(Dowtown) ER is completely distasteful on 11/5/2023. Was told my child case was not an emergency & proceeds to have us wait over 3hrs in the waiting room. My baby was breathing rapidly , stomach caving in & no one cared. Many ppl going before us that came after us. Dirty floors , trash , & snacks on the floor. Receptionist and RN did not carry the values of health care. Terrible , terrible , terrible. Went to another ER & was admitted & currently still in the ER.

Review Checked

3.0

12.11.2023 19:32

Just watched the case of Briana Ivy, a transgender woman born male. Parents, please, let your kids be kids until 18! And armed yourselves with knowledge. Keep an eye for establishments that would rather have money, recognition, and accolades other than doing what's right for their patients. Justice for Briana!

Review Checked

3.0

12.11.2023 19:32

The Agostino Family that sponsor’s this hospital are Luciferian’s. They are wolves in sheep’s clothing. Dr. Michael Agostino removed my septum and replaced it with a foreign material and fabricated surgical notes to validate his hate crime. He premiditated a surgery with his surgical staff to mangle my inner face. He heard a fabricated story and has committed attempted murder. When I asked him why he did this to me? He said, “God works in mysterious ways”. He also said, “ I would not want to reward bad behavior”. He is a sociopath. Satan disguised himself as an Angel of light.

Review Checked

3.0

12.11.2023 19:32

Wiped all medical records of Briana Ivy's. Disgusting what they are doing to children and trauma they are causing. Hopsitals are meant to help others heal, not ruin lives.