Apple Beverly Center

Excellent customer service from Becks at the Genius Bar. Definitely go see her!

The one at the Grove is much nicer but this one’s good for Genius Bar appointments because nobody goes to the Beverly Center

I came to buy airtag while I saw an apple store. They were very interested here, as in every other store. They also explain how to use airtag . thanks

Getting better and more professional in customer service every day. Nice managers

Pesima atencion. La unica recomendable fue una vendedora que ayudo mucho, Andrelina

Unmatched experience at this location. Not crowded and the staff is fantastic. Kai was extremely helpful and personable. Will always be coming to this store from now on.

Worst place ever! They discriminate and judge you based off the clothes you wear. Worst customer service I’ve ever experienced. Walked in and no one acknowledged me or greeted me. They kept talking & laughing amongst each other & was not working. No one came up & asked if I needed help. I wanted to purchase three iPhones today and had to go to The Grove because of how horrible the customer service is. I asked for the manager to explain what happen & asked for the person I can write a complain to. Jontè Spriggins tried to withhold the information & didn’t want to give me anything so I can write a complaint. She was rolling her eyes, had an attitude, & did not care what was happening. I can see why the employees don’t care about the customers because of the “leader” they have. Very incompetent and unprofessional at her job and gave very smart remarks. She tried to explain that there is no one above her and just walked away from me. Horrible customer service do not waste your time here!!

Apple Upper Management please do something! I just visited my neighborhood Apple store and I have the worst ever experience from the manager lady (09/28/2023 @ around 2 Pam) totally poker face, not even trying to help me with the questions I had, I said, can I talk to someone else, she said every body is busy if you want to wait just wait, I walked to the back of the store and two other employees absolutely were free and helped me. I know we all need our jobs but she might be in the wrong field. Sad

Worst place ever! They discriminate and judge you based off the clothes you wear. Worst customer service I’ve ever experienced. Walked in and no one acknowledged me or greeted me. They kept talking & laughing amongst each other & was not working. No one came up & asked if I needed help. I wanted to purchase three iPhones today and had to go to The Grove because of how horrible the customer service is. I asked for the manager to explain what happen & asked for the person I can write a complain to. Jontè Spriggins tried to withhold the information & didn’t want to give me anything so I can write a complaint. She was rolling her eyes, had an attitude, & did not care what was happening. I can see why the employees don’t care about the customers because of the “leader” they have. Very incompetent and unprofessional at her job and gave very smart remarks. She tried to explain that there is no one above her and just walked away from me. Horrible customer service do not waste your time here!!

The service is very bad. The employees were rude, didn't help me with my problem with my new iphone.