The best customer service I’ve ever received! Ryan was genuinely interested in making sure our concerns were addressed after I had made a mistake with my online orders and ensure we had the best Tesla experience. He and his manager demonstrated the utmost in professional service, understanding our concern, and proactively reaching out to make sure we were being taken care of throughout our process. Ryan called it “good will,” but this was a level of attention to great service and customer satisfaction unlike any other we’ve experienced. When Ryan called from Tesla Century City, he was so helpful explaining how they could help with the mixup I had made in our vehicle orders, clear the confusion, and present options to resolve. We were able to utilize a friend’s referral correctly and we’re so relieved to know our order is now placed properly. I’ve never been more relieved, happy, and thrilled with a call from Tesla, let alone any auto dealership. Can’t wait to take delivery. Thank you, Ryan and to the team at Tesla Century City!