Norton Audubon Hospital is a 432-bed acute care hospital specializing in cardiac, cancer, surgical, pulmonary, neurology, orthopedic, vascular, emergency and diagnostic care. Norton Audubon is home to one of the largest and most comprehensive heart care programs in the Louisville region, having performed the world’s second artificial heart transplant in 1984 and, since that time, been recognized by the American College of Cardiology as a national leader in advances in chest pain and heart attack treatment. It also holds the region’s highest accreditation as a Chest Pain Center.
Norton Audubon provides full inpatient and outpatient medical and surgical services and special programs focused on joint care, critical care, geriatric services, sleep disorders, pain management, wound healing, vascular access and music therapy.
Registration First floor
Emergency Department/Chest Pain Center
24 hours a day, 7 days a week
Main admitting/patient registration
Monday through Friday • 5:30 a.m. to 9 p.m.
Saturday • 7 a.m. to noon
Second floor
Surgery
Monday through Friday • 5:30 a.m. to 2 p.m.
West Entrance First floor
Norton Heart and Vascular Center
Monday through Friday • 5:30 a.m. to 2 p.m.
Lower Level 1
Day surgery
Monday through Friday • 5:30 a.m. to 4:30 p.m.
Saturday • 7 a.m. to noon
Internet Access
Free Wi-Fi service is available.
Cafeteria
The Norton Audubon Hospital cafeteria is located on Lower Level 2.
Hours
Monday through Friday
6 a.m. to 10:15 a.m. and 10:45 a.m. to 7:30 p.m.
Weekends and holidays
7 a.m. to 10:15 a.m., 10:45 a.m. to 3:45 p.m. and 4:30 p.m. to 7 p.m.
Vending Machines
Vending machines are available throughout the hospital, including in the cafeteria and adjacent to the Emergency Department waiting room.
Parking
As a reminder, we offer FREE valet service from 7 a.m. to 5 p.m., Monday – Friday (except holidays), for patients and their guests visiting Norton Audubon Hospital.
After-hours key pick up can be picked up from the security desk in the Emergency Department.
About
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TOP important and interesting reviews from patients
- Shout out to the surgery staff along with the 4 west staff! They have gone above and beyond for us. They provided hourly updates on the surgery day along with constant care on the floor. One of the managers of the nursing staff on 4 even introduced herself asking if the staff has been meeting all our needs to the nurse's aide who offered to sit with my mom while I went to grab lunch. Highly recommend. Thank you
- The reviews of the unbelievably long waits, apathy, and uncoordinated 'care' have also happened to us multiple times and had put us off ever returning there again.
However, I ended up by ambulance in their ER with a cardiac issue this past week. At first, the doctor was being snarky and making assumptions. I point blank asked her if I was just marked for extermination or what, because maybe I should end it all and save us both a lot of time. At that point she stopped being rude and everything changed very swiftly.
I was admitted and then transferred to the 5th floor, where I also received excellent care; shout out to Katie and Antoinette and everyone else on the unit, the best nurses ever, APRN Melanie and Dr. Daniel Rothschild, the awesome cardiologist team with such patience, and Dr. Davis who finally seemed to believe I was struggling to breathe and helped put everything together in the end. I have a new group of doctors, a plan and I'm finally able to get out of the U of L 'system.' It took me over two years to get anyone to understand what was happening. Thank you, looking forward to FINALLY getting well at Norton Audubon.
I hope my care continues to receive 5 stars - I really need quality care. We all do. I will say, as a chef and a diabetic/cardiac patient, however, that their nutrition services are a disaster. There is not proper regard for sugars, carbs, and sodium-laden items being included on trays that have no business having them. If I had my way, I'd change the world of hospital food to be be fresh and of superior quality, as well as make sense for patients' nutritional needs and restrictions, but that's me. If anyone wants a truly BAD Hospital French Toast Recipe, I'm pretty sure I can nail the one from there - especially if you have equipment like an Asphalt Steamroller and a too hot oven, hit me up. LOL
- I’ve been in and out of this hospital four times since Christmas.
The last time was from 2/28/23 - 3/9/23. I was very well cared for. I had one of the best nurses possible. Her name is Trina Postell. She took very good care of me as if I was one of her family members. Thank you Trina from the bottom of my heart.
