Car rental agency

Avis Car Rental Miami Downtown

3.3

305-379-1317

Miami, 99 Southeast 2nd Street, SE 1st Ave at, Miami, FL 33131

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The most interesting reviews

- I’ve rented cars from Avis for years and have always been treated with respect. The cars I receive are always clean and fairly low mileage. The only issue I’ve had with their cars is once about ten years ago I had a flat tire. They dispatched a technician who swapped out the flat tire for the donut spare. I drove to the nearest Avis about 2 miles down the road from where I was staying and exchanged the car.

- So, I'd booked here after getting a great deal, and then read the horror stories. I considered moving to Miami airport but in the end, decided I'd take the advice in the reviews and do things slightly differently.

I first noted that the shuttle bus seemed very hit-and-miss, so I decided to get a taxi. Then I saw it got busy as people arrived at the location, so I got there early. Actually, before they opened. I was on Virgins Scarlett Lady and off the ship by 8an, straight into a cab from the port entrance (don't bother with an Uber, you may get an unexpected security queue (of course, only 2 people checking a massive 1500-passenger ship is fine), and then have to pay a $6 cancellation fee as I did. Anyway back to Avis, the cab cost me $10. I actually saw the shuttle dropping people off once I left the location to get my car, so it was a good call. Though there were only 2 people onboard. Once at the location ( I got there around 810), I had to wait for it to be unlocked and then was seen by Kurshante. My car was booked for 9, and she said I was early but would look after me which was nice. 15 minutes later, I was behind the wheel of a clean white VW Tiguan and on my way. So my advice. 1. Get there early, get off the ship and be at the office as soon as it opens. 2. Take a taxi, for $10 it'll save you waiting and get you to the front of the queue. Then you'll be on your way in no time!

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Reviews about , услуга Avis Car Rental Miami Downtown

Review Checked

4.0

28.12.2023 14:06

Not sure what to say about this Avis location in Miami Downtown - accessible to cruise travellers too. Stopped by this location to pickup our car and the line was already way out the door onto the street. Finally stood for more than 45 mins js to head to the counter get verified and pickup the right car.

Avis - this location is highly understaffed. The 2 folks there are managing things to the best of their ability. But this is a popular location so clearly they could use additional help. This will benefit both your staff and your customers who wont have to wait that long either. Overall one of the smaller avis locations I have ever been to.

Review Checked

3.0

28.12.2023 14:05

If you're planning to rent the car from this place after your cruise, please don't. The usual time to wait is about 2-3 hours after you come to the rental place, not to mention the wait time waiting for the shuttle. If you've already booked it, cancel it and book it from the airport location. It's better to take a cab to airport and rent from there. I saw many people ubering to airport or to the the hotel.

Review Checked

4.0

28.12.2023 14:05

Locación pequeña en Downton Miami, es práctica si vas a hacer un crucero ya que hay shuttles al puerto tanto de ida como regreso para devolución o pick up de autos.

Review Checked

3.0

28.12.2023 14:05

As others suggested, do not rent from here if you are debarking from cruise ship.
Waited more than 2 hours to get a car that I prepaid for. Many people rent from this location due to proximity to Miami port and for shuttle service. There is a long wait for shuttle too that it is better to just Uber.

Our wait was longer as the big guy (name is Jose, I think) kept giving cars to Spanish speaking people first, cutting others. He also kept yelling explicits at people complaining his behavior - at one guy because he refused to bribe the staff in the parking lot. He is also ridiculously slow in processing and keeps disappearing from his desk all the time. The lady is much better.

Not worth the hassle and wait if you have kids. They first put you in a queue without informing they do not have cars. They will then wait for people returning the cars to give them to people waiting in the queue. People wait for an hr or so before they realize what's going on and after that they just wait longer to just get a car and go their way. There is zero repeat business in this location.