Best Buy Miami Pinecrest

 4.3
(305) 971-5039
Miami, 11905 S Dixie Hwy, Miami, FL 33156

If you are interested in quality electronics at a good price, you have come to the right place. It is in the Best Buy electronics store chain that you will find a great selection of any electrical goods at the best prices.


We have been in this business for many years and know what is best to offer to our beloved customers.


Only original products and excellent service are our style of work.


We are confident that in the USA we make the best deals on buying the best products at the best prices.


Take a close look at our product catalog and make sure that we make the best offer on the US market


REVIEWS


Best Buy has been my favorite place for electronics and appliances for years. Customer service is always great even when there's a service break. I always feel welcome and they offer the best products at competitive prices.


The staff is not the friendliest, always just trying to up sell you, and the selection has been dwindling the last couple years, now there is barely anything worth buying here.


Overall staff was excellent in helping with everything I needed and some more because of a great sale they had on their hp envy laptops; but in all everyone was kind from the moment you walk in and leave.


Didn’t have to spend much time there, the team at Geek Squad quickly helped me and got me on my way!


For over 20 years, I have been a loyal Best Buy customer. We've purchased all our kitchen appliances including repurchases especially the microwaves for both houses. Late 2022, I purchased a LG washer with the warranty $1k. Recently, I purchased multiple blink cameras. After installing one, I didn't want the others for personal reasons. I went to the store the day of the return and they were closed early so I thought. Immediately, I called the 800# to state it's the last day to return and the store is closed early. No one said the store is the only one that closes 7 not 8 like the others. The rep gave me case# and stated you will not have a problem it's only 1 day and the product isn't open. Next day,


I met the rep at the register who states I can't return the item. I explained what happened. He stated you can get a gift card of your choice. I explained its $150 and I don't need a gift card. He refused to hear about my call and case# with his team at customer service who told me it will not be a problem. The guy started to speak with a rude tone as and I stopped speaking and said calmly. Your team said a manager can override for 1 day unopened products. He started moving his neck while speaking and said I am the manager and you take what I am offering. I said have you made exceptions before as I was informed. He continued to be sarcastic and basically talking down to me. I really was stunned and stopped talking and stared at how this guy was loudly carrying bringing attention to our conversation. I started to ask for his managers name, but he abruptly cut me off as if I am done talking to you lady. He said you can have my name which I never asked for because he cut me off. He was proud to say I am the manager and I am not returning it to your credit card. He proceeded to walk to the back and get his card with his name Danzel Mcpherson.


I took his card without any further conversation because he was not portraying any type of friendly customer service. He went out his way to be obnoxious. It was my mistake not noticing the date/store time to return. But, I cannot ignore the total disrespect and distain countenance a Manager displayed to a customer. He had my account on his screen. He probably saw a long time customer of 20 years. By the way, the call back to customer service overseas was no help. The case number was a waste of time. They told me go back a different time and try another manager. Unacceptable behavior and Poor Customer Service. Think twice about making purchases her with a 15 day window of return.


Excelente,, encontramos lo q buscabamos y nos atendieron muy bien!!


Hoy en la mañana visité un Best Buy buscando una oferta de un UHD4K HDR 65' INSIGNIA TV pero la comunicación con el vendedor careció de interés y deseos de ayudar. Abandoné la tienda y visité a la competencia pero los precios no me convencieron. De regreso a casa vi el Best Buy ubicado en el 11905 South Dixie Hwy y decidí entrar.


No esperaba poder satisfacer mis necesidades pero afortunadamente salió a mi encuentro un joven empleado llamado Raul que me trató con extrema amabilidad y mostró mucho deseos de ayudar. Me explicó todo los aspectos técnicos del televisor que había elegido y me concertó una entrega en 48 horas. En los 28 años que vivo en este país no recuerdo haber sido atendido tan EXCELENTEMENTE por un vendedor. Quisiera que los superiores de Raul de la tienda del 11905 South Dixie Hwy tomaran en cuenta esta opinión y le dieran un reconocimiento a Raul. Se lo merece. ¡GRACIAS, RAUL, POR TU EXCELENTE TRATO Y AYUDA


Computers & Tablets


Laptops


Desktops & All-in-One Computers


TabletsMonitors


PC Gaming


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TV & Home Theater


4K Ultra HD TVs


Smart TVs


Open Box TVs


Sound Bars


TV Mounts


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Video Games


PlayStation 5


Xbox Series X|S


Nintendo Switch


Video Games


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Cell Phones


Unlocked Phonesi


Phones


Samsung Galaxy


Prepaid Phones


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Audio


Headphones


Speakers


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Appliances


Refrigerators


Washers & Dryers


Dishwashers


Microwaves


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Smart Home, Security & Wi-Fi


Security Cameras & Surveillance


Smart Lighting


Smart Plugs & Outlets


Smart Speakers & Displays


Wi-Fi & Networking


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Cameras, Camcorders & Drones


Digital SLR Cameras


Point & Shoot Cameras


Mirrorless Cameras


Camera Lenses


Drones


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Wearable Technology


Smartwatches & Accessories


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Apple Watch


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Health, Fitness & Beauty


Activity Trackers & Pedometers


Fitness & GPS Watches


Shaving & Hair Removal


Hair Care


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Home, Furniture & Office


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Furniture & Decor


Office


Vacuum Cleaners & Floor Care


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Toys, Games & Collectibles


Toys


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Licensed Collectibles


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Movies & Music


Movies & TV Shows


Music


Movie & Music Gift Cards


Streaming Media Subscriptions


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With operations in the United States, Canada and Mexico, Best Buy is a North American retailer of technology and entertainment products and services with a commitment to growth and innovation.
The Best Buy family of brands and partnerships includes brands such as Best Buy, Geek Squad, Magnolia Audio Video, Pacific Sales and Cowboom. Over 150,000 employees apply their talents to help bring the benefits of these brands to life for customers through retail locations, multiple call centers & web sites, in-home solutions, product delivery, and activities in our communities. Community partnership is central to the way business is done at Best Buy. 

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Reviews about Best Buy Miami Pinecrest

 4.5
02.06.2023 13:53
The customer service I received here from 3 separate staff members that were searching for an item I was looking for, were fantastic. Great service here!


 

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