Apple The Falls

 4.1
(305) 234-4565
Miami, 8888 SW 136th St, Miami, FL 33176

Store.


The best way to buy the products you love.


Mac


iPhone


iPad


Apple Watch


AirPods


AirTag


Apple TV 4K


HomePod


Accessories


Apple Gift Card


How can we help you?


Need help finding what’s right for you? Connect with a Specialist online. Or in a one-on-one session at an Apple Store.


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From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered.


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Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.°


Request an in-person sign language interpreter


Apple Support


iPhone


Mac


iPad


Watch


AirPods


Music


TV


REVIEWS


Great experience, great products, customer service is the best


I had an appointment, and I was late for 10 minutes, and they did not attend me with the technician. The store in general is very organized, with all and newest apple’s products, but very bad customer service.


Simplemente excelente la atención de Josue que me atendió de 10. Super amable y atento con todo. Gracias Josue


Great place to buy any of the products, they have everything in stock and their associates are very helpful. Definitely the first place I’ll think of when I want to buy apple products


Well managed. Staff very helpful

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Reviews about Apple The Falls

 3.0
05.01.2024 18:05
They always trying to charge more and when I did my appointment they told me $30 and when I went to the store It was $100
 4.0
05.01.2024 18:05
El tiempo que tardan en atenderte, aunque haya poca clientela. Y eso que hay empleados por doquier.
 4.0
05.01.2024 18:04
I've had a really bad experience with this place. I had bought a beats headphone. And one of the headphone was not working and I took it into them. And I still had warrants on it and they didn't fix it. They actually damaged it more and never replaced it. I'm over apple. I would never buy anything apple again. Not to add phones or phones.
 4.0
09.11.2023 13:29
This Apple Store is busy. I am extremely lucky that Nathalie was my sales associate. Even though there was a wait she made it a pleasant experience. She’s very knowledgeable and kind.
 3.0
09.11.2023 13:29
This store is totally disorganized, we wanted to buy the iPhone 15 pro Max, we arrived first, 40 minutes early, we traveled for 1 hour to get it, and there wasn't even a line to organize all the people who were waiting, it's totally random , and not only that, but when we entered they were signing us up to get one and from one moment to the next it disappeared, in conclusion we arrived first and didn't get anything, all because of the disorganization. and the blame for all this lies with the manager who was supposedly called Steve. This store is the worst Apple store, in any other store they organize themselves by lining up, I don't understand why they don't do it here. they are terrible
 5 
09.11.2023 13:29
Apple Store was excellent. Service, products, we bought one iPhone and various accessories. Staff quite friendly and bilingual they speak both English and Español.
 4.0
09.11.2023 13:28
So many things to play with, but some of the people working there need people skills.
 4.0
09.11.2023 13:28
Pena atendimento demorado mesmo com loja vazia.
 5 
09.11.2023 13:28
The staff here were top notch. They were competent, quick and extremely honest.
 5 
09.11.2023 13:27
Me encanta fui a una tienda q nunca había visitado,yency la muchacha q me atendió un amor de persona y muy buena vendedora fue el martes 24 ,ella no recuerdo su nombre de pelo corto muy joven lo menciono por si leen este comentario la feliciten
 4.5
16.08.2023 08:55
Very good customer service. Thank you Carlos M. You know every Apple product that the customer may need. And Samantha explained how to use my new phone and new watch together. She uses precise and clear directons. Samantha you are the Pro!
 4.5
16.08.2023 08:54
Daniel, mi tocayo me trató con amabilidad, aclaró mis dudas y lo hizo muy bien. Volvería.
 4.5
16.08.2023 08:54
Everyone was nice and helpful. My results not great but Jim worked with my computer but in thr end it needs to go back to Apple Service.
 3.0
16.08.2023 08:53
Complete waste of time. Device was damaged. We told attendant that we had it insured with Asurion through ATT, they said they could help. We got an appointment, once we went they said they couldn’t help. Complete waste of time!
 4.5
16.08.2023 08:53
Had a crazy ordeal occur with the fix of my phone(Apple 1800 customer Serivce fault). This Apple Store in the falls, has restored my faith in the customer Serivce industry. They not only met my expectations but exceeded them, I even got to learn a couple things as well. Kudos to the team at the Apple Store located in the falls.


 

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