Apple The Falls

 4.1
(305) 234-4565
Miami, 8888 SW 136th St, Miami, FL 33176

In the middle of the lush, open-air tropical landscape of The Falls shopping center, Apple The Falls stands as a seamless blend of technology and nature. Unlike the typical enclosed mall experience, this location feels like a high-tech pavilion nestled within a botanical garden, surrounded by the calming sounds of the mall’s signature waterfalls and greenery.


It is a sanctuary for the Pinecrest and Palmetto Bay communities—a place where the sleek, polished world of Apple meets the breezy, outdoor lifestyle of South Miami.


The Experience at The Falls


The Indoor-Outdoor Connection: True to the mall’s aesthetic, this store feels expansive and airy. The massive glass storefront invites the Florida sunlight in, creating a warm, organic environment that makes browsing the latest gear feel like a stroll through a high-tech park.


The Neighborhood Workshop: Because of its location in a family-centric area, this store is a hub for "Today at Apple" sessions that cater to all ages—from kids learning to code their first robots to seniors mastering iPhone photography.


A Professional Oasis: For South Dade entrepreneurs and creatives, it’s the definitive local resource. Whether you’re a photographer prepping for a shoot at Fairchild Tropical Botanic Garden or a student at nearby UM, the Genius Bar here provides expert-level support in a relaxed setting.


Effortless Integration: The store is designed for movement. With its wide-open layout and "Genius Grove" (complete with indoor trees), it offers a peaceful retreat where you can explore the Apple ecosystem at your own pace.


Why This Location Shines


"Innovation in the open air. Your digital life, naturally refined."


Store.


The best way to buy the products you love.


Mac


iPhone


iPad


Apple Watch


AirPods


AirTag


Apple TV 4K


HomePod


Accessories


Apple Gift Card


How can we help you?


Need help finding what’s right for you? Connect with a Specialist online. Or in a one-on-one session at an Apple Store.


Shop online with a Specialist  Reserve an in-store shopping session 


From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered.


Get support Manage your reservations


Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.°


Request an in-person sign language interpreter


Apple Support


iPhone


Mac


iPad


Watch


AirPods


Music


TV


REVIEWS


Great experience, great products, customer service is the best


I had an appointment, and I was late for 10 minutes, and they did not attend me with the technician. The store in general is very organized, with all and newest apple’s products, but very bad customer service.


Simplemente excelente la atención de Josue que me atendió de 10. Super amable y atento con todo. Gracias Josue


Great place to buy any of the products, they have everything in stock and their associates are very helpful. Definitely the first place I’ll think of when I want to buy apple products


Well managed. Staff very helpful

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Reviews about Apple The Falls

 3.0
07.02.2026 15:37
Went in to replace a faulty battery for my iPhone 13 Pro Max, and was told they will not replace the battery due to my phone being “water damaged” absolute lies there was only corrosion on the phone due to a past water damage experience that I was able to fix and resolve. They said I had to change the frame of my phone and were charging me $600 for the whole repair. Ended up taking it to a very reputable third-party shop that has my phone working as good as new. Shame on you Apple for being so greedy with your customers.
 5 
07.02.2026 15:36
People here are always helpful and patient. I come here often since it’s the closet Apple Store to my house. I recently had a problem with my Apple care and location, since I was living abroad for a while and things got mixed up, and they were wiling to help all the way even thought the issue was really annoying
 4.5
07.02.2026 15:36
Very fast service, I went to buy a macbook air m5 and made the whole transaction in less than 10 minutes. Even got a discount. The only downside was that I was gonna get a higher discount and he said he was gonna apply the same but it was lower. But, in general very friendly staff, fast and overall good experience.
 5 
07.02.2026 15:36
Lindsay was incredibly attentive and really listened to what I needed. It was a last-minute gift for my son’s birthday, so getting it quickly was a big help. I got exactly what I was hoping for, and the trade-in was smooth. Plus, she showed me some cool features on my phone that I didn’t know existed.
 3.0
05.01.2024 18:05
They always trying to charge more and when I did my appointment they told me $30 and when I went to the store It was $100
 4.0
05.01.2024 18:05
El tiempo que tardan en atenderte, aunque haya poca clientela. Y eso que hay empleados por doquier.
 4.0
05.01.2024 18:04
I've had a really bad experience with this place. I had bought a beats headphone. And one of the headphone was not working and I took it into them. And I still had warrants on it and they didn't fix it. They actually damaged it more and never replaced it. I'm over apple. I would never buy anything apple again. Not to add phones or phones.
 4.0
09.11.2023 13:29
This Apple Store is busy. I am extremely lucky that Nathalie was my sales associate. Even though there was a wait she made it a pleasant experience. She’s very knowledgeable and kind.
 3.0
09.11.2023 13:29
This store is totally disorganized, we wanted to buy the iPhone 15 pro Max, we arrived first, 40 minutes early, we traveled for 1 hour to get it, and there wasn't even a line to organize all the people who were waiting, it's totally random , and not only that, but when we entered they were signing us up to get one and from one moment to the next it disappeared, in conclusion we arrived first and didn't get anything, all because of the disorganization. and the blame for all this lies with the manager who was supposedly called Steve. This store is the worst Apple store, in any other store they organize themselves by lining up, I don't understand why they don't do it here. they are terrible
 5 
09.11.2023 13:29
Apple Store was excellent. Service, products, we bought one iPhone and various accessories. Staff quite friendly and bilingual they speak both English and Español.
 4.0
09.11.2023 13:28
So many things to play with, but some of the people working there need people skills.
 4.0
09.11.2023 13:28
Pena atendimento demorado mesmo com loja vazia.
 5 
09.11.2023 13:28
The staff here were top notch. They were competent, quick and extremely honest.
 5 
09.11.2023 13:27
Me encanta fui a una tienda q nunca había visitado,yency la muchacha q me atendió un amor de persona y muy buena vendedora fue el martes 24 ,ella no recuerdo su nombre de pelo corto muy joven lo menciono por si leen este comentario la feliciten
 4.5
16.08.2023 08:55
Very good customer service. Thank you Carlos M. You know every Apple product that the customer may need. And Samantha explained how to use my new phone and new watch together. She uses precise and clear directons. Samantha you are the Pro!
 4.5
16.08.2023 08:54
Daniel, mi tocayo me trató con amabilidad, aclaró mis dudas y lo hizo muy bien. Volvería.
 4.5
16.08.2023 08:54
Everyone was nice and helpful. My results not great but Jim worked with my computer but in thr end it needs to go back to Apple Service.
 3.0
16.08.2023 08:53
Complete waste of time. Device was damaged. We told attendant that we had it insured with Asurion through ATT, they said they could help. We got an appointment, once we went they said they couldn’t help. Complete waste of time!
 4.5
16.08.2023 08:53
Had a crazy ordeal occur with the fix of my phone(Apple 1800 customer Serivce fault). This Apple Store in the falls, has restored my faith in the customer Serivce industry. They not only met my expectations but exceeded them, I even got to learn a couple things as well. Kudos to the team at the Apple Store located in the falls.


 

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