Auto Repair Shops Tire Shops

Firestone Complete Auto Care

4.0

(305) 423-2090

Miami, 5625 SW 137th Ave, Miami, FL 33183

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REVIEWS

- Took my 2020 Tacoma in for brake service.

I specifically requested original OEM parts to be used. They said they had to order them at the dealer since they were Akebono brand. After leaving the place brakes were good, and after a few days brake started to squeak like crazy. I was out of the state and couldn’t take the car in. Returned and took the truck back to get it checked. They “checked” the brakes and all was good ( now after replacing the brakes myself noticed what they did, which was apply some disc brake quiet) and of course, when I picked up, truck didn’t have any noise.

After 40-50 miles, squeaking again. I bought brakes myself and replaced them, and the so called “ Akebono Pads and rotors” supposedly bought at the dealer, were just plain Advanced Auto Parts AKA Carquest pads. This is unnaceptable, is lying to customers and stealing , believe me, I will make sure corporate hears about this, as well as every review site and anyone I can cross paths with. The worst place for servicing your vehicles. If the manager wants to discuss further feel free to contact me but I will make sure to take this matter as far as possible. After 5 months, no response from business, nor corporate, I decide to take this to court. We will see if in court you have better response.

- Bad,Bad service and too spensive.

Pésimo servicio y super demorado.

- Always buy the tire puncture insurance. They are replacing my tire due to the sidewall puncture being unreparable.

ABOUT Firestone

Since 1926, drivers have trusted Firestone Complete Auto Care to keep their vehicles running newer, longer. As America's auto care needs have grown and changed, so have we. We're the leading provider of maintenance, repairs and tires for a reason: because we believe in offering a total auto care experience that perfectly meets your needs. Our auto care advisors and service technicians take pride in understanding your vehicle from bumper to bumper. We back our services and repairs with a nationwide warranty that's good at each of nearly 1,600 convenient store locations.

TIRES

AUTO REPAIR

Engine Repair Services

AUTO MAINTENANCE

Steering & Suspension

Transmission

Maintenance

Electric & Hybrid Vehicles

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Reviews about , услуга Firestone Complete Auto Care

Review Checked

4.0

12.12.2023 13:50

Friendly and fast. I went for a full vehicle inspection. They were supposed to top off my fluids but they forgot the windshield wiper fluid. It makes me wonder what else they may or may not have done.

Review Checked

12.12.2023 13:50

Very professional and quality of the work

Review Checked

4.0

15.08.2023 11:09

Though there was an ongoing online scheduling issue, Robert at the counter was able to get my truck serviced and answer all of my questions. They did install the wrong size wiper blades however I was told to return to have it corrected.

Review Checked

4.0

15.08.2023 11:08

The people here are honest and get the job done quickly.

Review Checked

4.5

15.08.2023 11:08

I enjoy the service cause the front desk sir was very attentive, resourceful, and helpful on the other hand the mechanical staff was very nice and accurate with their job. I strongly suggest this center as a client so other people could know firsthand what effectiveness is. Thank you and congrats to the team.

Review Checked

15.08.2023 11:08

Had one great experience and another that started off not so good but ended much better. I would return, mostly because of management.

Review Checked

3.0

15.08.2023 11:07

I had an absolutely terrible experience at this tire shop. I made an appointment to have my performance summer tires replaced, and the employee I dealt with was incredibly condescending and unhelpful. From the moment I walked in the door, he tried to convince me that I didn't need the tires I wanted (and already had) and that I should go for all season tires instead. I explained to him that my car is turbocharged and tuned and has a lot of torque, and that I need performance tires to ensure proper grip on the road.

However, he completely disregarded my concerns and continued to push the all season tires on me. He even went so far as to claim that there was no difference between summer tires and all season tires, and that it was all just a matter of labeling. He even insisted that the tires I requested were only for “corvettes and mustangs”. This was an outright lie, and it was clear that he either didn't know anything about tires or European cars, or he was just lying to me in order to make a sale.

It was incredibly frustrating to deal with this employee, who seemed to have no interest in helping me find the right tires for my car. He was rude, dismissive, and unprofessional throughout our interaction, and I left feeling completely unsatisfied with the service I received. I would not recommend this tire shop to anyone, and I will certainly never be returning there again.