Baptist Medical Center East

 3.3
334-277-8330
Montgomery, 400 Taylor Road Montgomery, Alabama 36117

Baptist Medical Center East is a 176-bed acute care hospital providing high-quality healthcare, specializing in women and children’s services. Baptist Medical Center East is home to approximately 3,800 baby deliveries each year, making it the third-highest in total deliveries in the State of Alabama.


Baptist Medical Center East is home to 2023 Women’s Choice Awards for Best Hospitals Obstetrics, Women’s Services, Outpatient Experience, and Minimally Invasive Surgeries.


Healthcare Services & Specialties


In addition to general medical and surgical services, Baptist Medical Center East offers a full range of specialty care to meet your needs:


Emergency services: 24-hour care for life-threatening conditions


OB Emergency Department: 24-hour on-site OB/GYN physicians via Central Alabama's ONLY OB Emergency Department


Labor and Delivery Center: state-of-the-art unit to maximize comfort for mother and baby


Level III NICU: specialized, around-the-clock care for premature and critically ill newborns


Medical/Surgical Intensive Care Unit: as well as general and specialized surgical services including orthopedics, peripheral vascular, urological and eye laser Radiology: providing advanced inpatient and outpatient imaging services, including diagnostic, ultrasound, nuclear medicine, CT and MRI


Therapy Center: offering personalized occupational, speech and physical rehabilitation programs on an inpatient and outpatient basis


The Baptist Medical Center East campus is also home to the Baptist Breast Health Center, the Sleep Disorders Center and the Endoscopy Center.


Common conditions we treat: Emergency Endoscopy Labor & Delivery Center Level III NICU Medical Intensive Care Unit OB Emergency Department Occupational Therapy Physical Therapy Sleep Medicine Speech Therapy Surgical Intensive Care Unit

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Reviews about Baptist Medical Center East

 3.0
13.12.2023 19:04
Loved my last birthing experience and my midwife Dana. The ER needs desperate improvements 6hr wait for basic labs is absurd! Waiting area is nasty and needs cleaning and out of work equipment shouldn't just be left. Also has to be well past fire codes with this many people packed in here and no cleanered walkway
 5 
07.11.2023 21:37
My wife had pregnancy complications which led to 9 weeks of bed rest before ultimately giving birth to our 31 weeker. From antepartum, to labor and delivery, to postpartum, then to the NICU, Baptist East took phenomenal care of my family. The NICU team is extremely knowledgeable and not to mention compassionate. The quality of care my son received gave us peace of mind during a time where you’d expect many worrisome and sleepless nights. We are forever grateful and indebted for everyone that has helped us.
 3.0
07.11.2023 21:37
Took my 10 month old to the ER because she was throwing up consistently. We made it to the ER where she threw up about 5 times, we waited 5 hours just to go home with no answers to why she's sick. I'm very disappointed nobody checked on my baby but everyone else was seen
 5 
07.11.2023 21:36
On September 21,2023. Dr Martin and the rest of his team helped me had an cesarean section procedure done I gave birth to healthy baby boy who’s name is Zamari Najee Johnson he weight 7lbs, 2 ounces, 19 and a half inches long… The staff gave me proper care and nutrition during my visit.
 3.0
07.11.2023 21:36
Waited 3 hours for care in the ER before finally leaving. Multiple people ahead of me did the same. Unacceptable
 5 
07.11.2023 21:36
The Out Patient Center of Baptist East was a great experience. Nurse Jodie was very knowledgeable and friendly. I hope I get her again for my next visit. The staff that checked me in was great as well. Thank you.
 3.0
07.11.2023 21:36
4.5 hours in the ER with my son for vomiting, abdominal pains and a slight fever. Never seen by a doctor. Ridiculous!
 3.0
07.11.2023 21:35
Spent 5 hours with their emergency room to check on a concussion. Most emergency rooms if you have insurance you have a copay. I was not informed, despite the transparency law passed in 22 that all medical practitioners are to inform you of extra billing that UNLIKE OTHER emergency rooms they will use a outside service to CHARGE you extra passed your co-pay.

I got my usual amount to pay off PLUS this extra bill that would be 200$ for a doctor to "look" at my scan. They are scammers like all Baptist hospital's and honestly so tired of these thriving practices
 3.0
07.11.2023 21:35
My review is solely based on their moral compass or the lack thereof, as I've not stepped foot into this establishment. My fiance and I are scheduled for our first child to be delivered today. This appointment was made for us by our OB, who is partnered with or affiliated with Baptist East. We have been anticipating this day for almost two weeks now. I took off work early for this appointment and we are now being told that we're likely to have to wait for another day or two to see our little girl. It is absolutely maddening to be this excited about a scheduled appointment and to have that excitement robbed from us. I've now lost valuable pay, caused a mass of excitement for peers and family, and had my own anxiety worsened. Disappointment is the least of descriptors I can convey to how I feel right now. Baptist East upper management should be investigating their practices as it seems they are incompetent in their abilities to keep scheduled appointments.

*Update on first review: still playing games with us. I've lost three days of work now because of this hospital and their inability to keep their scheduled appointments. Most importantly we're almost at 41 weeks and they're acting like they can't do anything.
 3.0
07.11.2023 21:35
If I could, I would give no stars to this place. This may not be for everyone that works here, but the ER here is god awful. They did get me in quick due to pain being too intense, but once I got back there..i was mistreated severely. I would go into specifics, but just take this as a warning to avoid this ER for the sake of your health. The inside is not that clean and the wheelchairs are INCREDIBLY uncomfortable and will make your pain worse. There is no support on the sides of these wheelchairs so if you feel you are about to faint, you will most likely fall and hit the floor. Handle your patients with care and support or find a new career....

**Edit for Owner**
I refuse to connect further. You know what is wrong with the hospital. DO SOMETHING ABOUT IT before you face serious lawsuits.
 3.0
07.11.2023 21:35
My son is a college student living in Montgomery, away from home. He caught a stomach bug and was throwing up for over 10 hours. The urgent care wanted to close on time so they said he needed to go to the ER to get fluids. He arrived at 9pm and sat there, barely able to hold his head up for over 5 hours and was never seen. My brother in law asked multiple times when he could be seen and was told they couldn’t give him a timeframe.
This is pathetic. What if it was something more serious? I’ve read the reviews and you would think y’all would get it together with all of the bad ones that read just like mine. But you don’t care. I’m sure I’ll get my $1000 for you taking his vitals.
If you actually love your family members, don’t ever take them to Baptist East.
 5 
07.11.2023 21:34
I was hospitalized for pneumonia last Monday after visiting the ER. Being a senior, it’s not my first hospitalization. It was an absolute great experience. Top-notch, caring staff, quickly taking care of all requests. I’m in the caring industry myself, on the mental health side, and caregivers recognize great care. Thanks to the entire staff on the second floor from lead medical to techs, including the respiratory team. You made an unpleasant condition and dangerous condition much easier to tolerate! I can’t thank you enough.


 

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