Avis Car Rental Albany Airport

 4.2
518-242-4440
Albany, 737 Albany Shaker Rd, Albany, NY 12211

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The most interesting reviews


The Avis rental people @ Albany NY airport location honored my advance (online) reservation promptly & with a nice professional manner. The car return was a simple 1 step process which helps to eliminate hassle and/or any additional stress. This is much appreciated, given the situation (i.e. keeping to a snug time agenda)!


I have had nothing but a positive experience with Avis. I used to be a loyal Budget customer but have had nothing but problems with them to the point that I cancelled a 2 week rental with Budget and rented from Avis, only to find out that Avis owns Budget. I just hope that Budget doesn't drag down the customer service that Avis has and Budget doesn't. I had a very good experience in Boston when I returned my vehicle and spoke with the manager in the garage.


All airport car rentals at Albany International Airport (ALB) are located in the baggage claim area of the terminal, including Avis Car Rental. Once you’ve picked up your keys, you’ll find your vehicle parked with our ALB car rental fleet inside the Airport Parking Garage.


Avis’s fleet of Albany airport car rentals is made up of a wide selection of vehicles that includes compacts and luxury vehicles, SUVs and eco-friendly hybrid models—whatever you need to make the most of your trip to Albany. What’s more, you can accelerate your travel experience with Avis Preferred, a complimentary membership that allows you to skip the line and go straight to your car.


If you’re traveling to Albany on business and need a good place to entertain clients, consider taking them to Pearl Street. This downtown avenue is lined with a variety of chic restaurants and shops. Reserve a compact car if you plan to stick to the city center between meetings. A smaller car will facilitate getting into and out of tight city parking spots.

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Reviews about Avis Car Rental Albany Airport

 4.5
31.12.2023 16:28
I love people that work there…I just wished the preferred desk was open consistently.
 5 
31.12.2023 16:28
Professional easy to pick up and return and a nice clean car at a reasonable rate
 5 
31.12.2023 16:27
Everything was perfect except the inside of the front windshield was dirty.
 3.0
31.12.2023 16:27
Rented a car over the weekend from Albany Airport AVIS on the morn of 12/16 and dropped off the car in the early morn of 12/17 because my flt out of Albany was 7am. When I was checking out the car at the office on the 16th, I made sure that I can drop off the car early morn before their office start hrs (8:00am) and also made sure where to drop off the car key and they told me I can drop off the car and leave the key in the dropbox on the side of their little box office in the garage. Now I’m getting an email that the car was never returned and asking me to return the car while I’m sitting all the way across the continent on the west coast of lower US. How freaking ridiculous and laughable is this situation AVIS???!!!! I’m seeing nothing but negative reviews from this rental location at Albany Airport in NY. I rented the car with my company discount program and if you f-this up, I will def’ly make sure my company take it to the court and make sure you correct this plus any punitive action as necessary.

Get on this and correct your wrong doings immediately….!!!!

I would also recommend you review and revoke this location’s franchise ownership for their continued mishaps and abuse of their ignorance.


 

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