Budget Car Rental Bergstrom Intl Airport (AUS)

 3.4
512-356-3519
Austin, 3819 Presidential Blvd, Austin, TX 78719

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Some interesting reviews


During an extremely busy time, they made every effort to get the car to us. Reserved a large SUV & received a Denali that was clean & worked perfectly.


Only wish they’d taken the time to explain the car. No stick shift, push buttons on the dash!


My experience with Budget rental exceeded my expectations. From the gentleman at the ticket counter to the young man that directed us to our vehicle, which was clean and was in excellent shape. Upon returning the car a few hours Iater I realized that I left my remote in the vehicle. I was directed to Alexis, she was prompt in responding to me and went above and beyond to take care of the situation. I will definitely be using budget again because of the awesome customer service!!


We arrived around noon on a Friday. Did not wait more than five minutes in line or to get the keys to our vehicle. The vehicle was well over our expectation and was in good condition. We had no issues with drop-off.


Something important to note. This site does not allow you to pick up a vehicle and drop-off at another airport. This issue came up when we had our flight cancelled and were looking into renting a car to get to DFW. This location is also open until 1 am.

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Reviews about Budget Car Rental Bergstrom Intl Airport (AUS)

 5 
09.01.2024 16:17
When a competitive company made a mistake on a rental, and left us in quite a predicament, without a car, and told us to try a competitor, we walk to the Avis counter, and met Bobby. Bobby truly saved our vacation. He was so empathetic and so knowledgeable And had us in a car and on the road in no time. We are so grateful.
 3.0
09.01.2024 16:17
Was told there were no cars. Rented from Alamo and then got a bill for $200 OVER thevrental price.
 3.0
09.01.2024 16:17
Never rent a car from here. The car we rented 2 months before our trip wasn’t available. No big cars were there . We went up to rental place and was sent down to get car 5 times. I am disappointed and mad.
 5 
09.01.2024 16:16
A great car rental experience with Budget from start to finish
 3.0
09.01.2024 16:16
Budget Car Rental did not have a gasoline SUV available at Austin airport even though we made reservation months earlier. They only have EV vehicle had to go to San Antonio to get the vehicle swapped. I will not recommend them.
 5 
09.01.2024 16:16
Great rates, fast checkout, friendly and knowledgeable staff. Will definitely use them again when flying in to Austin.
 3.0
09.01.2024 16:16
Had a reservation for a Tesla. Waited 2 hours in line and got an Ionic5. Lack of staffing. We couldn't find adequate charging for the car that we didn't reserve between Austin to Galveston, at night, in the cold, after the long wait. Same to San Antonio, and back to Austin airport. Wasn't a pleasant experience. Nerve wracking.


 

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