Budget Car Rental Palm Springs International Airport (PSP)

 3.5
760-778-1956
Palm Springs, 3400 E Tahquitz Canyon Way, Palm Springs, CA 92262

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Some interesting reviews


Excellent service from the initial reservation for a larger capacity vehicle through changes due to airline schedule changes and reduced need for van that could accommodate 7 adults and all their baggage down to 6, more airline schedule changes and less passengers. The check in agent was excellent and had a great sense of humor and manages many interruptions with ease. Our vehicle was spotless, fit us well and in great condition. Drop of was excellent and extremely easy; just get out of your car and on your way and before we were 3 feet from the vehicle we were emailed our receipt. Excellent service and team at Palm Springs International Airport


The staff at the Palm Spring International Airport was outstanding. Very friendly, cheerful, and extremely helpful and no pressure to purchase any additional plans. We had prepaid and no trouble getting our vehicle in a timely and quick fashion. No line ( imagine it all depends on timing of your flight). We requested a Toyota Corolla type vehicle and received a Mazda X30 with only 7000 miles. Nice vehicle ( weird though because the side mirrors tip down automatically when car is in reverse but that's a vehicle thing not Budget's ). Pricing was one of the best available.


Easy! Started up the car 5 minutes after leaving baggage claim, then it took me longer to take my luggage out of the vehicle than the return. Great experience at the Palm Springs Airport

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Reviews about Budget Car Rental Palm Springs International Airport (PSP)

 4.0
09.01.2024 17:07
There was a long line when picking up the car, and the desk agent helped every Avis customer before helping any of the Budget customers. It took about a half an hour to get the car
 3.0
09.01.2024 17:07
30 ppl waiting to get their car on Dec 23 and you have 2 ppl on the counter. Waited well over an hour to get my car totally unreasonable and when I complained in person and on line it waa oh we are sorry. Great customer service is definitely something you may want to teach your employee but that starts from the top. Oh and when I complained at the counter the gentleman looked at me and said sir I am peeing in my pants right now because I cant leave the counter. Wow beautiful just what I want to hear.
 5 
09.01.2024 17:06
No hassles, short line-up, booking on-line, great rates, easy returns.
 5 
09.01.2024 17:06
Fair price, office in airport baggage claim area, easy drop off and pickup
 3.0
09.01.2024 17:05
Charged for car not being fully fuelled although we had just come from the gas station less than a mile from the airport drop off. The gas pump kept shutting off after us trying several times to put the most amount of gas possible into the tank. The Budget representative said his hand held machine read the amount of gas in the car and he couldn’t change this although we showed him our gas receipt. We were charged an extra $20 for the pleasure of doing business with this company. We feel like this was simple theft by Budget and will not be dealing with them again.
 3.0
09.01.2024 17:05
The person working at the checkin counter in Palm Springs Airport took over 30 minutes to complete my reservation. I watched all the other people in the terminal come and go from the other rental companies while the budget employee struggled.

The car was also dirty. Windows had “puppy nose” prints. Carpets had not been vacuumed.

Would not recommend


 

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