Budget Car Rental San Jose Mineta International Airport (SJC)

San Jose, 1659 Airport Blvd Suite 3, San Jose, CA 95110

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Some interesting reviews

Budget gave us a nice Prius, a 2020 (!), we were the last rental for this car before it’s to be sold. It drove perfectly and got excellent gas mileage, very clean although basic (manual seat controls, no auto-sensing to open doors). The staff were efficient at pick-up, and downright amazingly friendly and helpful at drop-off in San Jose, CA. The price was better than all other options.

Io e mio marito abbiamo noleggiato un auto per 21 giorni, con la quale abbiamo girato tre stati USA. La prima auto, dopo 10 giorni ci ha dato un problema, abbiamo chiamato l’assistenza, e non conoscendo bene la lingua inglese ci hanno fornito un interprete. Immediatamente ci hanno risolto il problema, attraverso un cambio auto totalmente gratuito. Al momento della riconsegna auto c’è stato un errore di sistema, per cui risultava che la prima auto cambiata fosse priva di pieno, e così ci sono stati addebitati 96$. Abbiamo chiesto spiegazioni al punto informazioni, il consulente ha chiamato il menager che ci ha seguito per tutta la pratica scrivendo sul traduttore. Alla fine ci ha risolto il problema, con cortesia, celerità e disponibilità.

È stata un’esperienza sicuramente positiva, perché queste pratiche sono sempre molto delicate, soprattutto per chi non conosce la lingua e non riesce a spiegarsi. Davvero sono contenta di aver scelto loro, super professionali e con eccellente assistenza. Grazie

Pick up and drop off was easy. There were no queues. All staff were friendly and professional. The car itself was in good condition, and possibly an upgrade. I had problems providing the requested advance information online, which was frustrating, but it was sorted out quickly and easily by phone. I would happily use Budget again at these locations.


Proceed to the Budget counter Fastbreak line/or normal line if no Fastbreak line designation/or follow directions to the Fastbreak Kiosk. Present identification and receive your rental agreement. The counter representative will give the customer the keys & directions to their car.
FASTBREAK RETURN: Follow the airport signs for Car Rental return. You do not need to return to the counter to complete your rental. Record your mileage and fuel level on the rental agreement and drop it in the Budget Fastbreak return box. A closed rental agreement will be mailed to you within 48 hours.

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Reviews about Budget Car Rental San Jose Mineta International Airport (SJC)

08.01.2024 19:19
Best price at the San Jose airport for a last minute rental. Was planning on getting an SUV but saw a Chrysler pacificas interior and went with that because it looked really nice. Which it was. Easy rental process, no problems, my friends and I enjoyed the van. The gas station that's right by the airport is not for rental cars fyi it's only for busses or whatever. Anyway I was charged a few extra fees at the end but when I contacted customer service they corrected it. Which made me happy but was annoying to deal with.
08.01.2024 19:19
I mean, the whole process was swift and convenient, however, I was given a pick up truck instead of a small, compact vehicle that I requested. This can be dangerous for drivers who have never driven bigger vehicles and having to adjust your perception of distance on the road. Also, the key fob was giving me issues. Alarm was not being set and I thought the key fob was broken or had no battery so I had to leave my car unlocked overnight, which can be dangerous. At one point, the car wasn’t starting the evening of the rental. It wasn’t recognizing that the fob was near so I was almost stranded and almost missed the whole event that I flew to the Bay Area for. It made me an hour late. I legit almost called roadside assistance but I have perseverance. Luckily, I’m a problem-solver and I kept trying different things and the car turned on after placing they key fob directly on the start button. That was a first. Wish it was also more clear who to call in this situation and having a phone number where you can guarantee a live representative to provide guidance. On a good note, making a reservation online is easy. Even though I was by the front desk, I hate being asked all the questions so reserved a car online which expedited the process at the front desk. It was easy to locate my vehicle and it was easy returning it.
08.01.2024 19:18
We rented a van at San Jose airport. First of all we had zero help trying to get the car once we got to the garage. Stood there at least 20-30 minute. The van was dirty inside. Food, crumbs, mud on the back of the seats. My daughter didn’t want to even sit there it was so gross. Also the middle seatbelt in the back did not work. I had to sit there coming back from San Francisco without a seatbelt on the freeway hoping we didn’t get into an accident. For what you charge Budge make sure your cars are clean and in proper working order. I could have been killed.
08.01.2024 19:18
Budget FastBreak is the way to go. No waiting in lines. Price was decent (lower than others) and the process was very efficient.
08.01.2024 19:17
The car I booked was a compact, but received a Tesla Model Y, which I drive in town. That is no problem, but on my way to my meeting, I realize the car was set on the valet mode, and could not drive the freeway speed which was very scary. After I got to my meeting location, I called the customer service who told me to return the car. Wasted my two hours of the trip. Plus the compartment was jammed with two big cans of empty Mike’s Hard Lemonade and coffee paper cups. Really disgusted.
08.01.2024 19:17
One of the best Budget rental experiences...which is not always the case. The staff members at the San Jose Airport check-in counter were delightful and very helpful; and the attendants at the return line were very courteous and efficient. It would be even better if car windows were cleaned inside and out and windshield wipers blades were in good shape. Still a great rental experience overall.


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