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Firestone Complete Auto Care IN SAN FRANCISCO, CA

3.9

(415) 614-4236

San Francisco, 1501 Mission St, San Francisco, CA 94103

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The most interesting reviews

- This is one of the best mechanics I've ever been to. They were very honest about the work I need to get done, but they didn't try to pressure me into doing anything more than I could afford today. They also found things two other mechanics had not, to explain an issue that no one had been able to diagnose before. I'll definitely be going back.

- My favorite place for tire service. Staff has always been most helpful, and I love the historic and functional nature of the classic tire facility.

- Wow, I just got my Lyft inspection there and it only took about 10 minutes and they were so nice! Very highly recommended !

ABOUT Firestone

Since 1926, drivers have trusted Firestone Complete Auto Care to keep their vehicles running newer, longer. As America's auto care needs have grown and changed, so have we. We're the leading provider of maintenance, repairs and tires for a reason: because we believe in offering a total auto care experience that perfectly meets your needs. Our auto care advisors and service technicians take pride in understanding your vehicle from bumper to bumper. We back our services and repairs with a nationwide warranty that's good at each of nearly 1,600 convenient store locations.

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AUTO REPAIR

Engine Repair Services

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Steering & Suspension

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Maintenance

Electric & Hybrid Vehicles

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Reviews about Firestone Complete Auto Care IN SAN FRANCISCO, CA

Review Checked

3.0

12.12.2023 15:52

This place is interested in selling you a full set of tires no matter what your need. The manager tried to bully me into a sale I didn’t need. Pretty terrible experience.

It was complicated to set up an appointment. When I showed up on time they told me I would not be able to get the tire repaired today.

The first guy thought the tire could be repaired. The manager came by and said with an accusatory tone, “You want me to repair this tire? I can’t do that. It is not safe.” He said the tires were cracked because they were 5 years old (yes, these were Firestone tires I bought from him 5 years ago). He said the only possibility was four new tires for $1000. He told me I paid $1300 last time. I hadn’t. I had the receipt. I paid $700 plus $250 lifetime warranty. The so-called 70,000 mile tires I bought from this dealer the last time had 20,000 miles on them and still had 7mm tread left.

I had the tire repaired in 10 minutes at Juarez Tire 3 blocks away for $45.

I saved $950 and working with a bully by going elsewhere. The other shop said my tires were in great shape and I had a lot of wear left on them. Maybe the manager at Firestone would have said that too if he had bothered to look at the tires.

Review Checked

12.12.2023 15:52

Had a flat tire and they changed it in a few hours . Price was reasonable . No one pushed any other services on me which I appreciated. Even did a complimentary fluid check.

Review Checked

12.12.2023 15:52

Got new tires here yesterday and was a great experience. Knowledgeable advice, quick and timely service, fair price and excellent brand new tires on my car. Happy camper! Thank you, Firestone team!

Review Checked

4.0

12.12.2023 15:52

Great experience getting my Fiat 500’s front brakes checked out and replaced. The person helping me kept informing me about the progress throughout the day and got the job finished by end day. But I wish though he had been little more polite with his attitude when I first came to the shop to drop the car. I found him little too direct and hardly presenting any smile when talking. Also I was hoping to get a manager’s discount of some sort but he said he would not be able to unless I have a coupon. Any small gesture could have earned my future business. Still though thanks for getting the job done on time.