Avis Car Rental Santa Barbara Airport

 3.9
805-964-4848
Santa Barbara, 500 James Fowler Rd, Santa Barbara, CA 93117

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The most interesting reviews


Just had a great experience at Avis Car Rental in Santa Barbara. Not that it's ever bad here, this location is usually one of the better ones, but this week they even outdid themselves, supplying me with a great car and OUTSTANDING customer service both at pickup and dropoff, at a reasonable rental rate. SBA Avis team, keep doing what you're doing, thanks!


This was the easiest rental car experience. While one of us waited for our checked bag, the other went to pick up the keys at Avis with no line. We got a relatively brand new Jeep Wrangler 4xE that was extremely clean. The one thing I would have liked is being told it was a hybrid before going to the car and how to charge the car if we wanted. Otherwise it was great!


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AIRLINE PASSENGERS
Counter is located directly across from baggage claim in airport terminal. Vehicles are parked in parking lot.
WALK-UP RENTERS
Going NORTH on Freeway 101, take the 217 Freeway towards UCSB. Take the Sandspit exit and turn right.
Going SOUTH on the 101 Freeway, exit at Fairview. Location is on Fowler Rd.
CARS: Walk through hallway, out to the parking lot for car rental parking stalls.
RETURNS: Drive past rental building around to the car rental parking lot in the back.

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Reviews about , услуга Avis Car Rental Santa Barbara Airport

 4.0
02.01.2024 18:59
Received vehicle with outside paint damage and generally dirty (appeared to not have been washed prior). Inside slight smoke smell. Agents did not take me serious to put down these complaints, just gave me their slip after me mentioning AT LEAST TWICE that I had wrongly been charged cleaning fees of $150 by Avis for such things in the past. General attitude of counter personnel was ignorant. I wish Avis would take getting 2nd chances more seriously, I’m trending away from this poor experience. Also, have been charged fuel refill fee of ~$8 despite having filled up just before drop-off. Wondering how the very specific fuel level was assessed. Avis appears to sneak up on customers with all kinds of attempts to charge extra, is that what you really accept to be standing for in they eyes of your customers?
 5 
02.01.2024 18:59
Avis at Santa Barbara Airport was excellent. Clean car, great service, no wait. Our car was ready for us.
 3.0
02.01.2024 18:59
Options offered were a car with no working charging/phone audio connection or a dirty car that we would have to clean ourselves.


 

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