Firestone Complete Auto Care IN SANTA BARBARA, CA

 3.2
(805) 259-3575
Santa Barbara, 3948 State St, Santa Barbara, CA 93105

The most interesting reviews


My car shut off late Saturday night on my way home from work. I made it safe and scheduled an appointment online for Sunday morning. When I called them first thing this morning they were already working on getting me what I needed. They assessed the situation and discovered that it was not as bad as we thought. They didn’t have the parts though and didn’t think they could until Monday morning. But I needed to be at LAX at 11am to pick up my daughter flying in. The manager got the parts and fixed my issue. He went above and beyond to help me. This is my new favorite shop for my car. I’m so happy to have found this place. I’m new to California and now I feel better knowing that I have this honest, friendly car service shop.


Firestone was great! Hadn't been there for years, since I moved to another part of town. I had a problem after 5:30. Saw they were open til 7:00 on google. Called them around 6:00 & they told me to come on over and they would do all they could for me. And they did. They were very friendly. I really appreciated that. Very different vibe from the place I've been using. Will use Firestone again!


ABOUT Firestone


Since 1926, drivers have trusted Firestone Complete Auto Care to keep their vehicles running newer, longer. As America's auto care needs have grown and changed, so have we. We're the leading provider of maintenance, repairs and tires for a reason: because we believe in offering a total auto care experience that perfectly meets your needs. Our auto care advisors and service technicians take pride in understanding your vehicle from bumper to bumper. We back our services and repairs with a nationwide warranty that's good at each of nearly 1,600 convenient store locations.


TIRES


Blizzak


Destination


Toyo


Ecopia


DriveGuard


Run Flat


Turanza


Fuel Fighter


Firehawk


AUTO REPAIR


A/C Service


Alignment


Batteries


Brakes


Drivetrain


Engine Repair Services


Services


Tire Repair


AUTO MAINTENANCE


Tune-Up


Oil


Radiator


Vehicle Inspection


Steering & Suspension


Transmission


Maintenance


Electric & Hybrid Vehicles


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Reviews about Firestone Complete Auto Care IN SANTA BARBARA, CA

 3.0
12.12.2023 15:09
We have set 2 appointments to have alignment done. Both times the managers says it will be hours until it can be done once we arrived despite the appt. The second appt was set 3 hours prior with the understanding it was slow. The manager denies making the appointment only hours having spoke with him. He then says “ I have a no technician to do the work. This guy has no professionalism and has a problem telling the truth.
 5 
12.12.2023 15:09
Sunday afternoon: I had to stop by to check my Engine Oil level.

The employee (I don’t know his name) was super nice!!! He came outside and checked my car. He gave me advice and I followed it!!! Got home safe. Thank you.

While I was waiting outside I looked up and saw something magical: a Halo around the Sun!!! (See pic & video). At that time I didn’t know what it was but it was beautiful!!!
 3.0
12.12.2023 15:08
I called on Thursday regarding a specific type of tires to make sure they had them on stock and the guy assured me they did have them so i made an appointment for the following day. My front tires were bad and they were losing air pretty often so tp light would turn off after i put air on them so i decided to have them replaced. when i got there the guy told me he didnt have the ones I asked the day before but only some other more expensive ones so at that point i was already frustrated but i decided to get them anyways. Next hint i know they said one of the tires was missing the tp sensor and wanted to charge me $80. I explained to him that was imposible cause i was getting the signal every time the tires lost their air pressure and it would go off when i inflated the tires. so i told them not to install the new sensor and now i got new tires with a permanent tp ligth on lol. I was so disappointed that i told them not to do the alignment any more and i took the car somewhere else cause i dont trust them anymore. btw ive been a costumer for more than 20 years but this was my last visit to that place.


 

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