Seattle Children's Hospital

As far as Hospitals go, Childrens has been absolutely phenomenal on patient care with my son who was diagnosed with Stage 3 Rhabdomyosarcoma.
We spent 3 months inpatient plus many other inpatient trips and the level of care for him was incredible. They took his case very seriously and weren't trying to just rush us in and out of the door.
His surgery was 5 stars, Dr. Riehle and Dr. Meehan removed his 6 pound tumor in 1 1/2 hours with no spillage and the margins were negative for cancer. A surgery that was supposed to be 10+ hours was turned into a 1 1/2 hour procedure with an absolutely astonishing result.
Our oncologists Dr. Fluchel and Dr. Karvonen, and Nurse Practitioner Kristen Gard have been phenomenal as well. I have probably been a high maintenance cancer mom and anything that I've had extreme concerns about they've talked me through. I probably haven't been the easiest person to deal with, so, I thank them for being comforting during all of this grief. They've allowed us to have partial control over my son's treatment and given us their advice in proceeding through a very hard diagnosis.
My son was in the ICU for an extremely long time intubated and the doctors on that floor saved his life. I couldn't thank them enough, they are experts in what they do. There aren't words that can describe that experience and I can't express how absolutely thankful I am for what they did for us.
The nurse and staff have been excellent as well. They are loving and kind. They know Roman by his first name which gives a family feel. A feeling I never would have imagined at a hospital.
The amount of supportive care for families dealing with these tragedies is immaculate as well. There were so many different programs and people to talk to about the grievances that we were facing.
The only reasons I didn't give 5 stars was for a few reasons:
1) Communication was all over the place. Let's just say on Roman's case there were A LOT of cooks in the kitchen. So many doctors, so many opinions on care, just so much. I think it is better for patients not to be in huddles because you never really realize how many different opinions go into the best care for your child.
2) The cleanliness of the rooms inpatient is a little concerning. The counters, railings, tables, and surfaces never get wiped with Cavi-wipes or whatever antibacterial wipes are for hospital level care. They do change linens and clean the carts they draw blood in but they didn't clean the full room and my son came down with A LOT of illnesses through our treatment that we are still not quite sure if it was the hospital or because he was immunocompetent.
3) Scheduling. Oh scheduling. I had multiple appointments rescheduled without our knowledge or they'd just reschedule the day before and move our time and it was frustrating because we would plan our days around the other times.
Anyways, this hospital saved my son's life, we're still in treatment but it's looking like we're starting to see the light at the end of the tunnel.

THANK YOU CHILDRENS. HONESTLY. Thank you so much. That little boy means the world to me and you saved him.

We had inconsistent experience here. The team that treated our baby’s cut and put stitches in was incredible. The first team that removed stitches did a fine job thought it took 20-30 minutes for them to remove the 3 stitches and to try to remove the 4th, which after the doctor’s examination turned out to be not ready for removal. The team cleaned the area before removing the stitches. Today the nurse did not clean the area before removal and said it was not recommended in a defensive tone. How can it not be recommended if stitches removal leads to bleeding? When we asked about it, she brought us iodine, which is not recommended to be put on open cuts. There were also no attempts to distract or comfort. I get it that employees here have to work with crying babies and some might be overwhelmed but it would be great if everyone had a good approach to these little people.

Was transported here from the Eating Recovery Center via ambulance, the nurse I had was nice and the ER was alright as well, stayed till late at night and got transported back, Much better staff here than at Overlake.

Thank You to Everyone who works here. The medical team is compassionate and kind. Also the phlebotomy team at this hospital are highly skilled. I couldn’t have asked for a better Specialist for my Sons Medical Care.

Not allowing ED families into the Starbucks and cafeteria is the most ridiculous and asinine rule. I am sleep deprived from spending the night in a hospital room, and now I get to drive to get coffee. That makes sense.

This place has hired people like Faith Elizabeth Jordan Ross who use prescription medications from Ecuador so they don't have to report the use to the medical board. She knows very well the dangers and reason for this and purposely gets meds like Ambien so she doesn't have to report it to the medical board. Do not trust the hospital. You are paying hundreds of thousands to get the best of the best but you are not getting what you are paying for.