The Home Depot Charlotte University #3603

 4.4
(704) 596-1550
Charlotte, 8135 University City Blvd, Charlotte, NC 28213

When The Home Depot was founded in 1978, Bernie Marcus and Arthur Blank had no idea how revolutionary this new “hardware store” would be for home improvement and the retail industry.


Today, we’re proud to be the world’s largest home improvement retailer. In more than 2,300 stores across North America, we aspire to excel in service – to our customers, associates, communities and shareholders. That’s what leadership means to us. That's The Home Depot difference.


Our founders' vision of one-stop shopping for the do-it-yourselfer came to fruition when they opened the first two Home Depot stores on June 22, 1979, in Atlanta, Georgia. The first stores, at around 60,000 square feet each, were cavernous warehouses that dwarfed the competition and stocked 25,000 products, much more than the average hardware store at that time.


Today, The Home Depot is the world's largest home improvement retailer with approximately 475,000 orange-blooded associates and more than 2,300 stores in the U.S., Canada and Mexico. The typical store today averages 105,000 square feet of indoor retail space, interconnected with an e-commerce business that offers more than one million products for the DIY customer, professional contractors, and the industry's largest installation business for the Do-It-For-Me customer.

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Reviews about The Home Depot Charlotte University #3603

 4.5
21.09.2023 15:12
I was very impressed with the lady at the service counter who was getting attacked by a customer and she remained calm. How customers can be so rude really perturbs me.
 5 
21.09.2023 15:12
Ms. Rhonda was very cool today, she walked with me to see and check the items that I was asking about.
 5 
21.09.2023 15:12
Thank you for the cute succulant plants. Love coming here to see what's on clearance. Basically I'm coming to save all the plants that are withering away. Keep putting them on sale for me. They eventually make great gifts.
 5 
21.09.2023 15:11
Un buen lugar para comprar productos de buena calidad
 4.0
21.09.2023 15:11
Yesterday I had to make some purchases for my office and warehouse. I usually do not have any issues since I know where most things are and am an independent shopper. BUT.....Yesterday I needed some chain lengths cut. I needed 5 different lengths cut from the plastic chain. Went to aisle 13 found what I needed then went and found an associate on the next aisle. She said she couldn't cut it since she wasn't strong enough to cut it. So she went over the speaker system and asked for an associate in the hardware department to come help. I waited 15 minutes and then went back to her. She announced it 1 more time and I waited 15 more minutes. Now that I have waited 30 minutes I stood there and called the store and explained that I was standing in front of the chains and have been waiting for 30 minutes and still have not gotten any help. The young lady did the same thing as the other and announced over the store that a customer needed help in hardware with cutting chains. 15 more minutes passed and by now I am very upset. I walked up to customer service and asked for a manager. In the process of walking up and back I noticed 2 associates standing 1 aisle over from where I was on the phone and chit chatting with each other. The young lady named Ms. S at customer service said the manager would be right with me. I told her well tell him/her to meet me on aisle 13 where I needed the help. As I walked back up, I was met by Ray. He was one of the managers on duty. I asked if he heard the announcement of a customer needing help. He said yes. Well I explained that I had at this point been waiting for well over 45 minutes for that help. I also explained even though Home Depot has better prices in my opinion than the competition, they had way better customer service. I also explained that he had associates just standing around. He said well did you ask one of them to help you. I said no, I had already asked someone twice. He proceeded to cut my chain and was very helpful. I know Home Depot is a very big store and he can't be in all places at once but because of the understaffed situation, it makes customers like me want to shop else where.
 5 
21.09.2023 15:11
Friendly workers. Knowledgeable. Prices good


 

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