Auto Repair Shops Tire Shops

Firestone Complete Auto Care IN BALTIMORE, MD

3.5

(410) 246-4861

Baltimore, 901 S Hanover St, Baltimore, MD 21230

Visit Website

The most interesting reviews

- Really great service!! Took my car in with a flat tire after hitting a curb really badly. Front bumper cover also came out but they were able to help me temporarily fix the issue and that also without me asking for it! Shout out to Max! It took some time but quality work. I was able to drive my car for my long road trip without any hesitation.

- Went to this location to have my right rear tire patched. The technician found the screw in it and fixed it right up. He was also very friendly and personable.

The young lady at the front desk was very pleasant so, I don’t understand the complaints about them. The work was done quickly. The waiting room was comfortable. I will be back if I need any more service.

ABOUT Firestone

Since 1926, drivers have trusted Firestone Complete Auto Care to keep their vehicles running newer, longer. As America's auto care needs have grown and changed, so have we. We're the leading provider of maintenance, repairs and tires for a reason: because we believe in offering a total auto care experience that perfectly meets your needs. Our auto care advisors and service technicians take pride in understanding your vehicle from bumper to bumper. We back our services and repairs with a nationwide warranty that's good at each of nearly 1,600 convenient store locations.

TIRES

AUTO REPAIR

Engine Repair Services

AUTO MAINTENANCE

Steering & Suspension

Transmission

Maintenance

Electric & Hybrid Vehicles

Find a Store

Schedule an Appointment

Please log in or register to leave a review.

Reviews about , услуга Firestone Complete Auto Care IN BALTIMORE, MD

Review Checked

3.0

12.12.2023 15:04

GO ELSEWHERE. Place looks like it's under construction, no one is ready for you when you arrive for your appointment, and while you wait for someone to acknowledge you, clients are calling complaining about the work that was performed on their car.

I came in for an 8 AM appointment and they weren't ready for me when I arrived. I stood at the front desk for about 2 minutes watching a man scroll on his phone. Wasn't sure if we was blatantly ignoring me or didn't hear me come in.

He finally notices me, I tell him I have an 8 AM appointment and he walks into the back room to turn on his computer? At this time someone called so he put it on speaker (mistake). The girl on the phone called because she brought her car in for them to fix a leak in her tire. She said "I have my car back and that tire is now flat". If that's not a sign IDK what is.

The guy hangs up and still continues to fiddle with his computer. The sign says they open at 7 AM. Good luck if you show up for an appointment that early.

At this point I decided the best option would be to leave ASAP than trust my car with these incompetent people.

Review Checked

12.12.2023 15:04

Picked up a company car. Staff was very welcoming.

Review Checked

12.12.2023 15:04

Great service and hard working people!

Review Checked

3.0

12.12.2023 15:04

Took car in for engine light issue . Received estimate for apprpx $2,000 with several unneccessary upcharge items . Took car to another garage who fixed issue for $300 and said additional items were not necessary . Please be straight with neighborhood people who struggle to make ends meet and dont need to spend money for uneccessary services to fulfill your quotas