Lenox Health Greenwich Village

Came to the ER on an early Tuesday morning. The staff is incredibly kind and comforting. I’m so grateful for the care and attention I received.

Such a poor service of the first desk for ur first check up whenever I come here I have to wait for the person who about to admit you + you have to yell so they can hear you but Doctors are so Nice and good Humans also 2 Girls in the discharge area. Both was laughing too loud. They Don’t feel that they are on the job.

Incredibly unprofessional and horrible experience, not to mention obscene overcharging, blatantly taking advantage financially. Worst medical treatment I have ever received.

My experience at this hospital's emergency room was deeply unsatisfactory. The excessively long wait time, the distressing presence of flies, the lack of communication and updates, and the absence of a conclusive diagnosis all contribute to an overall poor impression of the hospital's emergency care services. Spending a staggering nine hours in such an environment was incredibly distressing and concerning. Despite arriving early in the morning, I was not discharged until late in the afternoon, causing a substantial disruption to my personal and professional commitments. I urge the hospital administration to critically review and address these issues promptly to avoid future instances of substandard patient care.

I brought my sister to the emergency room here around 8pm on a Sunday evening. We got checked in straight away and seen by PA within 30 mins of waiting. Everyone medical working here was so helpful and gracious. They attended to treating my sister frequently and we were discharged by 1am. Just to add, my sister and I are tourists from London, UK. We showed proof of our travel insurance and they advised how they can submit a claim. All went so smoothly! It was honestly impressive. You can tell the facilities are all relatively new, modern and clean! Cannot thank the guys in the emergency room enough and to be honest I am very shocked by the current overall rating because Lenox Health really impressed me (coming from someone where we have the NHS in the UK). Would highly recommend.

Witnessed security in the lobby do everything possible to avoid escalating a situation with a discharged mental health patient. Where other hospitals might have brought in police with tasers so personnel could sedate and re-admit him to take control, they spent the extra time to finesse the guy off of the couch and out of the lobby on his own all while keeping other patients safe. This was around 7 am so 1st shift staff. Did a follow up visit on 3rd shift and no complaints. They get ya in, seen, and discharged faster than most. Smaller hospital so the lobby is right next to do doors- there's not a 5k walk to sit when you're injured or sick.

Never EVER EVER go here !!!!!!!!!!!!!!! If you’re in an ambulance, Absolutely REFUSE to go there !!!!!!!!!!!!!! I was picked up by 3 HORRIBLE EMS workers for starters. Walking sooooo slow while I was having a STROKE in the hallway of my apartment building. I climbed out of my apartment on my stomach because I couldn’t stand. I was sweating so much I was dripping wet. The EMS workers were in absolutely no hurry I was was screaming help. They rudely asked why I was outside my apartment. I was so I could be found if I passed out. I asked for water, an IV, anything they didn’t have. They didn’t even have a stretcher. They sat me in a chair, it was a bumpy ride to this sorry excuse of an ER. I was there from 6 am until midnight. They all told me I needed to go home. I told them I was too sick to even stand. They said there was absolutely no reason for this. They wouldn’t let my friend back because I was sleeping and wouldn’t talk to my parents to tell them any information because I was over 18 and sleeping and not available to give permission. By the time I was coherent to speak to my Dad at MIDNIGHT, he instructed them to run a CAT SCAN. They then saw my stroke and transferred me to Lennox Hill. It was absolutely unsafe. NEVER EVER EVER step foot in here

after receiving less than great service, I took care of my bills via insurance and personal payment, and a year later the hospital sent me to collections for the entirety of my bill. they have since acknowledged that my payments were remitted, but have left my account “in review” and are unreachable to provide an update on my account. only posting in hopes that it saves someone else the headache!

The staff is stellar. The facilities are of the highest quality. New York City is lucy to have hospitals such as Lenox Health Greenwich Village.

I had a foreign object embedded in my foot that was making it very hard to walk.. After waiting over an hour to see someone at this facility, I was instantly told that I needed to see a podiatrist instead of recieving treatment at the ER. I called many podiatrists and could not get an urgent appointment. My PCP told me to go back to the ER. I went to a different ER where they completely took care of my issue. My bill for the visit at this facility was $2,000. They did not treat me, and gave me bad medical advice. I would not go here again unless my life depeded on it.

Best er experience I’ve had. Everyone was so nice, super efficient and empathetic.

I've been to this place many, many times and is always amazing, and consistent. They are super helpful and knowledgeable

Back in the day, this medical building was called Saint Vincent’s Hospital. One of the best hospitals in New York City. All my siblings were born there, some cousins, and some nieces and nephews. All the staff were friendly and very nice. Whenever major illness struck, we went to Saint Vincent’s. Glad to see its new name and that this medical facility still exits.